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K. Hovnanian's® Four Seasons Reviews

What Homeowners Have to Say About K. Hovnanian's® Four Seasons.

K. Hovnanian's® Four Seasons has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian's® Four Seasons 928 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian's® Four Seasons

has 4 out of 5 stars overall

928 Reviews

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Customer Reviews

Hilightsb

  • Frank O.
  • Verified HomeBuyer
  • May 29, 2024
  • Bluffton, SC

For a national builder they would rank high compared to other builders that we have had experience with. A few things that this location should have is a hot tub especially since it is a 55 and older community.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great as usual!

  • Adam C.
  • Verified HomeBuyer
  • May 29, 2024
  • Kissimmee, FL

3rd Khov home, awesome as always!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst home buying experience in our lives.

  • Peter M.
  • Verified HomeBuyer
  • May 25, 2024
  • CHESTER, MD

If the axiom Location, Location, Location wasn’t true, we would have walked.

K. Hovnanian's® Four Seasons responded:
Hi Peter, thank you for taking the time to leave a review. We are aware that you had a scheduled meeting with members of our team yesterday to discuss the concerns you're having. Hopefully the meeting went well, and our associates were able to address your concerns. Thank you again for the review and we hope you have a great day! ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great sales rep who helped after the sale with non-sale issues.

  • Denise J.
  • Verified HomeBuyer
  • May 24, 2024
  • Chester, MD

Great and patient sales rep. Goos programs for home maintenance, etc. Moree transparency is needed regarding condo issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Dave was a great builder. Living out of state during the build he kept me updated weekly and included pictures.

  • Linda M.
  • Verified HomeBuyer
  • May 24, 2024
  • Summerville, SC

Everyone that I encountered during the build was very helpful. The quality of the homes is beautiful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Overall

  • John Z.
  • Verified HomeBuyer
  • May 23, 2024
  • Bluffton, SC

The support personnel are stellar. The company cut corners for profit. When you pay for upgrades, make sure they are. For example, quartz instead of granite. $2 plants in front of the house is landscaping? For the price paid, a refrigerator wasn’t included, neither a washer or dryer. Not even a credit. The first thing you see entering the house is the seams in the vinyl siding. This house was almost $600K, not $300K…have I made my point.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Fantastic Experience. Beautiful Home.

  • Herbert R.
  • Verified HomeBuyer
  • May 21, 2024
  • Summerville, SC

Our experience with K. Hovnanian at Four Seasons was marvelous. Mike our salesperson to Rose in the design center were so professional. Tim the site supervisor / builder delivered the most beautiful home. Buying this home made our dreams come true.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales, construction, maintemamce

  • Bruce L.
  • Verified HomeBuyer
  • May 17, 2024
  • CHESTER, MD

Been great working with Dylan, Mike and Matt through the process so far

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

New Home Purchase

  • James D.
  • Verified HomeBuyer
  • May 17, 2024
  • MAGNOLIA, DE

Everything was very smooth and easy. Home was clean and in excellent shape. Any questions we had were answered thoroughly and quickly. Could not have had a better experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just ok

  • Mary C.
  • Verified HomeBuyer
  • May 15, 2024
  • Englishtown, NJ

Hovnavian’s personel are excellent, but the quality and workmanship of the homes leaves a lot to be desired, especially for the cost!

K. Hovnanian's® Four Seasons responded:
Hi Mary, thank you for taking the time to leave a review. We have reached out to local management about your review, and we were made aware that you had one service item open for a window and there has been a considerable amount of lead time, but they've been keeping you updated on the process. A member of our team should have reached out to you to see if there were any other concerns you may have had. We appreciate your positive words about our service and your move in experience that you expressed here and on a recent survey. Thank you again for the review and we hope you have a great day! ...

Total Score 5


Quality 2

Trustworthiness 1

Responsiveness 4

Overall, good

  • Thomas B.
  • Verified HomeBuyer
  • May 06, 2024
  • Buckeye, AZ

We love the home overall. Not crazy about the interior paint. It's hard to clean. We wish some of the cosmetic issues with paint, stucco etc could be addressed prior to the 10 month mark. Diana was great as we purchased the home. Mike and Brett have been terrific in addressing issues and tying up loose ends especially 30-45 days after we moved in. I would rate their responsiveness and dependability as a 5 and Anthony's as a 1. That's how I get to an overall rating of "3" above. The house is well constructed and the neighborhood is beautiful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nice Community, Nice Homes, TERRIBLE CUSTOMER SERVICE

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Indio, CA

KHov does not stand by its product, homes. Their service orientation is zero and is more aligned with avoiding work. They are incompetent, lazy and in some instances outright lacking in truthfulness. They cannot be trusted and have no interest in the customer let alone doing what is right. Brian is especially bad and passes you to others with no sincerity. Really lazy and incompetent.

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to leave a review we appreciate the feedback. We are aware that a member of our team has reached out to you and are working through the concerns that were mentioned. We do apologize if there was any miscommunication during your process as we try to be as transparent as possible throughout the homeowner's journey. Thank you again for the review and we hope you have a great week. ...

