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- K. Hovnanian's® Four Seasons
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- Eastern Shore, MD
K. Hovnanian's® Four Seasons Reviews in Eastern Shore, MD
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What Eastern Shore Homeowners Have to Say About K. Hovnanian's® Four Seasons.
Read all 131 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Eastern Shore area. Eastern Shore homeowners have rated K. Hovnanian's® Four Seasons an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian's® Four Seasons in Eastern Shore Area
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Customer Reviews
Michael
- Kathleen T.
- Verified HomeBuyer
- January 17, 2025
- CHESTER, MD
The weatherstripping on the front door began peeling off after we lived in the house for one month. Obviously this was caused by either poor workmanship or a defective product. We did not appreciate Michael’s refusal to issue a work order because he claimed we damaged it and repair was our responsibility. When workers are in the area, what kind of service is this?
K. Hovnanian's® Four Seasons responded:
Hi Kathleen, thank you for taking the time out to address your concerns. We'd like to apologize if there inconveniences during your time in your home. We'd love to address this problem or any future concerns you may have! Please feel free to reach out to us at onlinereviews@khov.com and we'll try our best to assist you. Thank you again for the feedback and we look forward to hearing from you. ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Everyone was very knowledgeable and responsive
- Guy C.
- Verified HomeBuyer
- January 11, 2025
- Chester, MD
All of our questions were answered. The service group was very helpful and the response times were great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our sales agent was excellent. Very friendly and helpful.
- Anonymous
- Verified HomeBuyer
- January 04, 2025
- Chester, MD
We love living here and the community/property is beautiful.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 4
Workers have been very helpful
- Gregory W.
- Verified HomeBuyer
- December 19, 2024
- CHESTER, MD
Make sure you check the drywall work very close there's a reason you can't use a light at walk through.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 4
Loving my new Home
- Nikita D.
- Verified HomeBuyer
- October 14, 2024
- CHESTER, MD
We had a great experience in picking out the model we wanted and its options. Our sales agent (Alyssa) was awesome. She made sure we knew everything we needed to know. Since our house wasn't a model, she made sure to show us on a regular basis the quick move-in house so we could get a great feel of what our house would look like.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
none really
- Joseph S.
- Verified HomeBuyer
- October 02, 2024
- Chester, MD
We have not yet reported any issues and have been very satisfied. However we have a couple of minor issues we need to discuss so we are hoping these will be handled quickly and efficiently.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Floor ceiling sound block is horrible
- Michael F.
- Verified HomeBuyer
- September 08, 2024
- Chester, MD
When our neighbors above us are walking around we can hear every step below. Very frustrated and we have considered moving because of the noise
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
Very professional and responsive
- Thomas C.
- Verified HomeBuyer
- September 03, 2024
- Chester, MD
This is a great place to live. The entire process was easy and transparent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
K. Hovnanian phase 3 Condo
- William H.
- Verified HomeBuyer
- August 23, 2024
- Chester, MD
The home buying process was very easy. The salesperson, Pam, was very professional, kind and was always there for us if we had any questions. I loved receiving the weekly updates which included pictures. I highly recommend the K. Hovnanian home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
RUN AWAY
- Joseph T.
- Verified HomeBuyer
- August 03, 2024
- CHESTER, MD
ALL NEW PURCHASERS LIVING IN ACTIVE CONSTRUCTION ZONE. BUILDING SPEC HOMES NEXT TO OCCUPIED HOMES BULLDOZING CONCRETE POURING ETC 6:30 AM TO 8PM NO CONTROL OVER NONENGLISHING SPEAKING SUBS WHO PLAY CANTINA MUSIC FROM BOOM BOXES HEARD BLOCKS AWAY PUNCHLIST ITEMS POORLY OR NEVER FINISHED LANDSCAPING SUBSTANDARD INTERIOR FINISHES LACKING IN MANY RESPECTS PAPERWORK FOR APPLIANCES OFTEN NOT RETAINED
K. Hovnanian's® Four Seasons responded:
Hi Joseph, we're aware that members of our team have reached out to you in regard to your concerns and we have talk to our team to ensure that we're following the construction rules. Thank you for addressing your concerns and we hope you have a great day. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Gorgeous Community
- Vivian Z.
- Verified HomeBuyer
- July 13, 2024
- CHESTER, MD
We were looking for a 55+ community in the Annapolis, Maryland area, after researching and visiting several, we couldn’t have picked a better one than Hovnanian at Four Seasons. We absolutely love it here, the single homes are luxurious and large as well as the condos. Wonderful amenities and a gorgeous large clubhouse with many activities. Beautiful views of the Chester River, we enjoy gatherings with neighbors around the fire pits with the great views of the river. Would recommend it to anyone who enjoys an active life style.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The building and buying process was significantly simpler than I had envisioned.
- James P.
- Verified HomeBuyer
- June 21, 2024
- CHESTER, MD
My sales person was always prompt and thorough in responding to my questions throughout the building process. Issues found after moving in are reported by a mere, simple email, and result in very prompt fixes. The one time I felt I needed to esalate an issue, management hopped-on and resolved the issue immediately. I am extremely impressed by the service manager.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent builder; professional, high quality, fair price!
- Lori T.
- Verified HomeBuyer
- May 29, 2024
- CHESTER, MD
I cannot say enough great things about every aspect of my purchase and move in with KHov. Dylan (sales rep) so knowledgeable, and patient with all my Qs. the project manager was great, checked in with me along the way, They took pictures and kept me apprised as the house was under construction. It is really first rate, high quality. House was delivered earlier than expected.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst home buying experience in our lives.
- Peter M.
- Verified HomeBuyer
- May 25, 2024
- CHESTER, MD
If the axiom Location, Location, Location wasn’t true, we would have walked.
