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- K. Hovnanian's® Four Seasons
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- Phoenix-Mesa, AZ
K. Hovnanian's® Four Seasons Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About K. Hovnanian's® Four Seasons.
Read all 87 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Phoenix Mesa area. Phoenix Mesa homeowners have rated K. Hovnanian's® Four Seasons an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian's® Four Seasons in Phoenix-Mesa Area
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Customer Reviews
Great experience
- Mark C.
- Verified HomeBuyer
- February 18, 2020
- BUCKEYE, AZ
The process was seamless, the team exceptional, and the product outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Totally Awesome
- Mark B.
- Verified HomeBuyer
- January 28, 2020
- BUCKEYE, AZ
This is my 3rd new home we have purchase and by far the best. Dave my Sales Person was on top of everything that came up and if he did not know the answer he got it. Robert the Project Manager was just on top of everything. When they told me that he would be calling me every 2 weeks I told my wife we will see....well he did and had everything done when he said he would. Finally, it came to the close and walk through I met Tia Churchhill who was very impressive. She wrote down very little and I ask her about it and she told me everything that I had a concern about. When it came for us to get ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I love my home more everyday!
- Carol G.
- Verified HomeBuyer
- November 19, 2019
- Sun City, AZ
KHOV builds beautiful homes!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our experience with K Hovnanian in building a new house
- Ralph M.
- Verified HomeBuyer
- November 12, 2019
- Sun City, AZ
Sales and construction personnel were excellent. The primary negative comment we have is that every time we got used to dealing with a sales person, they were moved by K Hovnanian to another location. Also, we started with a local loan officer. When that person left, instead of replacing him locally, the function was moved to Florida. The daylight savings time differential of 3 hours, made it difficult for timely responses.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall Good Value for Price
- Robert G.
- Verified HomeBuyer
- November 02, 2019
- Wickenburg, AZ
Make sure that Black Hat adds two cat 5 cables to the box in order to have phone AND internet.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best home buying experience.
- Terry S.
- Verified HomeBuyer
- October 31, 2019
- Sun City, AZ
Field superintendent was watching every trade and checking their work with a microscope. Nothing substandard would slip by.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
excellent!
- Christine F.
- Verified HomeBuyer
- October 29, 2019
- Wickenburg, AZ
excellent sales contact and excellent construction manager!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
This is a great homebuilder!
- John H.
- Verified HomeBuyer
- October 09, 2019
- Sun City, AZ
We are very pleased with the quality and finish of this home. The little fixes that pop up with a new home have been attended to quickly and with care.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home buying experience in Victoty at Verado
- Frankie M.
- Verified HomeBuyer
- February 06, 2024
- Buckeye, AZ
Everyone was available and responsive throughout my new home purchase experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Enjoy
- David P.
- Verified HomeBuyer
- January 19, 2023
- Buckeye, AZ
We understand supply chain issues. We understand labor issues. We understand nothing is perfect. That all being said we are enjoying are home and the neighborhood more and more each day. One quick note…. From the sales office to the construction guys out here on site they have all been great, a 10 rating to them all for putting up with us. Give them a raise they deserve it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Would Highly Recommend K. Hovnanian
- Robert V.
- Verified HomeBuyer
- October 11, 2022
- Buckeye, AZ
The KHOV support staff was outstanding. Sales - Diana, Construction - Sean, Repairs - Alissa. All exceeded our expectations for professionalism, transparency, and customer service.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The Great service and the helpfulness of all the Staff
- Rhonda H.
- Verified HomeBuyer
- November 04, 2021
- Sun City West, AZ
The dealing was great and we were kept in the communication sphere the entire journey. Very helpful and always there to talk and ask questions. We have not moved there as of yet and look forward to enjoying the Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The foreman seemed to have great pride that the home was perfect. The K. Hovnanian team spoke highly of him. highly of him.
- Neal K.
- Verified HomeBuyer
- January 05, 2021
- BUCKEYE, AZ
We appreciated the sales rep. Good job. We love the style of the home, Cardinal. We now own two K. Hovnanian homes. Minnesota and Arizona
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall quality workmanship
- Karen S.
