K. Hovnanian's® Four Seasons Reviews in Broward County Ft. Lauderdale, FL

New house not clean. 4 months after closing still fighting builder to fix things on punch list from walkthrough.

I would never recommend this builder. Little to no oversite. Terrible customer service.

We were presured to close with a house full of unfinished and poorly executed work like scratched windows/window frames, unacceptable kitchen cabinet doors (irregular, doors missing, some unpainted, etc), bad paint job throughout, damaged doors inside the house, and so much more, there are many items that were not even marked down on the punch list, because they said they were minor and would be taken care of immediately, and four month later they have not taken care of them or the punch list. Those items include spilled cement on the toilet, wrongly places towel holders, missing attic cover in the garage, scratched toilet door on master bathroom, bad paint job on front door (which they mentioned was dust, but it never came out when cleaning it), just to name a few. We feal really dissapointed and frustrated, and still find no response from the constructor ... More

When we purchased our home we were told it would be done in 12 months or possibility one month more. The dates keep changing and when we were supposed to close in July we ended up closing the last day of January. We closed although our house was not totally completed because of the situation that they put us in with the dates constantly changing. We were without a place to live so we needed to close with things not being done. It is now three months and our kitchen is still not finished, windows need to be replaced, tile floors have hollow spots, etc. I am sure they will eventually fix the issues but at their own pace. Mean while they are diligently working on a spec house next door to us and all the neighbors and ourselves have numerous issues that need to be fixed. What should have been a happy experience for us has turned into a very stressful situation having to wait around for people to show up to fix things. We wait and then they don’t show or they come without letting us know they are coming. We also experienced that they send people to look at the issues and then they send someone else to look at the same issue and then nothing gets done. They tell you one lie after another. ... More

This being my 3rd home purchase I can only describe this as one of the most horrible experience. There are no words to really describe the process and hopefully this home builder makes some changes to their workmanship, delivery and response to requests.