- New homes
- K. Hovnanian's® Four Seasons
- Reviews
- Monmouth County, NJ
K. Hovnanian's® Four Seasons Reviews in Monmouth County, NJ
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What Monmouth County Homeowners Have to Say About K. Hovnanian's® Four Seasons.
Read all 43 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Monmouth County area. Monmouth County homeowners have rated K. Hovnanian's® Four Seasons an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian's® Four Seasons in Monmouth County Area
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Customer Reviews
Very positive.
- Richard B.
- Verified HomeBuyer
- December 10, 2019
- Howell, NJ
KHov is very responsive to any issues you may have and keeps you informed during the building process.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
So glad I made the move.
- Colleen W.
- Verified HomeBuyer
- October 12, 2022
- Farmingdale, NJ
So glad I made the move. It was time for a fresh start so I figured I better buy a brand new home with all the amenities. I am very happy here. The staff is very friendly and reliable.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Experience overall has been very satisfactory. To date, builder has been very attentive to warranty and punch list items. -Sal
- Salvatore E.
- Verified HomeBuyer
- October 25, 2023
- Englishtown, NJ
Overall workmanship and materials used in construction build have been very satisfactory. Khov staff and warranty personnel have been accessible and very accommodating.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our New Home
- Antoinette D.
- Verified HomeBuyer
- July 08, 2023
- Farmingdale, NJ
We love our new home! However, we have a few complaints. They are as follows: - The appliances are of cheap quality considering we paid ¾’s of a million dollars for this home. The dishwasher especially is all plastic & noisy with a decibel level of 55. The noisiest & least expensive on the market. - The dryer door is not adjustable & each time you open it you pull the dryer across the room. - We have had 3 leaks since we moved in on April 12. Two were minor; we were able to catch it before any demand occurred. The third has been a problem. They needed to drill holes in the laundry & ½ ...
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Have a good relationship with them.
- Joseph D.
- Verified HomeBuyer
- July 28, 2024
- Englishtown, NJ
had too many problems, most were taken care of. But still have more . Please have some one call me .
K. Hovnanian's® Four Seasons responded:
Hi Joseph, we hope all is well. Please feel free to reach out to us at onlinereviews@khov.com and we'll see what we can do to help!
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Solid home.
- Anonymous
- Verified HomeBuyer
- November 02, 2023
- Englishtown, NJ
A bit sloppy on the cosmetic areas. Cheap landscaping.
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to leave a review. If you're having any issues or concerns with your landscaping, please feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Late responses
- Anonymous
- Verified HomeBuyer
- August 02, 2024
- Englishtown, NJ
Always give late / delay in responses
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Faulty workmanship that has not been addressed, especially kitchen cabinets.
- Robert J.
- Verified HomeBuyer
- June 13, 2023
- Farmingdale, NJ
Need better follow up and more service employees.
K. Hovnanian's® Four Seasons responded:
Hi Robert, thank you for taking the time to leave a review! We are aware that our associates have contacted you to review any items that you believe hasn't been addressed during your stay. We will try to accommodate you the best we can! Thanks again for the review and have a great day. ...
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Mobilio review
- George M.
- Verified HomeBuyer
- June 07, 2024
- Farmingdale, NJ
The buying experience was very poor as our Salesperson was not knowledgeable or proactive She was just interested in the "SALE". The build was fine, but the quality check and home intro process was not handled very well A number of smaller issues which should have been identified by KHOV. Also the intro walkthrough was not as informative as expected It was rushed and mishandled
K. Hovnanian's® Four Seasons responded:
Hi George, thank you for taking the time to leave a review we appreciate your feedback. We do apologize if there were any issues that weren't identified during intro process. Sometimes we miss things during the process and if they're identified by the homeowner later on, we are more than happy to correct those issues. If you've identified anymore concerns that you would like handled, please feel free to reach out to local management for assistance. Thank you again for the feedback and we hope you have a great day! ...
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Search
- Francisca S.
- Verified HomeBuyer
- January 18, 2024
- Englishtown, NJ
Still couple of things to address.
