K. Hovnanian® Homes Reviews in Washington, VA

From sales to building, I had an All-Star Team with KHovnanian. My sales team, Tia and Sylvia were always responsive to my questions. Even when they did not know an answer immediately, they would follow-up with the answer once they had one. As for the team that oversaw the construction of my home-- I cannot adequately express my gratitude to Dave, Jamie and Mike for their knowledge, guidance and professionalism throughout the building process. Exceptional experience with the entire team. I highly recommend KHovnanian!

Was sent information about home while being built. Appreciate the open communication always with all involved in helping me to secure my new home.

The team at Khovinian kept me up to date as home was being built and were very responsive to any questions that I may have had. I will definitely recommend them in the future.

My experience was amazing. They responded to all my questions and concerns immediately and made me feel confident that my home would be delivered on time and of good quality. I've been here a month and I still cannot believe how beautiful this home is. I also love that I can still reach out if I ever need anything. Thanks so much again!

He was very informative and he pretty much sold me on buying this Villa with his knowledge about KHovnanian homes.

We are very pleased with our new home. We found our salesperson and the worksite managers have been very responsive to questions we had.

Sales lady and construction manager was amazing and helpful

Buying our home was soooo easy, fun, and stress free with K. Hovnanian homes. From the beginning Tina made it very simple. Also, Chris, Mohenjo, Jamie, Dave, and Mike all were super nice and professional and took care of everything for us as well. If you truly want a stress free way to buy a new home go through K. Hovnanian… you won’t regret it! Sounds cliche but truly felt like family was taking care of you.

It all started great with Tricia. The minute we opted to go with an external lender (because KHov could not accommodate our needs), the attitude from KHov changed. The stones in our house was not what we asked for and the error was caused by the sales person transcribing the name of the stone in the selection list. KHov started blaming a sales person who left and failed to own their mistakes and just tried to escape from the situation. Even after several escalations, there were no options being considered at all. I know this is a common issue and usually builder fix it or compensate by reducing portion of the stone upgrade or refunding it. But Matt was so adamant and there were no alternative options considered. We finally ended up with a major exterior portion of our house with a very dull stone covering we didn't want. They prefer for the buyer to go with their own financing and title company. When you go to external lender, their attitude changes and support reduces. Christopher from finance was very thorough and details oriented, Scott from the building team was very supportive. Other than this, the communication and support was below average!!! ... More

The home buying experience with Khov was made very easy. Thank you.

The Sales Consultant (Becky) was very pleasant and awesome. She was always there to answer any questions / challenges we had, willing to help with our overall experience throughout the process. The construction manager (Blue) and the assistant (Ramiro) too were good. Ramiro is an awesome guy and friendly. Our friends love our house and desire to have something like this for their next houses when ready. On the Khov Mortgage side, we didn't have quite a good experience especially with the delay in getting rates on time which eventually led to higher rate from their side but we got our rate which is less from another provider. Overall, the experience was great. We love the new home. Thank you KHov ... More

We had a great experience with K. Hovnanian. The people are great to work with, the quality of the home is excellent as well as top of the line features in the home.

From the day I toured the model until I completed closing I was treated with professional with a personal touch. I appreciate Sylvia and Orlando that made my home buying experience amazing.

The process of buying, designing and building my home was made possible by these four people. It was the most positive experience that I ever could have imagined. Each of these stages of the process were handled by these professionals who were extremely knowledgeable in their area of expertise. I feel truly blessed to have been able to be a part of KHovnanian’s Four Seasons at Virginia Crossing!

This was an excellent home buying experience from initial down payment to closing. Khov made this experience stress free. So far I have no complaint about the workmanship or value. The building team was open with communication keeping me updated on a weekly basis. James was magnificent in keeping me abreast of construction from start to finish. Khov is open and transparent about the entire purchase and building process. Khov kept me updated on progress, delays, and changes in a timely manner. Excellent home buying experience.

Everyone was nice, professional, timely and honest. Any issue that they self identified was immediately disclosed to myself and was then quickly fixed. On many occasions I would send an email to the company and I would either receive a call or get a reply within a few hours. The townhome is amazing and was well worth it.

