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- K. Hovnanian's® Four Seasons
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- Eastern Shore, MD
K. Hovnanian's® Four Seasons Reviews in Eastern Shore, MD
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What Eastern Shore Homeowners Have to Say About K. Hovnanian's® Four Seasons.
Read all 104 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Eastern Shore area. Eastern Shore homeowners have rated K. Hovnanian's® Four Seasons an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian's® Four Seasons in Eastern Shore Area
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Customer Reviews
Overall we had a good experience
- George W.
- Verified HomeBuyer
- January 31, 2023
- Chester, MD
Overall we had a good experience
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Best New Construction experience ever
- Robert S.
- Verified HomeBuyer
- June 21, 2022
- Chester, MD
This is the 3rd new construction home my wife and I have purchased. It was undoubtedly the best experience of the three. From the sales team to the site foreman to customer service, we were always treated with respect and issues were addressed promptly. The only real criticism we have is that the quality of the cabinetry vendor does not match the quality of the rest of the house. Given how central the kitchen is to our floor plan, this was disappointing.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great Home Design
- Stanley L.
- Verified HomeBuyer
- September 04, 2021
- Chester, MD
In general the overall experience was very good. Khov kept us informed of the progress all along the way. The designs they offered were really good. The final product met our expectations. I will say that the quality of items such as window sills(particularly the edges) and painting could have been better. Additionally, it takes a long time for punch list items to get addressed. Also, for some reason the garage is not painted. For the price of the home, painting the garage should be included. The only other issue is the actual option selection process. Several options we wanted we were told ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Floor ceiling sound block is horrible
- Michael Thomas F.
- Verified HomeBuyer
- September 08, 2024
- Chester, MD
When our neighbors above us are walking around we can hear every step below. Very frustrated and we have considered moving because of the noise
Total Score 5
Quality 2
Trustworthiness 5
Value 5
Responsiveness 5
Sales, construction, maintemamce
- Bruce L.
- Verified HomeBuyer
- May 17, 2024
- CHESTER, MD
Been great working with Dylan, Mike and Matt through the process so far
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
George was our sales rep. we spent 3-5 months evaluating this site. Weighing the options elsewhere and the difference between FS Condo vs. SF Hm. George fielded all our questions. we found his input very valuable , candid , knowledgeable and truthful.
- Gary R.
- Verified HomeBuyer
- January 18, 2024
- Chester, MD
If you are considering a Condo with One Floor living and The Four Seasons location is right fore you and your loved ones, ask for GEORGE. Allow him to answer your concerns and provide you with the info need to choose wisely.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
George Sales manager Dylan maintenance manager
- Amy M.
- Verified HomeBuyer
- June 06, 2023
- Chester, MD
George was incredibly helpful during the purchasing process of my condominium. He was always available to answer questions and responded immediately to any concerns. I loved that he continued to follow up with me even after the sale of the condo. He is an asset to KHOV!! Dylan the maintenance manager responds right away to any maintenance issues. He is incredibly courteous and prompt. He is never ever annoyed when I email or have him address a problem.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
K. Hovnanian's® Four Seasons - Sales process by Dylan has been extremely professional — attentive
- Walter E.
- Verified HomeBuyer
- July 29, 2022
- Chester, MD
Sales process by Dylan has been extremely professional — attentive and transparent. Stephanie and Dylan at Homeowners Services take pride in solving issues — and they do. The opportunity for improvement is the sit down settlement. You should prepare a folder with labels separating and identifying each set of documents. We simply got a huge amount of documents that were not even stapled by category, and sorting it out by ourselves was not easy. It gives the impression you simply don’t care enough or you are saving money. Glad to talk about it.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
K. Hovnanian's® Four Seasons - M.
- Nancy H.
- Verified HomeBuyer
- July 26, 2022
- Chester, MD
M. Dylan, sales representative, went way above & beyond during & after the purchase of my condo. So grateful.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good Experience
- William W.
- Verified HomeBuyer
- December 06, 2023
- Chester, MD
For a huge company, K Hov does a great job. Sales, service, and communication were all great. The build quality was nowhere near my previous build (Ryland). I attribute that to building more houses than competent tradesmen available to build. They are very responsive to any issue, so buy the house with it's faults, and they will all be fixed, no problem.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
K. Hovnanian's® Four Seasons - Rebekka, Kevin and Dillon have been wonderful to work with.
- Dianne L.
- Verified HomeBuyer
- October 07, 2021
- Chester, MD
Rebekka, Kevin and Dillon have been wonderful to work with. Rebekka kept us updated as construction progressed. She even sent pictures almost weekly so we could be part of the process. All three have been pleasant and easy to work with. Kevin and Dillon have been responsive to any problems we have had since moving in. The only difficulty has been with the H OA . They have been hard to reach. We still have no trash cans or recycle bins and we have been here over a month. Would like to hear from someone soon
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Fast and friendly
- Mark R.