K. Hovnanian's® Four Seasons responded:
Hi Francisa, thank you for the review. We'd love for you to send us a message atonlinereviews@khov.com about what service request you still have pending, and we'll see if we can do anything on our end to speed up the process. Thank you again and we hope you enjoy your weekend! ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
The K.Hov Home Building Experience
- Anonymous
- Verified HomeBuyer
- June 28, 2024
- Farmingdale, NJ
This is the 3rd house my husband and I have built and unfortunately it was not the best experience. K.Hov skips way too many corners and doesn't pay attention to the details.
K. Hovnanian's® Four Seasons responded:
Hi, we hope all is well. We've seen the feedback you left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you.
Total Score 3
Quality 1
Trustworthiness 4
Value 3
Responsiveness 4
I have issued that are unresolved that are somewhat major.
- Glenn R. S.
- Verified HomeBuyer
- November 08, 2023
- Farmingdale, NJ
Home is beautiful. major issues are windows, insulation overall, and hot water pressures in showers.
K. Hovnanian's® Four Seasons responded:
Hi Glenn, thank you for the review. We've reached out to local management and was informed that the HVAC trade was there earlier this week and repaired the bath fan and checked on the CFM adjustments previously made. Also, we are aware of your concerns of a leak and a sink hole however, we did not see any evidence of a underground leak or sinkhole. We are waiting for the trade to advise us on how they will further investigate this issue. Thank you for taking the time to address your issues and we hope you have a great week. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Neutral
- Anonymous
- Verified HomeBuyer
- November 19, 2019
- Howell, NJ
Employees were wonderful. House is made of inexpensive material, ex. Truss roof, no mechanical attic vent, will inevitably lcompromise the life of the roof. compressed plywood. Hot water on demand was a good feature.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Mediocre
- Dennis K.
- Verified HomeBuyer
- June 21, 2023
- Farmingdale, NJ
There have been over a dozen work orders filed to repair faulty/hasty installation. Some issues take on a life of their own and go on and on waiting for final results.
K. Hovnanian's® Four Seasons responded:
Hi Dennis, thank you for taking the time to leave a review. We were informed that recently our associates had an in-person meeting with you to discuss some concerns you were having. We're looking forward to resolving your concerns in a timely manner. Thank you again and have a great day! ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
3+ Months and still unresolved walk through issues
- Anonymous
- Verified HomeBuyer
- November 25, 2023
- Farmingdale, NJ
I have never been contacted after i placed a reminder ticket! I just want what i paid for and was promised multiple times.
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to give us a review. We were made aware that our service manager visited your home a few days after the submission on your review. We were informed that your line items were to be completed around last week. Please feel free to contact us at onlinereviews@khov.com or local management if you have any concerns you'd like to address. Thank you. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Disappointing
- John S.
- Verified HomeBuyer
- February 07, 2023
- Farmingdale, NJ
The sales process was poor at best. Salesman was either not knowledgeable about the product, lazy or downright deceitful. The number of “misunderstanding” were unacceptable. As to our home, it was rushed to completion to meet a fiscal year end deadline as its condition reflected it. To be fair most of the issues have been resolved and we do like our home and community. It is just a shame that the process was so painful.
K. Hovnanian's® Four Seasons responded:
Hi John, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 2
Quality 4
Trustworthiness 2
Value 4
Responsiveness 3
Navigating the Challenges
- Jeffrey A S.
- Verified HomeBuyer
- January 25, 2024
- Farmingdale, NJ
Follow through and execution of items promised, was disappointing. We would have hoped that K. Hovnanian would have done the right thing.
K. Hovnanian's® Four Seasons responded:
Hi Jeffrey, we've sent your message to local management, and we will provide an update when we receive more information. Thank you for taking the time to address your concerns and we look forward to working with you.
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
took a long time to obtain the title insurance.
- Anonymous
- Verified HomeBuyer
- March 14, 2024
- Englishtown, NJ
as soon as I moved in had lot of issues some of which were resolved but others not yet. the quality of material used and the work is not par with the price I paid to purchase the house. disappointed with the crude workmanship
K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to leave a review. We've reached out to local management and was informed that as of late January all items reported has been completed. We are aware that our HOS has been doing what they can accommodate your needs. A member of our team will be reaching out to you this to check in with you. Thank you again for sharing your thoughts and we look forward to speaking with you soon. ...
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
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