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K. Hovnanian's® Four Seasons Reviews

What Homeowners Have to Say About K. Hovnanian's® Four Seasons.

K. Hovnanian's® Four Seasons has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian's® Four Seasons 914 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian's® Four Seasons

has 4 out of 5 stars overall

914 Reviews

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Customer Reviews

Home buying and acceptance

  • Jose F.
  • Verified HomeBuyer
  • March 06, 2024
  • CHESTER, MD

Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good Experience and connection with builder

  • Frank S.
  • Verified HomeBuyer
  • February 29, 2024
  • LEWES, DE

Nothing is perfect but my experience with the builder during the process of building my home was a good one. If there was a problem that needed to be corrected they were there to help make it right. Both Rich and Konner the building supervisors would help in making sure everything was finished on time and if a problem was identified during inspection,it would be fixed. I have to say very happy so far with my selection.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would definitely recommend friends and family to buy here!

  • Tri H.
  • Verified HomeBuyer
  • February 28, 2024
  • Kissimmee, FL

Quick turnaround time. Closed within the promised timeframe. Overall, it is a smooth buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder did not seem to care about the customer. We would not recommend KHOV to our friends.

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2024
  • LEWES, DE

Buying a new home with KHOV was extremely stressful.

K. Hovnanian's® Four Seasons responded:
Hi, we've sent your message to local management and will provide an update when more information is received. In the meantime, if you're having issues that you would like to address feel free to reach out to us at onlinereviews@khov.com. We look forward to hearing from you soon! ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Quality of Finishes

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2024
  • CHESTER, MD

The quality of the kitchen cabinets is poor. Paid for upgraded kitchen cabinets. They are not real wood. Should have had the option to upgrade the padding for the carpet. The drywall and painting could have been done better.

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to provide us with your feedback! We strive to improve day to day and love to hear way in which we can improve. Thank you again for the feedback as it has been acknowledged and will be taken into consideration in the future. Have a great day. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

GREAT EXPERIENCE

  • Richard S.
  • Verified HomeBuyer
  • February 27, 2024
  • Indio, CA

Buying our new home in Four Seasons at Terra Lago couldn’t have been a better experience. Everyone we dealt with from Barbara (our salesperson), Ross (loan officer) and Froy (takes care of any home issues) have been wonderful and professional. We love our new community and look forward to many happy years ahead.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

closing and walk through went well

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Parkland, FL

OK with punch list items

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Buyer beware if you use their financing

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Middletown, DE

Trustworthiness 1 star is for their finace company only! Without our abuse we received for financing the overall experience would be 5 stars. Huge mistake choosing Hovnanian American Mortgage to save 35,000 in building costs. Quoted 10 year mortgage at 5.6% and weeks before closing got call saying that’s expired and the best we can do is 20 years at 8,25 820+ credit score and 70% down. Then they delayed our closing to the day before Thanksgiving because we opened a Costco card and put down 1500 extra interest that we earned while waiting for closing. Had to cancel family plans for ...

K. Hovnanian's® Four Seasons responded:
Hi, thank you for sharing your thoughts with us we really appreciate the feedback. We understand when you started in May the interest rates were 5.49% and you chose to opt’d to wait to lock 30 days before closing with hopes of better market conditions. Unfortunately, market condition continued to rise which affected your rate. We do apologize if there was inconvenience during the process and we hope you continue to enjoy your home. Thank you again and have a great week. ...

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 5

So Happy we Purchased at Four Seasons Terra Lago

  • Paul G.
  • Verified HomeBuyer
  • February 20, 2024
  • Indio, CA

We have had an amazing experience during the process. Wendy, Eric, Froy & Andrew have been very easy to deal with, responsive, timely and very attentive to all of our questions, needs and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience was exceptional and love my new home!!

  • Sallye C.
  • Verified HomeBuyer
  • February 14, 2024
  • Indio, CA

The sales agents were outstanding and the service representatives were curious and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty response was abysmal!

  • Phyllis I.
  • Verified HomeBuyer
  • February 09, 2024
  • Summerville, SC

The area between our house and our neighbor's house was a swamp. We found out later this had been an issue long before we closed on the house. When we contacted the warranty people, we were told by Jeff O. that our warranty for flooded turf was not under warranty. We tracked down our builder Dave P. and he managed to help resolve the issue. We had issues with Jeff O, the entire time on other issues as well. Finally, we just flagged down Dave P. and despite how busy he was, he managed to resolve any other issues within a couple minutes. The two stars reflects Jeff O. I would give Dave P Five ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Broker/ Legal huge negative impact on our experience

  • Stefan K.
  • Verified HomeBuyer
  • February 08, 2024
  • Bluffton, SC

Great community! Beautiful home. Sales and follow up on small builders issues outstanding. DO NOT use their mortgage broker or their recommended legal attorneys. Unless you want your confidential information shared— Very Unprofessional!!! And cost you thousands of dollars in taxes! Even though both the mortgage broker and attorney practice in S.C. Does Not mean they understand the requirements or law! Costing the buyer unnecessarily thousands of dollars.