From start to finish we had a good experience

I will never recommend K. Hov to anyone. The quality of products that were used to build this home, as well as the craftsmanship to put the home together, is something to be desired. Our first night in the house, we smelled smoke, like there was an electrical fire. Come to find out, the wires were crossed in the bedroom lights. This was just the start… tack strips not holding the carpet, shoddy cutting of the wood for the rails and baseboards, loose railings, poor grouting of bathroom tiles, nail pops EVERYWHERE after a month, lies about the swale in our backyard and how it “should” drain, not to mention that we were unaware that we were even going to have a swale, crack in the corners of the interior walls, and buckling of the vinyl siding. This house was way overpriced for the quality it lacks. Needless to say, we have already had to invest $7000 of our own money to fix the yard, with no help or concern from the builder. We are currently trying to use the county to help recoup some money due to the flooding we are experiencing in the yard. The house may look nice on the outside, but there were not options for the inside. This is our second build and we had more options with Lennar for our past house. We could chose wall color, fireplace color and slate color around it, bathroom design, etc. None of this was considered, or allowed, when we asked when picking our colors and design aspects of the home. Additionally, the HOA is controlled by the county still and very restrictive. I am not happy with this investment and warn anyone considering K. Hov to think twice. ... More

Great place and great staff

These houses are second to no others. Lovely design houses

My significant other and I love our new home and really appreciated all the time and effort that went into it from Kristen Dave Jeff and especially Ms. Karen! Thank you!

Our experience was the absolute best. Russ, Joe and Karie did an amazing job for me and my family. From the introduction to the property to the receiving of our keys, it was truly remarkable and amazing. Russ kept us informed every step of the way. Joe helped resolve our concerns and Karie helped put everything together for us on the financial end and kept me and my family feeling positive of a great outcome. We got our home!!! And it was truly Inpart to these three and their team. Thank you again.

Our overall home buying experience with KHOV was not as great as we anticipated. We have been understanding that the current industry norms has impacted the builder’s ability to deliver homes more timely. With that being said, for our community (New Post in Fredericksburg, VA), the issues were compounded by lack of communication and accountability with regards to issues with the home, quality of the craftsmanship, and not to mention we went through 3 different project managers for this community, causing added constraints to the timeline of home delivery and further breaking down the lines of communication. I’ll also mention that we had both a pre-drywall and pre-delivery private home inspection, where many different concerns were brought up and yet, the builder never took the time to thoroughly go through the report and give us feedback on the items. Additionally, we requested some things be given a written explanation about what the builder did address or wouldn’t or didn’t think would need to be addressed in the report, including a concern about mold in the attic. They left a lot of it up to their contractors, even though they knew that they were having some trouble with reliable and quality workers. The list of problems that arose with the quality, range from questionable practices of the contractors to attention to detail and thoughtfulness. A major disappointment is the poor installation and treatment of the lawn sod prior to us moving in, which has resulted in many dead grass spots and more out of pocket costs to address the situation. I find it to be very unprofessional and unethical to have someone move in with their lawn in that condition, in addition to some of the conditions of other areas of the home. Many of our neighbors are having similar issues. The builder made verbal promises to follow up with our sod, and even though we have been investing a lot of time, energy, and money into our lawn care, they have yet to do their part or due diligence to correct the issues with the sod/yard. These “broken promises” and disappointments have seemed to be a resounding theme amongst those of us who already moved in! For instance, one of our neighbors incorrectly had two different types of stone installed for the wrap around of their front porch and the builder still has not fixed this. Another neighbor had a huge hole in their subfloor and had their flooring installed right on top of it and they still have a list of items that are yet to be addressed. All of us were delivered a dirty/dusty home, including some of us having dirty carpets, and we are all still waiting (collectively over 2 months) for the cleaners to come back. Our overall home buying experience with KHOV was frustrating and we feel like we would never build with KHOV again. It has been disappointing, to say the least. ... More

Becky, Blue and team were very responsive to my questions and concerns. They genuinely cared about every aspect of the process as though it was their home. This was very much appreciated by my family and I as we purchased during a pandemic!

There were lots of offers. We paid for changes and upgrades for our home; however, Tyler never gave us the opportunity to pay for an office door and a deck which we really wanted. Since he did not offer us the opportunity to upgrade or select those options, we believed it was included in the price of the house. We were very specific and clear to him that we wanted our house with the same options as the model home. That’s why we asked for the upgrade of the guestroom with full bathroom, the Sun deck with the a lamp and the office . Exactly as the the model house. That did not happen. We were left with an office with no doors and what bothers us more is that our garage was used to store office doors for one of our neighbors. During the construction of our house in our garage was a door for the office. That is the reason why we did not say anything earlier because we thought those doors were for our office. When we were told that our office came without doors and no deck, it was too late to cancel our contract resulting in never trusting a salesperson again. We felt tricked and even complained and asked Tyler if he thought we did not have the money to buy upgrades. There should be no reason to trick people to buy your houses. ... More