K. Hovnanian's® Four Seasons Reviews in Broward County Ft. Lauderdale, FL

I informed about 4 issues but it was not fixed. 1)There are unpainted parts in lanai, nobody came and painted it 2)There are concrete on lanai windows, nobody came and cleaned it. 3)Master bathroom restroom sliding door has issue but nobody came and fixed it. 4)Oven does not have cover at the bottom but nobody came and replaced it.

There were Many items on the walk through punch list and continued list as we lived in the home. Carelessness of installers in not protecting surfaces while construction going on. A very messy worksite was viewed by us. The put in some of the correct cabinets and some not. That is just careless. Unfortunately the correct wood cabinet under the cooktop can not be installed due to size of appropriate wood cabinet would hit gas line. We live with the cabinet that is not upgraded due to cabinet company not customizing the size to fit in without hitting gas line. Individuals have been wonderful in addressing other issues. Everyone we speak to is helpful and kind. All workers except one company have been respectful and careful in our home. ... More

The 2 areas for comment are: 1) the quality of finish work was marginal. Sloppy painting and woodwork. 2) KHov has also been a less desirable partner for when they turnover operations to the HOA. Unkept promises to repair items like the HVAC, issues with the proper venting of the Cafe etc. Our project manager was responsive and did the best job he could but he had to rely on the sub contractors, which had to come back for multiple issues. They really need to focus on doing the job correctly the first time. It seems unskilled labor was used for finish work. Messy caulking on baseboards and floors which has been very difficult and at times impossible to clean up. ... More

Yes, would recommend, but would like to see more attention to details, would prevent problems later on.

Future buyers should be aware and not believe everything they are told.

The home seems to be quality, ut the followup to problems is very poor

I am a retired builder. Based on my years in the industry, the quality of some of the subs is poor. Construction housekeeping is poor at best so cleanup during construction and protection of existing finishes needs much improvement. Not enough time is allotted to punch list corrections before closing and, after closing, correcting punch list/warranty items has been very slow if non-existent

I'm happy to have made the commitment to build. However, and importantly, since I live out of state, communications were oftentimes slow; sometimes no response at all until I pressed for response. Made decision-making and timing of visits to the property problematic. So, some frustration throughout the process, even up to the time of closing. Also, importantly, was that several options in the Everett model (my chosen model) were not available to me, but there was no signage in the model nor was information offered to 'announce' that select options were no longer available. Another source of frustration. In the end, I am happy I built in Four Seasons. Just wish the process had been less bumpy. ... More

Overall very sloppy workmanship throughout

The buying experience was not very good. Home took so long to build it cost us 25 thousand dollars in added costs (storage and apparent). When we asked for some relief we were given a nominal amount. The craftsmanship is under par for the amount we paid. The final “cleaning “ was a joke! The house was filthy. When we said something about it we were told they only do “construction cleaning what ever that is. When we said something about several items that were not done correctly we were told “we don’t fix cosmetic items”. The works are good the company policies leave a lot to be desired. Excepting poor craftsmanship is not the way to do things. Would we buy a KHOV home again..I doubt it. ... More

I love the home and the community, great home design. However, it was a painful process and we were not happy with the customer service we received throughout the organization. Went through 3 construction managers; finally got a very good one as our last one (Sal, great guy). Home has lots of imperfections/punch list items, which don't seem that important to the builder's homebuyer services staff. During walk through, they actually told us that we should not be concerned about things like missing paint, the quality of the garage finishes, and poor quality landscaping. Unfortunately, the builder seems to accept the poor quality work that is now standard among subcontractors throughout the industry. We are now waiting to see how the builder handles all of the punchlist items, and we will provide an update on this site later. ... More

Everything was great on the front end. Sales and design staff very responsive and helpful and continue to be even after we moved in. Wish I could say the same for construction staff. We still have many open items from closing punch list with no follow up. They are not very communicative with us or the trades who show up unscheduled without materials needed to fix any issues. While everyone has been very pleasant to work with, nothing is getting done.

Should inform clear don’t wait until last time

House was not ready but we were rushed to close with false promises. After closing we had to wait two months for missing kitchen cabinets to be installed. The bathroom mirror over one sink was measured wrong and has not been corrected despite several requests. Over 12 windows have deep scratches. The exterior paint is peeling away because the stucco was not primed. The drywall in several areas was poorly installed. The list goes on but it is upsetting to write.

