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K. Hovnanian's® Four Seasons

K. Hovnanian's® Four Seasons Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About K. Hovnanian's® Four Seasons.

Read all 56 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Cleveland area. Cleveland homeowners have rated K. Hovnanian's® Four Seasons an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian's® Four Seasons

has 4.3 out of 5 stars in Cleveland Area

56 Reviews in Cleveland Area

Star Rating Breakdown

5 ★ 27

4 ★ 20

3 ★ 6

2 ★ 3

1 ★ 0

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.4

Value 4

Responsiveness 4.3

K. Hovnanian's® Four Seasons in Cleveland Area

View Homes

Customer Reviews

Frustration with completing the home

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Elyria, OH

KHov more focused on new phase when 30+ home are still not completed (no grading, no lawns, no irrigation, no landscaping, and still missing items that are part of the home after 30 days). After $$ is paid, KHOV interest is noticeably much reduced. Very impersonal after moving in.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Poor Quality of Work From Contractors

  • Anonymous
  • Verified HomeBuyer
  • March 14, 2023
  • Elyria, OH

The builder representatives doesn't honor their word. Made promises to return to address issues then stopped coming around. The quality of work done by certain contractors is very poor, i.e., the garage door installation. The company refused to admit that their work was not to standard, therefore, the issues were not corrected. The city inspectors seemed to overlook a lot of quality issues. I would not recommend this builder to anyone based on the people that represent them and the contractors that they hire.

K. Hovnanian's® Four Seasons responded:
Hi, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review. khovnaniansfourseasons

Total Score 3

Quality 3

Trustworthiness 2

Value 1

Responsiveness 2

poor quality homes

  • Nancy B.
  • Verified HomeBuyer
  • January 25, 2023
  • Elyria, OH

Khov is not interested in customer satisfaction. I had to fight to get things right and still lost even though they were safety issues.

K. Hovnanian's® Four Seasons responded:
Hi Nancy, we're sorry to hear that your experience was less than stellar. We will pass along your comments to local management for further review. khovnaniansfourseasons

Total Score 3

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Not great

  • Scott S.
  • Verified HomeBuyer
  • April 18, 2023
  • Elyria, OH

Bought home in September 2022 Moved in January 2023. Still trying to find out why I had to pay the whole year properly tax in 2022. I didn't own the property until September. No one has a answer. Should have been prorated.

K. Hovnanian's® Four Seasons responded:
Hi Scott, wanted to provide you with an update that our team will be reaching out to you directly to walk through the details of your contract and address any questions you have. khovnaniansfourseasons

Total Score 2

Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Poor quality and no attention to detail

  • David W.
  • Verified HomeBuyer
  • August 30, 2022
  • Elyria, OH

The lack of attention to detail and ensuring that the subcontractors did quality work leaves a terrible taste in my mouth. There were multiple delays with no explanation for most of them. I am considering selling my home and moving to put this behind me.

K. Hovnanian's® Four Seasons responded:
Hi David - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnaniansfourseasons

Total Score 2

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Concerns During The Build

  • Mark O.
  • Verified HomeBuyer
  • June 17, 2020
  • Elyria, OH

Quality of workmanship & Materials: Focus is not on Quality of Materials or workmanship but on meeting deadlines and passing inspections. Numerous homeowners in the development had issues we have discovered during their respective builds. We had an issue with the foundation. Our concern was either minimized or discounted altogether in terms of responsiveness until we called the home office of KHovanian in desperation. The matter was addressed after that. Overall the builder focuses on getting things done at the least cost possible. The mark up on the upgrades is considerable. Our ...

K. Hovnanian's® Four Seasons responded:
Good morning Mark - thank you for providing feedback, we have sent your response to local representatives for review. Have a good day! khovnaniansfourseasons

Total Score 2

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1