K. Hovnanian's® Four Seasons Reviews in Monmouth County, NJ

There is such a rush to get things done that the sub's have not time to make sure they do the job right the first time. My personal experience was that the ***** installers, Painters ant Cleaners were the worst of all! None of them cared that what they did wasn't quality work nor did they try to help each other. Example, a few installed pieces of trim had chunks missing or splits. The painter just painted over it (not my job to tell anyone attitude). The trim install should try using CA Glue with an accelerator so that trim pieces like crown molding might not spread; thank God for ***** caulk. The painters were sloppy, runs and roller nibs on wall, paint splatter on floors. The cleaners didn't bother to sc***** up paint splatters (again, not my job attitude). The cleaners didn't bother to clean above the cabinets which was a dust mess. Having built a few custom homes in my time, I would say that your construction managers are doing the best they can given the speed and is*****s one or two people have to deal with. That causes your company to fix the is*****s after the fact through warranty, which in my experience can cost more and have a possible negative impact on your business image. Lastly, your design team needs to better consider aspects of a home when they are designing for a 55+ community. Examples, offer more ADA compliant bathroom options, appliance height that takes into consideration short people. ... More

The sales office was very helpful on buying process. The quality of bathroom equipment and accessories can be improved. Overall speaking, I like high ceiling and open concept design. However, my backyard patio is too close to my neighbor’s patio. Builder should plant more trees in my backyard as they promised.

I'd like to give praise to Susan in the sales office, and particularly to Jacob, the Asst. Construction Mgr. Susan was a pleasure to work with. Jacob is a gem. He is everywhere on this property and always has time and suggestions to help us acclimate.

Our experience with K. Hovnanian has been amazing. From start to finish they delivered as promised. I would highly recommend their beautiful homes. Well built and delivered timely!!

House is very good

Quick since it was a cash sale .

I was having a great experience with KHOV until I saw the depth of the pool. Its 3 feet all the way around. The pool is embarrassing, not only to the homeowners but also to KHOV. It hurts their brand and casts a black mark against them as a reputable builder. I hope it was a big mistake and that they will correct the pool depth. It is hard to understand, who at KHOV, thought it would be a good idea to do a bait and switch and build a kiddy pool for homeowners over 55 years of age. Someone should be held accountable. KHOV should tell the homeowners that they will correct the problem at some point. I believe their future sale are in jeopardy. I am very disappointed because until I saw the pool, I was very happy with everything else. My review would have been five stars all around if not for the pool debacle. ... More

While product design is nice, it falls short on practical usability. Example: Office door top lock requires a human who is at least 7 feet tall.

Excellent and knowledgeable sales rep.

We had a very good experience, thank the ladies that helped us out

Sales was a no pressure experience. They fully understand this is a major decision and were their to answer questions and guide you. The process during and including closing was made easy. Everyone along the way was professional, knowledgeable and helpful. The construction quality team made sure you moved into a perfect house in every way and provided their contact information in case you needed them. They explained where utilities were, how they worked and when to service. The also responded to any queries on items we were unsure how to work very quickly and professionally. The warranty process is also very efficient. Overall, we found the quality of construction and materials used to be top notch. You can tell K. Hovnanian takes pride in what they build which makes us happy we made the right choice. ... More

Very good location. Floor plan has to be improved by the architect .Master bathroom doesn't have a spot for the towel. The towel rod was installed in the toilet area. garage door is not insulated. The paint used in the house is a lowest grade.

Love the new home. Wish there were options to make the home smart (lighting, thermostat, locks, alarm, etc...). High quality workmanship except paint quality could have been better (better quality paint material, attention to detail...drips, blemishes on the surface, especially molding and drips on the flooring). I would have rated higher in Quality if painting were more meticulous/higher degree of attention to detail. Regarding responsiveness of issues, easy to raise requests for service, not all issues have resulted in response / closure.

Susan. Adam. And phil are great they made the whole process easy

everyone was very helpful Phil n Adam respond quick to my questions n any issues Susan on standby as well

Always give late / delay in responses

had too many problems, most were taken care of. But still have more . Please have some one call me .

This is the 3rd house my husband and I have built and unfortunately it was not the best experience. K.Hov skips way too many corners and doesn't pay attention to the details.

The buying experience was very poor as our Salesperson was not knowledgeable or proactive She was just interested in the "SALE". The build was fine, but the quality check and home intro process was not handled very well A number of smaller issues which should have been identified by KHOV. Also the intro walkthrough was not as informative as expected It was rushed and mishandled

Hovnavian’s personel are excellent, but the quality and workmanship of the homes leaves a lot to be desired, especially for the cost!

Quality would be improved if more time was allowed to work more professionally.

as soon as I moved in had lot of issues some of which were resolved but others not yet. the quality of material used and the work is not par with the price I paid to purchase the house. disappointed with the crude workmanship

Follow through and execution of items promised, was disappointing. We would have hoped that K. Hovnanian would have done the right thing.

before and after closing has been complementary and satisfying very professional and efficient

Still couple of things to address.