- Verified HomeBuyer
- November 22, 2023
- CHESTER, MD
After selling a house was able to buy and settle relatively quickly at 4 Seasons. Quality of new construction only fair, though upgraded appliances quite nice
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
We love our new Condo
- Brian W.
- Verified HomeBuyer
- October 10, 2022
- Chester, MD
Everything is exactly as promised.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian's® Four Seasons - quality building, responsiveness to needs , other then being
- Leslie W.
- Verified HomeBuyer
- December 07, 2021
- Chester, MD
quality building, responsiveness to needs , other then being a little delayed in delivery date overall experience terrific
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
좋은 community 입니다
- Young C.
- Verified HomeBuyer
- January 20, 2024
- Chester, MD
Appliances is too difficult using every day. Too complicated. Specially elderly people.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Very professional easy to communicate with.
- Karen B.
- Verified HomeBuyer
- June 08, 2023
- Chester, MD
All building contacts were great. Very responsive and professional.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
We are very pleased with our K-Hov condo
- Peter W.
- Verified HomeBuyer
- May 31, 2023
- Chester, MD
We are very pleased with our K-Hov condo
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Dylan (my salesperson) was great!
- Melissa M.
- Verified HomeBuyer
- April 22, 2023
- Chester, MD
Waiting for a new home to be built (in my case, a condo), is difficult. You're anxious and always wondering what the status is and if you may be delayed from closing. Dylan was exceptional in communicating a true estimated closing date, setting my expectations appropriately for the right time. Not only did he let me know when i truly should expect to close, but also, he always made himself available to me when i wanted to pop in for a visit to see the property and re-see all the models for home decorating ideas and to dream about what my finished condo would look like! Not only that, he ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Mike and Michelle
- Michael B.
- Verified HomeBuyer
- October 06, 2022
- Chester, MD
We are very pleased overall from sales to construction, settlement and responsiveness to issues. Thank you KHOV!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
A good home buying experience during challenging times
- John G.
- Verified HomeBuyer
- March 31, 2022
- Chester, MD
The members of the sales staff were very good, however there is no option to make structural changes to the models offered. The model homes are well appointed, but some of the finishes used are not available. The process for choosing finishes and purchasing our home went smoothly. Supply chain issues delayed completing everything in our home until one month after closing, but the construction manager was responsive to our needs. We were still able to take occupancy of the house the same month originally promised
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Love my new home!
- Kerri L.
- Verified HomeBuyer
- June 03, 2021
- Chester, MD
I am loving my new home! Through the building process, I had a stellar experience with the construction manager and the design center. All of the individuals (2 @ construction and 1@ design) took the time to listen to my questions, find the answers, and make sure I was satisfied with the quality and service I received. While each of those individuals earned 5 stars, I gave just 4 stars overall because of some issues with sales. Though everything was resolved, it was a bit stressful and didn't have to be that way. In addition, leadership should reconsider the current policy of supplying a ...
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Good Customer Service Provided But Unlikely to Recommend KHOV to Others
- Anonymous
- Verified HomeBuyer
- April 11, 2024
- Chester, MD
For the most part, we were very satisfied with the home buying process and the responsiveness of the sales agent and construction staff. However, we were very disappointed in two issues that would make us reluctant to recommend KHOV to others-- 1) no one in sales or at settlement ever conveyed to us that the quarterly water and sewer charges were going to be equally shared by all residents of multiple building versus separately metered where we would pay for only our own water usage. That is a significant that should have been explained beforehand, especially since some of us have second ...
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to address your concerns. We do apologize if there was any miscommunication during your process and we try to be as transparent as possible with information associated with cost. We try to adjust pricing to the market conditions in real time, but we do apologize if you feel it was a disservice to everyone. We appreciate the feedback as we're always looking to learn and grow as an organization. Thank you again and we hope you have a great day! ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Home buying and acceptance
- Jose F.
- Verified HomeBuyer
- March 06, 2024
- CHESTER, MD
Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Purchasing a home for a new future
- Andre S.
- Verified HomeBuyer
- December 28, 2023
- CHESTER, MD
My home purchasing experience with K. Hovnanian has been a remarkable journey. My wife and I searched so many residential communities in Virginia and other states, before settling in Four Seasons at Kent Island in Chester Maryland. Our newly built spec home already included many of the features we desired. Marvelous flooring, up-to-date appliances, high ceilings, and a beautiful loft style kitchen. Throughout the entire home purchasing process and there after, we have received exemplary professional and courteous service from all the different components that makeup the Four Seasons at Kent ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Good design and quality of the new house
- Xiao W.
- Verified HomeBuyer
- June 27, 2023
- Chester, MD
Comfortable and satisfying experience of house buying with sale woman and construction manager (Rebecca and Kenny)
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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