K. Hovnanian's® Four Seasons Reviews in Orlando, FL

Carlos was extremely helpful and informative for pre closing and even after The house closing staff was helpful and accommodating Even in switching our closing from in person to online and still making sure we had the keys (although only the master key worked properly- not a big deal we just made our own) everyone was professional I do wish they had concentrated on the old lake Wilson road entrance which still does not work fully over 3 months after we closed; I feel for those who closed even earlier Still I would heartily recommend khovnanium builders to all And have already done so twice ... More

I had a wonderful experience with the purchase of my home, they did a thorough walk through found a couple of minor issues that were immediately taken care of. I also appreciated the follow up visits to make sure everything was good! When I had a question and made a phone call I got an immediate response and really appreciated it!

Our construction manager sent us weekly pictures and updates since we were in Connecticut. He put our minds at ease with the progress of the construction

We were very pleased by the home buying experience with K. Hovnanian. Our consultant was very responsive and helpful throughout the process of securing the home. The loan team was top notch and communicated well as we made our way toward closing. The quality of the materials used to build the home was great but finishes were a bit rough. We spent a great deal of time cleaning paint off the floors, doors, trim, and hinges after moving in. In spite of this, we feel we received good value for the price paid and we would look at K. Hovnanian again if we were in the market for a new home.

Beautiful home. Very friendly and safe neighborhood. The neighborhood feels secure with all the entry gates. Beautiful granite countertops, wonderful exercise room, great pools, tennis courts, etc… The floors are beautiful and blend well with the paint. Cabinets and cabinet drawers are wonderful. Master bath and closet are very nice. My only concern is the lawn care. Yard work is horrible.

Carlos, Korey and Kristen are fantastic. Would have liked to have seen a more polished and finished product when we moved in. Carlos and Korey are working together to get issues resolved.

We did not have major issues when we moved in. We met once a week with the PM and were able to review check the constr as it progressed Closing had some bumps. It seemed like communi issues related to the wording to appear on the title

The design team did an excellent job picking the most liked choices to install in my home. I loved everything

The sales team is awesome! They are so easy to work with and great partners. They were there for me every step of the way through the building process and kept me up to date. I was disappointed during the final walk that there were so many outstanding punch items and getting them fixed after closing hasn't been easy.

I was hoping by now items would have been addressed properly. 5 months into the home and some items are still not fixed or addressed appropriately. I am usually patient but it's been too long now and temporary fixes are not the way to go.

Real solid construction and management was responsive to us. The construction mgr and sales office personnel have become good friends.

I love the neighborhood they created. There are lots of activities and many of the residents participate. The homes are a little bland from the outside but K. Hov offers nice options with which to design the interiors and make it your own.

All phases went smooth from sales, to delivery. Some items like sink in the laundry area, and some light switches were located not in the best pace Construction coordinators was very helpful

Great neighborhood, friendly neighbors. Great facilities, too. Got one of the last new homes in the neighborhood at a great price. House did not come with gutters, strange for a community in Florida where it rains regularly. Only downside was the lawns were not being kept up well by the builder/HOA. Not sure if lawn was diseased or not getting enough water. Overall experience was good. Despite minor flaws listed, it was at a price that was too good to pass up!

Quality of materials and workmanship very good, no issues about, all itens discussed during negotiations step, fine, except refrigerator, vendor said will not be included, but will try, and after that, even with my e-mail about, no reply about this subject. Still no issues , mainly because we still dont move in. Sure we recomend this builder.

I love my home but this is the first time I had a home built and it is very different from buying a used home. Forget Covid as an excuse to take so long. There was a month in the middle of the build that nothing was done on the excuse a letter was needed from the architect. My sales rep assured me the house would be done the middle of June. A contractor said not until August. I was going to be homeless the end of July so miraculously I settled the last business day of July. I had signed the contract the middle of November and provided all the financial records for approval shortly after only to be told in June I needed to provide them all again. This was quite a challenge as everything was in storage. As I said in the beginning having a home built can be quite an adventure. ... More

Hovnanian builds a good home and I would recommend them. All of the problems we have experienced can be traced back to speed and pressure to get homes completed. Your expectations should be set as such. Once the house is completed and they have your money, the speed to fix remaining issues seems to diminish considerably.

