K. Hovnanian's® Four Seasons Reviews in Dover, DE

Great staff that provide personalized service

Everything was very smooth and easy. Home was clean and in excellent shape. Any questions we had were answered thoroughly and quickly. Could not have had a better experience

Conner and Vicki were maid the hole process very comfortable. Always felt they were extremely helpful throughout the whole process. I could tell we their best interest at heart. The whole process went without issues or problems. Quality of workmanship was excellent and any minor problems were promptly addressed and corrected.

Love my new home everyone involved were great. I have recommended this development to a lot of people. Conner, Richard & Jeff are an asset to 4 Seasons.

The overall experience working with KHov was positive. However, for a home costing over $500,000 there are so many finishing touches that are below standard.

I have been in the business for 45 years and some of the finishes are among the worst I have seen. The caulking and painting were and are horrrendous. Hovnanian needs to screen its subcontractors better. They have both on every possible surface in the home. I have no issues with the construction team as well as the sales team. They both were very responsive to our needs and requests. Overall I like how the home was built and the majority of the materials used but not how they were treated by the painting contractor on site. We were expecting a much more professional job, considering the cost paid for the home. I will do the repairs and fixes myself when it comes time for the yearly punch list. ... More

The purchase process went very well, the sales team was great. My wife and I are enjoying the house and community. There is an issue with our front step concrete landing. Trying to get a solution to this problem has been a difficult process. The customer service team is telling me that the soil settling under the concrete landing that caused a major 1/4” diagonal crack was caused by erosion and that the repair is the owners responsibility. This problem started after being in the house for about three weeks. The battle with this continues and I hope that this review goes up the leadership chain where someone will make the decision to schedule the repair. KHOV claims that total customer satisfaction is paramount to their success. The objective here should be to strive for that satisfaction. ... More

Biggest disappointment is they sell you on all these that they offer but turns out not to be true.

The builder does not use the best quality material ie… wire shelves. They also dont use common sense in some of there choice on where to put things. Apparently they don’t know how to properly grade land for water runoff…

The overall sales process was positive but that’s where the positives ended. Workmanship is very poor and very rushed. Lots of residents are having major issues and we’ve had our share as well. If your thinking about building a home with khov make sure you get both a pre and post drywall inspection and get ready to shell out a lot of money post closing.

I believe the home builders are too rushed to complete the house and over look items that are not finished correctly. Also, I feel that too may issues are told that it's home owners maintenance! A brand new house should not have home owners maintenance within less then a year of a purchase. The people you employ do the best of their capabilities.