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K. Hovnanian's® Four Seasons Reviews in Sussex, DE

What Sussex Homeowners Have to Say About K. Hovnanian's® Four Seasons.

Read all 61 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Sussex area. Sussex homeowners have rated K. Hovnanian's® Four Seasons an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian's® Four Seasons

has 3.8 out of 5 stars in Sussex Area

61 Reviews in Sussex Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Responsiveness 3.6

K. Hovnanian's® Four Seasons in Sussex Area

View Homes

Customer Reviews

not very responsive to issues. need to follow up to get issues resolved.

  • Roger K.
  • Verified HomeBuyer
  • August 03, 2021
  • LEWES, DE

Quality of construction is poor.

K. Hovnanian's® Four Seasons responded:
Hi Roger, sorry that you are having issues with getting issues resolved. I am sending your feedback to the appropriate local reps for further review. khovnaniansfourseasons

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great Salesperson

  • James B.
  • Verified HomeBuyer
  • July 27, 2021
  • LEWES, DE

The buying experience with Shannon was outstanding. She was professional, knowledgeable and responsive to issues. The follow up after the final walkthrough was nonexistent. Just poor. I was told a replacement cabinet door was due in and someone would be out to install it the next day. A month later, still not done. Hole in garage wall, I had my handyman fix. Cracked driveway pad near street still not fixed. Makes it hard to recommend KHov to friends looking to buy here.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

K. Hovnanian's® Four Seasons - The sales team was great.

  • Joan B.
  • Verified HomeBuyer
  • July 20, 2021
  • LEWES, DE

The sales team was great. We are waiting for our cracked sink to be fixed.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

K. Hovnanian's® Four Seasons - Our Salesperson Shannon was amazing!

  • Bernard E.
  • Verified HomeBuyer
  • June 01, 2021
  • LEWES, DE

Our Salesperson Shannon was amazing! Extremely helpful throughout the entire process, addressing my many questions and concerns in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Our sales person Elizabeth kept us informed and responded quickly to our concerns

  • Laurie B.
  • Verified HomeBuyer
  • March 03, 2021
  • LEWES, DE

I’ve worked in real estate for almost 3 decades and KHov is well known. What was surprising was being treated as if we were the only home being built at the time. Everyone was prompt to answer questions and supply any information we requested. Just a great home purchase experience all around. Thanks KHov!

K. Hovnanian's® Four Seasons responded:
Thanks Laurie for the kind words, so glad you had a great experience - enjoy your new home! khovnaniansfourseasons

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No compromise on broken things! The whole unit gets replaced

  • Michel S.
  • Verified HomeBuyer
  • February 23, 2021
  • LEWES, DE

Great builder! Stand behind their product and want the community to thrive

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Where they could do better

  • Geroge T.
  • Verified HomeBuyer
  • December 13, 2020
  • LEWES, DE

They have the main relationship with the appliances company. When there is an issue they should leverage their buying power in order to get results in a timely fashion. Two months later, we still do not have a working oven.

K. Hovnanian's® Four Seasons responded:
Good morning! Thanks for the feedback, we have sent your comments to the local reps for review. Have a good day! khovnaniansfourseasons

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

K. Hovnanian's® Four Seasons - From start to finish I had access to the progress of the build.

  • Paul W.
  • Verified HomeBuyer
  • December 06, 2020
  • LEWES, DE

From start to finish I had access to the progress of the build. Andrew our project manager quickly responded to questions or concerns.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

The upgrade choices were very limited and expensive for the value

  • Donald P.
  • Verified HomeBuyer
  • November 18, 2020
  • LEWES, DE

The buikding process was much faster then we expected from contract signing to close ~ 6 months.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of workmanship and overall experience of buying a quick delivery home.

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • LEWES, DE

5 Stars

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pleased

  • Patrick D.
  • Verified HomeBuyer
  • April 21, 2020
  • LEWES, DE

From Start to Finish, Sales Person to all. parties involved in the construction hats off for the follow up

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5