K. Hovnanian's® Four Seasons responded:
Hi Peter, thank you for taking the time to leave a review. We are aware that you had a scheduled meeting with members of our team yesterday to discuss the concerns you're having. Hopefully the meeting went well, and our associates were able to address your concerns. Thank you again for the review and we hope you have a great day! ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Great sales rep who helped after the sale with non-sale issues.
- Denise J.
- Verified HomeBuyer
- May 24, 2024
- Chester, MD
Great and patient sales rep. Goos programs for home maintenance, etc. Moree transparency is needed regarding condo issues.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Sales, construction, maintemamce
- Bruce L.
- Verified HomeBuyer
- May 17, 2024
- CHESTER, MD
Been great working with Dylan, Mike and Matt through the process so far
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Worst production builder
- John T.
- Verified HomeBuyer
- May 01, 2024
- CHESTER, MD
My 9th home and an expensive one. The smallest high premium lot and one of the smallest homes. The construction manager was non-existent. I met him at the initial meeting and never saw or heard from him again until my final walkthrough....5 months! The only reason I gave him a decent review was he begged for it and Alyssa Tarsa asked me to do it. He has no empathy, no consideration, and blames any design or electrical or construction issue on someone else. He never completed a very small punch list, I did the work myself. By the way it's John S not T
K. Hovnanian's® Four Seasons responded:
Hi John, we've sent your message to local management, and we were informed that you had a conversation with one of the members of our team. We were excited to hear that you were happy with your home and the community. We also understand that you were frustrated about communication and some favors you asked for pertaining to your home that were denied. We will continue to service and warrantable items and we appreciate your feedback. Have a great day! ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 3
Fair, many construction materials are not up to par. Several design inclusions are not functional.
- Robert A.
- Verified HomeBuyer
- April 17, 2024
- Chester, MD
Fair materials and construction decisions.
K. Hovnanian's® Four Seasons responded:
Hi Robert, thank you for taking the time to share your thoughts. If you're having any issues with your home, please feel free to reach out to local management or contact us via email at onlinereviews@khov.com we'd love to help you the best way we can with the concerns you're having. Thank you again and we look forward to hearing from you. ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Good Customer Service Provided But Unlikely to Recommend KHOV to Others
- Anonymous
- Verified HomeBuyer
- April 11, 2024
- Chester, MD
For the most part, we were very satisfied with the home buying process and the responsiveness of the sales agent and construction staff. However, we were very disappointed in two issues that would make us reluctant to recommend KHOV to others-- 1) no one in sales or at settlement ever conveyed to us that the quarterly water and sewer charges were going to be equally shared by all residents of multiple building versus separately metered where we would pay for only our own water usage. That is a significant that should have been explained beforehand, especially since some of us have second ...
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to address your concerns. We do apologize if there was any miscommunication during your process and we try to be as transparent as possible with information associated with cost. We try to adjust pricing to the market conditions in real time, but we do apologize if you feel it was a disservice to everyone. We appreciate the feedback as we're always looking to learn and grow as an organization. Thank you again and we hope you have a great day! ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
The Final Countdown
- Steven B.
- Verified HomeBuyer
- March 27, 2024
- CHESTER, MD
The Company has worked very hard to deliver my house on time and certainly to have everything complete . I was able to move in several weeks early compared to the original projection at groundbreaking so that saved extra rental expenses . There have been some minor issues to correct , but Mike was readily available to review the concerns and have them corrected .None of those issues prevented me from full use of the house once I moved in .Now that I have all new appliances and new construction , I am no longer spending my spare time or weekends being Mr . Fix-It !!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kent Island Home
- David S.
- Verified HomeBuyer
- March 13, 2024
- CHESTER, MD
Our new home at Four Seasons Kent Island is nice however, it took extra effort and many issues needed to be addressed. Overall quality of the house was average but below our expectations. The process described for building the house prior to buying, was a bit different then actually experienced. We were not allowed to do a pre-drywall inspection due to errors by the builders and will always wonder what might have been missed. Obviously issues with the building process. Materials used for the house were low quality. The “blue tape” operation required a whole roll of tape to point out ...
K. Hovnanian's® Four Seasons responded:
Hi David, thank you for providing your feedback on your experience with us we're always looking for areas of improvement and will take a look at some things we may need to change in the future. Thank you again for sharing your thoughts with us it is greatly appreciated. We hope you enjoy the rest of your week. ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Home buying and acceptance
- Jose F.
- Verified HomeBuyer
- March 06, 2024
- CHESTER, MD
Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Quality of Finishes
- Anonymous
- Verified HomeBuyer
- February 27, 2024
- CHESTER, MD
The quality of the kitchen cabinets is poor. Paid for upgraded kitchen cabinets. They are not real wood. Should have had the option to upgrade the padding for the carpet. The drywall and painting could have been done better.
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to provide us with your feedback! We strive to improve day to day and love to hear way in which we can improve. Thank you again for the feedback as it has been acknowledged and will be taken into consideration in the future. Have a great day. ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
The closing process was not the greatest experience, all the documents leading up to closing was a bit much.
- Roger M.
- Verified HomeBuyer
- February 04, 2024
- CHESTER, MD
Our realtor was fantastic... Dylan! Lou was very responsive to all of our asks. Great group of individuals... I would recommend this team to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Buying Experience
- David W.
- Verified HomeBuyer
- January 30, 2024
- Chester, MD
We had a great experience buying a new condo at Four Seasons at Kent Island. We were very impressed with the sales staff. George, Pam, and Dylan were all super friendly and helpful. We have a great view of the Chester River. From the beginning we have received quick responses from everyone we have worked with here. From sales to maintenance, we appreciate the feeling of being valued. We still feel like we are on vacation.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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