K. Hovnanian's® Four Seasons Reviews

My experience was a very good

Coop is always pleasant and available to help.

I love my home in Four Seasons Lakes of Cane Bay! My salesman, Rick, did more than just sell me my home. He followed me through the entire building process from picking my lot, construction, to my closing. My floor plan is spacious and open. Rosa was great in assisting me with design choices. Jeff was responsive with warranty issues. It is a well built semi-custom home and I couldn't be happier!

It really wouldn’t have taken much for K Hov to at least MATCH the hardware in these new homes in Four Seasons. We have brushed stainless cabinet hardware, shiny chrome bathroom faucets, shiny and brushed next to each other in the bathrooms. Ugh. When noted on our issues with the home we were told “ the builder will not even address it” by the builder rep Our walls are so thin and lack insulation that we can hear the master bath toilet flush in our entryway!!!! Every finish is cheap and poorly done. Will never buy a home from this builder again.

ALL NEW PURCHASERS LIVING IN ACTIVE CONSTRUCTION ZONE. BUILDING SPEC HOMES NEXT TO OCCUPIED HOMES BULLDOZING CONCRETE POURING ETC 6:30 AM TO 8PM NO CONTROL OVER NONENGLISHING SPEAKING SUBS WHO PLAY CANTINA MUSIC FROM BOOM BOXES HEARD BLOCKS AWAY PUNCHLIST ITEMS POORLY OR NEVER FINISHED LANDSCAPING SUBSTANDARD INTERIOR FINISHES LACKING IN MANY RESPECTS PAPERWORK FOR APPLIANCES OFTEN NOT RETAINED

Always give late / delay in responses

I am very happy with the home, workmanship and purchase process. As it would be for any new home, there are a few small items to be addressed. The initial communication was good but quickly dropped off in regard to communication, timeliness and results. It leaves the impression that they just want the purchase and don’t really put much effort into the follow up after the purchase. Bad business in my opinion. Im not hard to please. I’m disappointing and would rather write a stellar review.

Our experience was fantastic. The sales team was very accommodating. The Construction supervisor was a "10", explaining everything. They stand behind their product!

had too many problems, most were taken care of. But still have more . Please have some one call me .

Great home buying experience from sales contract, financing, inspection and closing.

Cherryl the sales woman (realtor) was and still is the best at a helping us!

At the start, it was very good. But once it came time for review of the construction sheet no follow thru was done. Issue was pointed out 3 times, before, during and before last 2 home previews. Told it was addressed after the first time it was pointed out, but not with us nor was it done right. The finance team was magnificent. Currently the warranty team is slow but getting issue addressed (Thank you). Over all experience, OK. We do love the location and the care done on the facilities and common areas.

My wife and I saw the sign and decided to stop and look at the models. The sales staff was so inviting and helpful. The models were high quality and beautiful but we were not in the market for a new home. When we returned home we continued to talk about what we saw and returned to look again. Jennifer, our sales rep took time and was so helpful. Six weeks later we closed on our dream home. The entire process was effortless. Jennifer helped even before issues arose. We are so grateful for an stress-free home buying experience.

We absolutely love our new home! We’ve met som wonderful people. As with any new community I’m sure there’s room for improvement but we are happy we chose Four Seasons as our final & forever home

Good process in place to address issues which are under warranty. Jeff has been very helpful and responsive.

We were looking for a 55+ community in the Annapolis, Maryland area, after researching and visiting several, we couldn’t have picked a better one than Hovnanian at Four Seasons. We absolutely love it here, the single homes are luxurious and large as well as the condos. Wonderful amenities and a gorgeous large clubhouse with many activities. Beautiful views of the Chester River, we enjoy gatherings with neighbors around the fire pits with the great views of the river. Would recommend it to anyone who enjoys an active life style.

The project manager worked closely with us to ensure that everything was either perfect or fixes were prompt. He also identified problems that neither we nor our home inspector saw and fixed them too.

Quality of materials and workmanship do not even come close to producing the “luxury home” level result that KHOV promotes and advertises. What the builder considers “contractors grade” materials, I would expect to see more fitting in an affordable housing project. This house (like all the others on my street) were built much too fast and we were pressured to close escrow quickly before solving all the flaws during the walkthrough. Our best experience was the actual purchasing process. The sales staff was nice, however, they could have had more knowledge about the yearly climate and surrounding neighborhood environment. ... More

Beautiful development with lovely residents. Most frustrating part was getting a response with a question during the buying process and after purchase if an issues was found.

Everything was moving along nicely and any issues were dealt with quickly and to our satisfaction. THEN, we closed and paid KHov. After that we were pretty much on our own. Items that were told to us after closing; Khov will deliver a new air filter after 30 days in the house. Never happened Khov will do a 45 day walk through to address any issues. Never happened. Showed the ceiling joints were cracking in great room area, Khov will get someone to fix the joints. Never happened. Irrigation did not cover entire yard. Area was 24 feet wide, Khov installed 15 foot fan head. That left 9 feet of yard with out water. Sod died. Nobody would install the proper heads.Khov did not send an irrigation guy to correct. ( our neighbors on both sides have rotator heads covering the wider yards, our yard had a fan head. Khov would not fix it, an employee recognized it was wrong and worked hard to help. Washer and dryer are not side by side, there is a huge gap between them. Hookups in the wall were installed too far apart. Again. We were told that it would be checked out to see what can be done. Never happened. Seems to me that Khov did about anything to close our house and get paid. Once they received the money, we were not that important anymore, Always about the money, do whatever to get the money, once you get it, no urgency or concern. ... More

The #Warranty team is top-notch anytime I have a problem I fill out a request and they are back at me within 24 to 48 hours and the problem is fixed within 2 to 3 days the building manager Mike is also top-notch five stars for always helping me out and stopping by even when the project is done and asking if I need anything

Great staff that provide personalized service

This is the 3rd house my husband and I have built and unfortunately it was not the best experience. K.Hov skips way too many corners and doesn't pay attention to the details.

Forrest is the go to person for things on my house that are not working. He is quick to respond, listens carefully to what is wrong and schedules. Workman needed in a timely manner. I have a whole year to make sure everything is working, which takes a lot of stress out of the homebuying. this attention to customer satisfaction. By K Hov Is impressive.

My sales person was always prompt and thorough in responding to my questions throughout the building process. Issues found after moving in are reported by a mere, simple email, and result in very prompt fixes. The one time I felt I needed to esalate an issue, management hopped-on and resolved the issue immediately. I am extremely impressed by the service manager.