Great experience in coordination of mortgage insurance and closing. Value is good. Slow to resolve maintainence items indentified just after closing.

Really enjoyed working with Mike!

Still waiting on things to be fixed. Screen door, paint. GC is responsive, but painters suck.

Overall had a good experience with the building process. Issues that needed to be address were taken care of quickly.

Sloppy finishes, poor materials, poor supervision, drainage not in accordance to approved drawings. Will not recommend to a friend.

Too many defects, flaws, and construction issues for a new build home. Quality of products is very good, especially, GE smart appliances. A builder can install high-quality materials but if they hire the lowest bidding subcontractors to do the work or hire inadequate construction management to oversee the build, problems occur. Love the Sandpiper Villa but it would be a more enjoyable experience if I could actually enjoy living in it instead of coordinating repairs. The interior paint looks like a 5-year-old did it. Warped doors. A/C installation issues. Customer Service is responsive. Sales seem to tell buyers whatever they want to hear to push the sale. Buyers need accurate information and accurate answers to questions in order to make an informed decision. Giving buyers inaccurate information, intentionally or unintentionally, is a breach of fiduciary responsibility. ... More

A long and laborious process. Some very bright spots. Sales agent Ken superb. 2nd mortgage agent Jessica superb (1st agent was full of herself and not helpful - I went up the chain & said she had to be replaced - I was then given the courteous, responsive and helpful Jessica). KHov mortgage agent Aaron top notch, could not have been better. Problems elsewhere - construction supervisor not even mediocre. Whenever I or my agent requested a meeting he had an excuse not to meet. Finally met him on the "pre-closing orientation"!. I was underwhelmed. Condescending and full of himself. Apparently thought I had never owned a home before (I have owned at least 10). After closing experience has been poor, warranty work slow, daily life adversely affected by KHov not monitoring the action of subcontractors. They routinely park construction and employee vehicles on the road leading to our court causing delays in ingress and egress. I have seen subs stealing electricity from home owners. The subs are not monitored or supervised by KHov construction managers at all it seems. I am satisfied with the house, but beware of being kept informed of construction progress, having to deal with unsupervised and monitored contractor employees and poor follow up on warranty work. By the way, I am not being a disgruntled buyer - I like this location and community, I am a retired U.S. Navy judge advocate, 25 years of service to this country. But all of the issues noted above could be prevented with some on site KHov management and supervision. I have advised 2 and 3 star admirals on international law and all legal matters. I know how to manage subordinates. KHov has not shown me that ability. I would be more than happy to speak with upper management about the concerns mentioned. ... More

There were several major issues that my wife an I encountered during the home buying experience. The first involved getting a mortgage, where we clearly were not treated as home buyers. It was made clear that our mortgage would be immediately sold upon closing and what was important was the fitting into the cells on a spreadsheet. We came from Canada and have a home that we are selling, but any Canadian assets were not recognized. I am a dual citizen and spent the majority of my life living and working in the US. My credit score is about as high as you can get, I have never missed a mortgage payment in my life, made a large down payment and have $1 million equity in my Canadian home and a healthy retirement account. There were several blatant discrimination actions on the part of the builders so called mortgage company; national origin, age and gender. During this nine month ordeal, I did not receive final mortgage until two days before closing. This was an extremely stressful time, that took its toll emotionally and physically. As part of our package we purchased a pool option. We have been in the home for three months and only a few days ago our pool was totally functional. On the other hand we love the house, we had outstanding service from our salesperson, design person and a major shutout to our construction manager (clearly a true asset to the company). We are disappointed with the major internal partisanship and politics within the community. As much as we love the product, getting to this point made this one of the most stressful years of my life. If I knew what we were going to have to go through to get to this point we would have made different decisions. ... More