K. Hovnanian's® Four Seasons Reviews in Cleveland, OH

Everyone on the team was very helpful. Sales and Constuction manager had great communication. We have been here a couple of months looks like it will be a nice neighborhood.

I would like to start by saying me and my wife found our home the minute we walked in the price range and workmanship was of good quality though there were touch up issues were all taken care of before we moved in just unpack and start livin

Cheap builder grade paint and carpet. Shower heads need lowering. Buyer should have option of additional cabinets instead of 2 ovens. Need ladder to change battery in smoke detectors.

I have had overall a good experience with K Havanian The community is very nice and the sales representatives are also excellent. I am getting excited to see the new clubhouse when it is finished.

My sales consultant was very knowledgeable and helpful in helping me purchase my home and went above and beyond with the closing of the property.

From the beginning of meeting the sales people and questioning what this area is like and what the homes were like and what all was involved we got a lot of answers upfront. I never once felt persuaded or intimidated to buy. I love the area and I knew I wanted to be here. I bought a home that was already built, and I never had to make any decisions as to what I was buying. And I still love it. As far as quality of what is in this home, I feel it is top notch for the most part. Was there hiccups?, sure. But what house doesn’t have that. So the people that fix the hiccups were super! I have no qualms about any of that thus far. I was truly scalable about getting one of these homes at the beginning, but because I loved the area I trusted the process and I am not looking back. I can’t wait for the clubhouse to be open and meeting more fantastic neighbors. ... More

The quality in this home is shoddy at best. We have lived here for 3 months and have had three leaks! The flashing was never put on parts of the house and garage. The shower head was installed incorrectly and not caulked sufficiently which caused a leak. The guest bathroom has a leak into the basement. The plumber is coming next week. The paint is inconsistent, some areas look as if they were not painted at all! There are cracks and areas of the wall that are not typical “house settling”. There are wires under the kitchen cabinets literally hanging down and if you touch them the light goes out.The repose time is good yet this is of little condolence given the repeated times necessary for responses. There are areas that were not caulked. I would NOT recommend KHov to anyone! In fact, I would suggest they look elsewhere. Disappointing quality to say the least. You are definitely builders who put quantity over quality. ... More

When we met with sales team we felt good and a very positive process, while the house was being built we could see the work and that process was very open and consistent. Now that we are in the house we have had some issues but the team reacts quickly. My final comments are beautiful home but I would suggest to improve for future home buyers you should look at some other subcontractors, allow more quality upgrades, and have better cleaning crew when you turn house over to buyer.

Every one was absolutely great from the sales representative to the building manager. We are very happy.

Overall homebuying experience was very good. Response to minor problems with construction or materials was swift and Thorough

Bought home in September 2022 Moved in January 2023. Still trying to find out why I had to pay the whole year properly tax in 2022. I didn't own the property until September. No one has a answer. Should have been prorated.

The builder representatives doesn't honor their word. Made promises to return to address issues then stopped coming around. The quality of work done by certain contractors is very poor, i.e., the garage door installation. The company refused to admit that their work was not to standard, therefore, the issues were not corrected. The city inspectors seemed to overlook a lot of quality issues. I would not recommend this builder to anyone based on the people that represent them and the contractors that they hire.

Dominic and James were wonderful overseeing the building process and always answered any questions I had. I am disappointed in the upgraded appliances that I got. I was not told that the upgraded microwave was not 1100 watts. And for the extra money I paid it should have been. I am not happy that I have two sets of utilities in my front yard. It does not appear that any other property has this and I paid extra for my lot. I do love my house though. Never having built a home before I would have done things differently.

Khov is not interested in customer satisfaction. I had to fight to get things right and still lost even though they were safety issues.

From the day that we signed the contract in March 2022 until we got our keys in October 2022, everything went very smoothly And without a delay or hitch. We were warned by others that the post COVID time would creat delays, never happened. Stacy, our sales representative put all the paperwork together and James, our project manager did the rest! We have been in the house for 4 months and love it! We have 2 minor issues, but Josh, the Warrenty rep. Took care of them right away. I ca not say enough good things about our experience with KHovnanian Homes!

Nice people, some craftsmanship could use improvement

Disappointed with the details for price paid

Great sales decor constuction project manager

Project manger James was excellent. Very responsive and helpful at every phase. Trades such as painter and cleaning crew are less than desirable. Painter never cleaned walls or fixed dry wall prior to painting. This caused a lot of touch up and repaints to happen. Which lead to lots of paint splatter on every floor which was left for home owners to clean up. Doors and trim were never cleaned. Trim work is very sloppy - mismatched corners nail holes not filled.

I was happy with the original sales people like Stacy and the way options were explained to me at the design center. My project manager was very helpful and communicated every week. He forwarned me of potential delays and moving in was delayed 2 months. I was disappointed in that but not in the house or fixing things that needed to be done before, and after I moved in. My PM was great at answering my questions, even ones I asked more than once.

It would help new home buyers to be able to talk to some of the other people that bought a similar house and ask if they were to build again what would they do differently. Working with Nick and Stacy made this easy. They were extremely helpful and responsive The experience went without a hitch except for small supply chain issues which are out of your control

easy to work with during building process.

The lack of attention to detail and ensuring that the subcontractors did quality work leaves a terrible taste in my mouth. There were multiple delays with no explanation for most of them. I am considering selling my home and moving to put this behind me.

The picking of the designs for the home, the process was good but somethings were not explained and I assumed were included in the home, I wanted a larger patio and thought that I mentioned it but it was not done, I did not pay extra for it but would have and planned on it but I guess I never explained myself.

Overall it was a great experience. Our project manager would send us weekly E-mail’s with information about the building process for that week, and that continued throughout the build. Everyone was great. From the sales office to the design team. I am glad we went with K Hovnanian!