- Verified HomeBuyer
- December 12, 2019
- Sun City, AZ
When Mike was our customer service rep, he was very responsive to warranty issues and getting trade appointments made. Since then they switched our rep to Kris. I have had two warranty issues with her, and both were handled with poor communication. That is why the lower rating in responsiveness to issues.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Scott
- Scott C.
- Verified HomeBuyer
- April 10, 2024
- Buckeye, AZ
A number of small defects, which were handled promptly after bringing them to the attention of KHOV
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian's® Four Seasons - Kelsey and Mike where fabulous.
- Kathrina B.
- Verified HomeBuyer
- August 16, 2022
- Sun City West, AZ
Kelsey and Mike where fabulous. Anytime I had a question about the building process or timelines they were readily available. They went above and beyond in including me in the entire process. Kelsey is a wonderful advocate for the homebuyer.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Would purchase again!
- Toni W.
- Verified HomeBuyer
- August 02, 2022
- Sun City West, AZ
I was a bit apprehensive at first, only because being single, and recently building a new home in another state! Kelsey and Mike ( and my wonderful Real Estate lady) made this very easy for me! I don’t know how I would have ever done this without them! They have become my friends! I highly recommend them!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Great Company Team From Beginning To End
- Gary G.
- Verified HomeBuyer
- August 01, 2020
- Sun City, AZ
Every personal touch point from the salesman, construction manager and all of the office/admin team were very professional, knowledgeable, helpful and prompt when addressing questions and concerns along the way leading up to our closing and complete satisfaction. Great overall experience and home value.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
I was most impressed with Kelsey, my sales consultant.
- Gladys F.
- Verified HomeBuyer
- June 10, 2022
- Sun City West, AZ
Michael, the Senior Community Construction Manager, was a joy. He has been so helpful and eager to assist.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
K. Hovnanian's® Four Seasons - We're very happy with our new home.
- Roy F.
- Verified HomeBuyer
- June 08, 2022
- Sun City West, AZ
We're very happy with our new home. Mike and Kelsey were great, they answered every question that I had. They called every Wednesday to give me an update throughout the whole duration of the build.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
My warranty contact Karrisa is wonderful and helpful
- Janice F.
- Verified HomeBuyer
- October 27, 2020
- Sun City, AZ
Design of the home is perfect!
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Overall a good process
- Thomas G.
- Verified HomeBuyer
- August 30, 2022
- Buckeye, AZ
The sales team was great. Very responsive. Same goes for my construction manager. Had some issues with the design center in the beginning. The trades during the construction process are slobs. They through their food on the property, basically all of their trash. More effort needs to control it. One way is to fine them. Once you start effecting their money, the habits will change immediately. Closed on the house a month ago, and some trim and minor punch list items are still not fixed which is frustrating.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
We loved the house and features
- Mary C.
- Verified HomeBuyer
- November 08, 2020
- Sun City, AZ
What really made the difference in the sale were two things: Our salesman, Tom, who has been kind and super responsive in resolving our concerns The Better Business Bureau rating for KHov was very good
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Warranty Manager
- Raymond M.
- Verified HomeBuyer
- November 30, 2023
- Buckeye, AZ
Follow up with warranty manager poor!!! Very disappointed.
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Cutting corners in forte
- Susan B.
- Verified HomeBuyer
- November 02, 2023
- Buckeye, AZ
I live my home but the quality is more like a $300K house than a $700K house. Fixtures are off center, none of the walls are plumbed. I wanted to glaze my walls but they did such a poor job with the taping, muddying and initial paint that it look horrible. Putting up shelves is a lesson in futility because the walls are either conclaves or just plain crooked. Don’t get me started on the lack of ceiling lights. The Design Center prices are a joke … they mark up every 5 times the value.
K. Hovnanian's® Four Seasons responded:
Hi Susan, thank you for the feedback! We're happy to hear that you love your home, but we are disappointed to hear that you're not completely satisfied with the home. Please feel free to contact local management if you need any assistance with your home, they'll be happy to help. Thank you again for your review and we hope you have a great week. ...
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
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