K. Hovnanian's® Four Seasons Reviews in Phoenix Mesa, AZ

A number of small defects, which were handled promptly after bringing them to the attention of KHOV

Everyone was available and responsive throughout my new home purchase experience.

We understand supply chain issues. We understand labor issues. We understand nothing is perfect. That all being said we are enjoying are home and the neighborhood more and more each day. One quick note…. From the sales office to the construction guys out here on site they have all been great, a 10 rating to them all for putting up with us. Give them a raise they deserve it.

The KHOV support staff was outstanding. Sales - Diana, Construction - Sean, Repairs - Alissa. All exceeded our expectations for professionalism, transparency, and customer service.

The sales team was great. Very responsive. Same goes for my construction manager. Had some issues with the design center in the beginning. The trades during the construction process are slobs. They through their food on the property, basically all of their trash. More effort needs to control it. One way is to fine them. Once you start effecting their money, the habits will change immediately. Closed on the house a month ago, and some trim and minor punch list items are still not fixed which is frustrating.

Kelsey and Mike where fabulous. Anytime I had a question about the building process or timelines they were readily available. They went above and beyond in including me in the entire process. Kelsey is a wonderful advocate for the homebuyer.

I was a bit apprehensive at first, only because being single, and recently building a new home in another state! Kelsey and Mike ( and my wonderful Real Estate lady) made this very easy for me! I don’t know how I would have ever done this without them! They have become my friends! I highly recommend them!!!

Michael, the Senior Community Construction Manager, was a joy. He has been so helpful and eager to assist.

We're very happy with our new home. Mike and Kelsey were great, they answered every question that I had. They called every Wednesday to give me an update throughout the whole duration of the build.

The dealing was great and we were kept in the communication sphere the entire journey. Very helpful and always there to talk and ask questions. We have not moved there as of yet and look forward to enjoying the Home.

We appreciated the sales rep. Good job. We love the style of the home, Cardinal. We now own two K. Hovnanian homes. Minnesota and Arizona

What really made the difference in the sale were two things: Our salesman, Tom, who has been kind and super responsive in resolving our concerns The Better Business Bureau rating for KHov was very good

Design of the home is perfect!

Every personal touch point from the salesman, construction manager and all of the office/admin team were very professional, knowledgeable, helpful and prompt when addressing questions and concerns along the way leading up to our closing and complete satisfaction. Great overall experience and home value.

Follow up with warranty manager poor!!! Very disappointed.

I live my home but the quality is more like a $300K house than a $700K house. Fixtures are off center, none of the walls are plumbed. I wanted to glaze my walls but they did such a poor job with the taping, muddying and initial paint that it look horrible. Putting up shelves is a lesson in futility because the walls are either conclaves or just plain crooked. Don’t get me started on the lack of ceiling lights. The Design Center prices are a joke … they mark up every 5 times the value.

Several issues with trim, drywall, cabinet, countertop fit/finish issues that should have been caught before the house was handed over, but Amanda has been great on getting everything fixed as quickly as possible. Overall pretty happy with the house, very happy with KHov’s response.

Diana and Bret keep a tight schedule and our home finished 2 months ahead of the original estimate. Anthony jas picked up on the warranty issues and is quick, attentive to detail, and manages the contractors almost effortlessly.

Overall our buying experience was good and we enjoyed working with the KHOV staff. Thanks to our builder Michael for all of his efforts to do things right and to Alex for working hard to handle our warranty issues.

The closing process is very clunky and unorganized. The Design center needs to be more detailed, especially with electrical. Otherwise, it was an overall good experience. Mike was the best on construction site.

We were fortunate to find a Hovnanian house already built and ready to move in. We didn't have to play the waiting game. The house is lovely and room sizes are perfect for our needs. The color scheme is workable, and we love the amount of light in the house. We will enjoy making it our own.

We did not know that we had to finish landscaping until we moved in.

Many items were not corrected and I still end up dealing with warranty managers that want to fight with me to get corrections performed thru their contractors. The home is well constructed but on closing the project manager let many items slide. We are happy that the punch list is now close to being finished but this was a fight to the end! Why are Khovanian staff fighting with owner to get work done? This is a crazy and the process is flawed!

Laurie, our sales rep was very proficient and professional. She was the best part of the progress. Generally very pleased with our new home and K.Hov. The 30/60 day punch out process was not smooth until the new warranty portal was release, then things smooth out.

It was great there were a few things I didn’t know about Arizona laws . But it worked out in the end. You can’t move in until the home is registered in your name at the county. The get back to you to correct things in the home, after you move in are none existent, been here 5 mouths and still haven’t contacted us.