Get a realistic closing date

The house we received was not equal to the houses we were shown and certainly not equal to the marketing materials and video. We are tremendously disappointed .

Where do I start? Outside of taking my deposit and signing the purchase contract there has not been one step that went as promised or without a fight. The workmanship and attention to finish detail is ZERO. We moved in on April 27th, roughly 90 days ago and it has been a nightmare. Yesterday I came home in time to stop them from painting the house next door as they did not properly protect my home before painting. Last month while building the home next door, the laborers shot nails through my screen enclosure by accident. Still another example of no regard or respect for property and my guess is that KHOV feels that they have are money, we are committed so deliver whatever we feel like and the buyer has to close. I will never recommend a KHOV home again. I do know Peter Hovnanian personally from Cherry Hill NJ and I fully intend to someday reach out to him to let him know about my experience. As for the maintenance of the grounds and sprinkler systems and the clubhouse; that is a whole other story. Gym has no AC, grass is rarely cut or maintained, sprinkler systems not working, Cafe at the clubhouse was a sales gimmick and nothing more than that. The whole thing is a horrible experience. I will give positive credit to Michael Rassi who has been extremely helpful in getting post closing warranty issues resolved. Other than him, the entire KHOV team from top to bottom does NOTHING ... More

After a 15 month struggle to get our KHov home built we finally moved in. It was hurry up and give us a deposit before the prices go up. We did that and watched as our land sat untouched for 6 mos. Everything thing was a struggle to getting materials to keeping construction managers(we had 5 during this process). Yet KHov kept selling homes. No transparency and a lot of we don’t know replies became frustrating in trying to manage any kind of schedule with a rental as we continued to get revised and pushed backed closing dates. We even met with the COO of KHov in hopes to get a clearer picture. That was a waste of time. No one communicated with us unless we initiated the call or email. The only bright spot was Carol our sales rep. who listened to us as we vented, never got upset with us and did what she could to help. Thank you Carol. ... More

Features are less than what purchased, such as no ability to set water heater temperature. Some workmanship extremely sloppy (painting, caulking for e.g.). Washer lid hits cabinets (model version doesn't). Some windows won't stay open. Definitely love the floor plan and hope all issues get resolved. Other people say that the issues do get resolved.

The sales people are not prepared and I’m educated on the product The design person lies to u The construction people tell u stories that never happen Thankfully Mr Jacobs to date has been working through our issues Ie the Ac has gone out 3x in 1 month

Not at all a good experience. It took 2years to build this house and it was done terribly. I had to fight everyday just to get part of what I paid for.

When I signed the contract in January 2021 I was told the house would be ready in August, yet it didn't get completed until April 2022! While that is bad, all of the empty promises of closing dates along with the lack of weekly progress reports mad the entire process horrible. My recommendation is to hire someone whose only responsibility is to go to each house every week, take pictures and email the buyer with a progress report, allowing the construction managers to focus on building houses.

Unfortunately, Buyers should skip the hype by Hovnanian. They are unreliable and untrustworthy from beginning to end. Commitments aren't kept, workmanship is sloppy and unprofessional, building codes are ignored (in our case completely missed) and there's a persistent, constant need to keep after them even AFTER the home is completed. These are for STRUCTURAL items, not just cosmetics, Look carefully.....

Unfortunately my experience has been less than enjoyable. Our home was over 6 months beyond completion date when we finally closed. We closed on our home mid October. It is now early December and they still have not repaired the problem issues from the check list. Defective floor tiles were installed even though the surface had quite obvious flaws, shower door in guest bath not sealed, water runs all over the floor, shower head in master bath is aimed directly at the door so water splashes out around the door opening, cement floor in garage was "pocked" in several areas from nailing boards together, house was filthy with spider webs in the ceilings, glue all over windows that was never cleaned. No communication, when we do get promises to fix problems nothing happens. Unfortunately we are going to have to seek legal actions to get our home corrected. ... More

Horrible mistake of buying this house. Horrible in every way. Can’t wait to sell and get out