K. Hovnanian's® Four Seasons Reviews

K ***** mortgage service was extremely professional, helpful and attentive. Our experience with the building manager (*****) was similarly outstanding and exceeded our expectations.

Having come from a ***** beach house in which I had choices, it was hard to accept nothing could be changed before building started on this one. I understood the reason for it but still frustrating. Was not informed of many obstacles I encountered later. Because it was an over 55 neighborhood I expected certain criteria. There were no safety bars in bathrooms was a biggie. I have spent about 100,000 more to install bookcases, handrails, laundry cabinets, better showering upgrades, etc. after moving in. Would have been better to have been completed beforehand. No choice of floors and this color shows everything. No instructions given to me on how to operate appliances. One day of a quick walkthrough is not enough. Oven was not even in its proper alignment. I feel since I was the second house built that it was a rush job and many things done too quickly. My bathroom vanities are scarred and even if drawers are replaced that can’t fix the spaces between. Architectural features leave much to be desired. The smoke alarm is over the stove so it goes off frequently with just the toaster cooking. Kitchen cabinet doors open to hit the walls with no stoppers app*****d. Many features shown when buying but not included in end result. I do like the layout but feel I was deceived when buying. ... More

Sales team was awesome, building supervisor was absolutely perfect ,price was fair warranty after possession needs a lot of work.

There is such a rush to get things done that the sub's have not time to make sure they do the job right the first time. My personal experience was that the ***** installers, Painters ant Cleaners were the worst of all! None of them cared that what they did wasn't quality work nor did they try to help each other. Example, a few installed pieces of trim had chunks missing or splits. The painter just painted over it (not my job to tell anyone attitude). The trim install should try using CA Glue with an accelerator so that trim pieces like crown molding might not spread; thank God for ***** caulk. The painters were sloppy, runs and roller nibs on wall, paint splatter on floors. The cleaners didn't bother to sc***** up paint splatters (again, not my job attitude). The cleaners didn't bother to clean above the cabinets which was a dust mess. Having built a few custom homes in my time, I would say that your construction managers are doing the best they can given the speed and is*****s one or two people have to deal with. That causes your company to fix the is*****s after the fact through warranty, which in my experience can cost more and have a possible negative impact on your business image. Lastly, your design team needs to better consider aspects of a home when they are designing for a 55+ community. Examples, offer more ADA compliant bathroom options, appliance height that takes into consideration short people. ... More

We love our new home and the community! Those in charge have been very kind and responsive to all the needs we have had. We would highly recommend a home here.

I expected more attention to detail. That didn't happen. It appears that the priority for all the homes being built is speed. I must say that the follow-up from Mike Luciano has been terrific: He's responsive, reliable, and knowledgeable. You have a great employee in Mike.

They are all talk and full of excuses. You will spend numerous hours waiting for repairmen who do not show up or have the wrong information. I will never buy a brand-new home again! Can't wait to see how long the list of one-year repairs takes!

Overall, my experience building a new home was great. With new construction, I expected a few minor issues, but the roof leak threw me off, as it took a few months to get fully resolved. However, the builder’s communication and warranty team gave me total confidence that everything will be fixed properly. I appreciate the hard work from everyone involved and highly recommend this builder to family, friends, and anyone looking for a home. You have an awesome staff!

Builder was upfront and responsiveness throughout the process.

We love our new neighborhood and the amenities it offers. We are disappointed with how inflexible the builder was. For example, I wanted a floor plan so plan ahead of time where furniture should go, but we could not get anything but a single sheet of paper. A minimum by code of outlets provided. After we moved in we paid a carpenter to move the microwave and oven down so that a normal sized person wouldn't get burned taking hot food out of the microwave. In the master bathroom, we paid for a cabinet and drawers to be retrofitted whereas it would have made more sense for the builder to install the same cabinet during the build. ... More

Very good experience . People were always responsive and caring .

From beginning to close very responsive team. Dylan was great at helping us navigate through everything. Tommy was extremely helpful (and still is) with helping us adjust to our new home.

These questionnaires should really come to a buyer after a year of time has passed. Anyway, have had problems with HVAC where after numerous attempts by the original installation contractor, I have had to hire an outside contractor to fix and pay for. Some minor window issues that took longer than it should have to fix. Like the house thus far as well as the community.

My wife and I thought this would be our last home purchase. We thought we had found a builder who was trustworthy and a community in which to spend our last years. How wrong we were. Instead, we find ourselves in the classic finger-pointing between the builder and the developer of the community. There seems to be no coordination between the two entities. I think what disappointed me most was the lie of omission by sales. Does the community provide snow removal? Absolutely, was the response, only to find out months later that the snow removal was only the public street and common area not the residences. Had we known that we would not have bought into the community. When we selected our homesite and the houses were not yet built, sales staff assured us we would not be facing our neighbors back yards. We didn't want our neighbors' old grills and lawnmowers and items that would normally be in a storage shed to be our primary view. We paid extra for that privilege. However, as the community buildout progressed, we now find our front door facing 9 (nine) backyards. The builder sales staff knew what was going to be built but said nothing to us. As far as we're concerned, they have lost all credibility. ... More

The one thing I can say about Khov is they listen to the home buyers concerns and respond processionally. The reason why I gave 4 stars to the buying experience was due to the very long time it took to get the permits to start my home . This was a developer issue , not a Khov issue. Khov did keep me informed throughout the wait. During that time I was able to make some upgrades that I may not have taken advantage of if the build happened quickly. So far there have been a couple of warranty issues that have been handled swiftly by the Khov team. I would like to give a shout out to Eban, sales, Adien and John, construction and Samantha in warranty. ... More

Overall I am satisfied with service and the house. Would have preferred to have more flexible in the section and basic options, e.g location of electrical outlets, switches. Pre wiring for surround sound. I am sure if the heating system has the capacity to equally heat the entire house.

The sales office was very helpful on buying process. The quality of bathroom equipment and accessories can be improved. Overall speaking, I like high ceiling and open concept design. However, my backyard patio is too close to my neighbor’s patio. Builder should plant more trees in my backyard as they promised.

These 2 people made the process very comfortable for us.. They took care of any issues we had and went above and beyond to help.. And still do even after closing....we appreciate them for the smooth process and transition.....Good people

Yes, we have recommended several people to your company.

Cliff out site manager was a pleasure to deal with. His knowledge and diligence in building our home exceeding our expectations.

Purchased spec home that was perfect for us in best school district at great price point. Wonderful sales team and construction crew deliver value. Easiest process.

Tile work on floors and shower walls different size grout lines, tile not level. We were told it’s within KHov tolerance and they weren’t going to fix it. Exterior doors do not close tightly see daylight move when wind blows. Two cabinets had holes drilled in them foe under cabinet lighting in wrong place to correct they covered with stickers that fall off. Paid for extra paint color, places missed, drips, sloppy caulking. Slab had lots of low areas you can feel in the hardwood now. Have to adjust furniture legs to level to stop rocking. I could go on if you like. No one cares even to the regional level lets just get the house closed. ... More

Great response time, small issues but nothing major

was told back yards were not being completed by builders but every single neighbor had a completed by builder back yard.

Low end appliances need to be upgraded