Total Score 3


Quality 4

Trustworthiness 1

Responsiveness 1

Mothership

  • Kelly C.
  • Verified HomeBuyer
  • May 01, 2024
  • Kissimmee, FL

Great neighborhood, friendly neighbors. Great facilities, too. Got one of the last new homes in the neighborhood at a great price. House did not come with gutters, strange for a community in Florida where it rains regularly. Only downside was the lawns were not being kept up well by the builder/HOA. Not sure if lawn was diseased or not getting enough water. Overall experience was good. Despite minor flaws listed, it was at a price that was too good to pass up!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Terry our building manager was great

  • Barbara D.
  • Verified HomeBuyer
  • May 01, 2024
  • Parkland, FL

We had many questions and terry always answered and fixed very quickly. We love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst production builder

  • John T.
  • Verified HomeBuyer
  • May 01, 2024
  • CHESTER, MD

My 9th home and an expensive one. The smallest high premium lot and one of the smallest homes. The construction manager was non-existent. I met him at the initial meeting and never saw or heard from him again until my final walkthrough....5 months! The only reason I gave him a decent review was he begged for it and Alyssa Tarsa asked me to do it. He has no empathy, no consideration, and blames any design or electrical or construction issue on someone else. He never completed a very small punch list, I did the work myself. By the way it's John S not T

K. Hovnanian's® Four Seasons responded:
Hi John, we've sent your message to local management, and we were informed that you had a conversation with one of the members of our team. We were excited to hear that you were happy with your home and the community. We also understand that you were frustrated about communication and some favors you asked for pertaining to your home that were denied. We will continue to service and warrantable items and we appreciate your feedback. Have a great day! ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Sporadic

  • Anthony K.
  • Verified HomeBuyer
  • April 25, 2024
  • Summerville, SC

The Home prices were variable, up and they go down however, if the home isn’t sold within a matter of weeks, the prices go down to those buyers who can now get lower great price for the same home you would have paid additional $20K. It’s now $20K less affordability. Good home structure Quality

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Sales person the best

  • Julio I.
  • Verified HomeBuyer
  • April 23, 2024
  • Dixon, CA

Great experience with sale agent Jennifer the best. The loan person in Florida no very good. The solar company contracted is very bad with their customers service.

K. Hovnanian's® Four Seasons responded:
Hi Julio, thank you for the compliment about Jennifer! We're happy to hear that she was able to provide you with a good experience. We do apologize if things got a bit frustrating for you concerning the loan officer and the solar service. We appreciate the feedback and we hope you have a great day! ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Hose completed early

  • Trustee, C.
  • Verified HomeBuyer
  • April 18, 2024
  • Bluffton, SC

Nothing nor to add for review

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Fair, many construction materials are not up to par. Several design inclusions are not functional.

  • Robert A.
  • Verified HomeBuyer
  • April 17, 2024
  • Chester, MD

Fair materials and construction decisions.

K. Hovnanian's® Four Seasons responded:
Hi Robert, thank you for taking the time to share your thoughts. If you're having any issues with your home, please feel free to reach out to local management or contact us via email at onlinereviews@khov.com we'd love to help you the best way we can with the concerns you're having. Thank you again and we look forward to hearing from you. ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Worst experience ever

  • James C.
  • Verified HomeBuyer
  • April 17, 2024
  • Bluffton, SC

Deceptive sales practices, poor build quality, both in materials and labor, items that are excluded from the upgraded packages purchased, but not disclosed, promised times committed to and missed by warranty department, no follow up from anyone at KHOV. This is our 4th home build, and the absolute worst.

K. Hovnanian's® Four Seasons responded:
Hi James, we've sent your message to local management to make them aware of your concerns and they will be looking more into the situation to see what they can do to help better your experience. We apologize if there has been any inconveniences so far and we look forward to correcting anything that needs to be corrected. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good Customer Service Provided But Unlikely to Recommend KHOV to Others

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2024
  • Chester, MD

For the most part, we were very satisfied with the home buying process and the responsiveness of the sales agent and construction staff. However, we were very disappointed in two issues that would make us reluctant to recommend KHOV to others-- 1) no one in sales or at settlement ever conveyed to us that the quarterly water and sewer charges were going to be equally shared by all residents of multiple building versus separately metered where we would pay for only our own water usage. That is a significant that should have been explained beforehand, especially since some of us have second ...

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to address your concerns. We do apologize if there was any miscommunication during your process and we try to be as transparent as possible with information associated with cost. We try to adjust pricing to the market conditions in real time, but we do apologize if you feel it was a disservice to everyone. We appreciate the feedback as we're always looking to learn and grow as an organization. Thank you again and we hope you have a great day! ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Scott

  • Scott C.
  • Verified HomeBuyer
  • April 10, 2024
  • Buckeye, AZ

A number of small defects, which were handled promptly after bringing them to the attention of KHOV

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Survey

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Farmingdale, NJ

Quality would be improved if more time was allowed to work more professionally.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Ed

  • Eddie R.
  • Verified HomeBuyer
  • March 30, 2024
  • Indio, CA

Good experience so far. We had issues related to the walk through and noted some things we wanted fixed. No follow up from the rep that was supposed to help us.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

MM

  • Meina M.
  • Verified HomeBuyer
  • March 28, 2024
  • Summerville, SC

Check the options prices before you buy. Sometimes it is worthwhile to get the basic and upgrade the house or remodel yourself. Weight the options!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3