K. Hovnanian's® Four Seasons responded:
Hi Stefan, thank you for taking the time to address your concerns we've sent your message to local management and have been made aware that during the assessment you were not able to provide at the time necessary documents needed so your home was assessed as an investment property and the taxes saw an increase. Once the documents are received the assessor can the necessary changes. in regard to sharing information our team had sent over a picture of how to download documents there wasn't any account access information or numbers to the account and we addressed this immediately. We do apologize if there were any inconveniences, and we look forward to working with you. Have a great weekend! ...

Total Score 2


Quality 5

Trustworthiness 3

Responsiveness 1

easy to work with

  • Suzanne F.
  • Verified HomeBuyer
  • February 07, 2024
  • Buckeye, AZ

Diana and Bret keep a tight schedule and our home finished 2 months ahead of the original estimate. Anthony jas picked up on the warranty issues and is quick, attentive to detail, and manages the contractors almost effortlessly.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Quality of work leaves much to be desired.

  • Richard P.
  • Verified HomeBuyer
  • February 06, 2024
  • Bluffton, SC

Not a lot of clarification during sales process. Final inspection much too quick with many questions and concerns left unanswered.

K. Hovnanian's® Four Seasons responded:
Hi Richard, we'd love to connect with you on the concerns you're having please feel free to reach out to us at onlinereviews@khov.com and let us see what we can do to further assist you with any questions or concerns you may have. Thank you for taking the time to address your concerns and we hope you have a great day! ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Home buying experience in Victoty at Verado

  • Frankie M.
  • Verified HomeBuyer
  • February 06, 2024
  • Buckeye, AZ

Everyone was available and responsive throughout my new home purchase experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The closing process was not the greatest experience, all the documents leading up to closing was a bit much.

  • Roger M.
  • Verified HomeBuyer
  • February 04, 2024
  • CHESTER, MD

Our realtor was fantastic... Dylan! Lou was very responsive to all of our asks. Great group of individuals... I would recommend this team to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Sales staff absolutely wonderful.

  • Robert J.
  • Verified HomeBuyer
  • February 03, 2024
  • Summerville, SC

Design is very good. Location is good if not a little remote, Cannot say enough good words about the sales staff, Mike & Adam, especially Mike. Homes are built quickly using specialized subcontractors, that do ONLY their thing, and will overlook any previous contractors shortcomings, Otherwise, if You stay on top of things, its great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

I never met the builder or anyone else at Four Seasons. We bought a house that was already purchased by another couple and they backed out of the deal.

  • M. P.
  • Verified HomeBuyer
  • January 30, 2024
  • Parkland, FL

I bought a house that was already purchased by another buyer and they backed out and we took over the house 3 months before we moved in. All of the extras were already picked and we could not make any changes. I wish we had bought the house first hand and picked out all of the extras we wanted. We like the house and love the community.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Scott and Paul were great to work with

  • Joseph S.
  • Verified HomeBuyer
  • January 30, 2024
  • Kissimmee, FL

Scott in sales work with us all though the buying process and Paul sent us updates every week during constructions as we were in NJ

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love K. Hov!

  • Barbara C.
  • Verified HomeBuyer
  • January 30, 2024
  • Buckeye, AZ

I’ve never had a better experience with a home builder. Having built before I was ready for timelines to change and for problems to take time to be resolved, but Kelly Nelson and Mike Dugan proved me wrong at every turn. They communicated every step of the way and followed through with any concerns. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Buying Experience

  • David W.
  • Verified HomeBuyer
  • January 30, 2024
  • Chester, MD

We had a great experience buying a new condo at Four Seasons at Kent Island. We were very impressed with the sales staff. George, Pam, and Dylan were all super friendly and helpful. We have a great view of the Chester River. From the beginning we have received quick responses from everyone we have worked with here. From sales to maintenance, we appreciate the feeling of being valued. We still feel like we are on vacation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Navigating the Challenges

  • Jeffrey S.
  • Verified HomeBuyer
  • January 25, 2024
  • Farmingdale, NJ

Follow through and execution of items promised, was disappointing. We would have hoped that K. Hovnanian would have done the right thing.

K. Hovnanian's® Four Seasons responded:
Hi Jeffrey, we've sent your message to local management, and we will provide an update when we receive more information. Thank you for taking the time to address your concerns and we look forward to working with you. khovnaniansfourseasons

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Kelly House

  • Kathryn S.
  • Verified HomeBuyer
  • January 25, 2024
  • CHESTER, MD

Sales rep and project manager were great - communicated every step of the construction and kept us informed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

David R

  • David R.
  • Verified HomeBuyer
  • January 25, 2024
  • Farmingdale, NJ

before and after closing has been complementary and satisfying very professional and efficient

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Nice neighborhood

  • Leonardo T.
  • Verified HomeBuyer
  • January 24, 2024
  • Parkland, FL

The house has great finishing. Neighborhood is a pleasant place for living. HOA eventually will be better. Overall good place to be.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5