K. Hovnanian® Homes Reviews in Washington, VA

I had a good experience with the builder, but make sure you have them work closely with you as to when your new home will be available so as not to experience any unexpected or unannounced delays that could impact your planned move in. Additionally make sure you have any problems you encounter before and up to move in well documented by the builder so that you have a basis for follow up should the problem result in subsequent issues that need to be addressed and corrected. The builder's 1 year warranty is a welcome and helpful package to have.

Great experience so far overall

I was treated with the utmost care and respect throughout the building and purchasing process.

Khov is with you every step of the way. No regrets, if you are looking to build, choose Khov.

Carmel the sale consultant was great throughout the process and still will answer any question. she has excellent customer service skills.

Gene is knowledgeable salesman that is easy to work with. He's friendly and goes out of his way to answer questions and always gets back to you right away, even on his days off. I would gladly work with Gene again.

Work crew and sale rep was very helpful and did a great job It made home buying quick and painless

We had a great experience buying from Khov. Karen Miller was friendly and easy to get ahold of, Kristin, Jeff and Dave always made time to answer our questions and even fixed the floor we messed up moving in! We will definitely recommend Khov to family and friends looking to buy new :)

Excellent transaction! Quality home, built to last.

Highly recommend using Hovnanian for your next home.

Overall we had a good and professional experience however an incident occurred that delayed the closing that we were never in the loop off.

Home Buying Experience went well

Great experience. Good people

Overall was a good experience. At our unit the the builder did not get high quality materials. All the doors are unpainted ,also some walls find unpainted.

Any issue, large or small someone helped. The house felt comfortable from day one

HAMPTON RUN -STAFFORD, VA This is our time buying a home and our experience overall was unsatisfactory and still beyond words. The home is overpriced, small, building materials are of poor quality and not worth the price. I still cannot believe that this house was built by Khov. In the first place this was not the home that we wanted because of the size of the home. The house is very small in size and not what we were expecting. The living room is very small for a house this price and looks like my son's room at our previous town home. When we came in to tour the house for the first time we had a sleepless night after seeing the home. That is when my wife and I contacted Becky requesting if we could move to a bigger home next door because there were two homes on the market at the time and on special. Becky was willing to help us after expressing our concern about the home and the need to move to a bit bigger home and requested that we speak with Mathew CMG mortgage financial. Mathew CMG mortgage financial was not helpful at all and started bringing up excuses for us not to get the home which has a difference of $34,000 between our current home and the home that we wanted. I know for sure that we are qualify for the home and at the max. The floors of our current home shakes when you walk through the kitchen and the living room as you can feel the impact on the island in the kitchen, as well as the refrigerator and cabinets. The doors of each room/entrance does not perfectly fit the door frame. You will have to push the door a bit harder to fit into the frame. The hinge to the doors makes aloud sound when the doors are open. Before the was fully built, we were told it's going to be 3 1/2 bathrooms. At the end we only saw 2 1/2. Even the chandelier that we selected was not installed at first as I have insisted that it was part of our purchase before it was installed in the dining room instead front entrance stairs as agreed by the plan. As new home buyers we should be happy with our home buying experience because owning a home is a major life milestone, but our experience was horrible and unsatisfactory. ... More

The purchase process was easy and everyone was very professional. I would recommend K.Hov to anyone looking to move to the VA area. The builder was very informative during the gold key walk through and thoroughly explained what to expect once we move in and explained the appliances to us such as how to winterize our home, how to shut off the gas, water and anything else helpful we may need to know incase of an emergency with the gas or water.

I had a great experience with khov construction and home warranty. Craig and Matt were so nice and would always go the extra mile to help customers. Everett from the home warranty was also a gem. My experience with the sales office was good at times, but I found my sales point of contact to not be fully trustworthy. My realtor and I had to follow up to get responses and the poc often said he wouldn’t bring our requests to management since he knew they would say no. I would say your experience depends on who have as your pocs. If you find a way to contact khov construction on your needs, I think you’d have a better experience. ... More

Great experience! Quality builder! Love the home!

We are from Atlanta, Ga , Beth helped us our home buying process very convenient by doing facetime video calls to show the property and its progress. Also, She did explain us all about design selections. She was ery detailed in explaining the buy with all the details needed. We never visited in person until our final walk through. Also, Mathew did explain all about interor of the home and it functionalities. Criag is helping us get through our move in process smooth. Overall our experience is really great and can't ask more than this especially we moving from another state.

None to be offered. Thanks

Overall experience was okay the sales person was extremely helpful and knowledgeable and the construction personnel tried their best and were responsive to problems

Since we decided to buy this condo, it had been a nightmare to us. The homeowner warranty is a joke. We have 3 times carbon monoxide leaked due to HAVC. Every time we had to evacuate us, call 911, turned off the heat, and spend our time to call out from work and wait for they came to fixed. Even the hotel reimbursement, it took them a month (originally they told me 2-3 months) to give us the reimburse. I have to spend my time to constantly contact with them, the home warranty director, most of time I didn’t get the response. I also requested to change a brand new HAVC, because they admitted they installed incorrectly caused carbon monoxide leaked, and their home warranty manager said no. How rediculous it is. Their mistake could kill us, and k. Hovnanian home warranty won’t give us a new HAVC reimburse. So far, we still constantly hear pipes rattling sound between walls. I report it, and they told me it was normal because of weather. I still constantly hear that even though it was a good weather. ... More

The sales staff, and the building crew have been wonderful. Very respectful, responsive, friendly, and personable.

We recently moved into our new home and our experience with Khov has been wonderful. Tara, Alex and Tony have been great to work with. Very attentive to our needs and professional on every level. We have built our forever dream home. After a long day at work, it's nice to come home to a beautiful home!