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K. Hovnanian's® Four Seasons Reviews

What Homeowners Have to Say About K. Hovnanian's® Four Seasons.

K. Hovnanian's® Four Seasons has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian's® Four Seasons 939 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian's® Four Seasons

has 4 out of 5 stars overall

939 Reviews

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Customer Reviews

Worst production builder

  • John T.
  • Verified HomeBuyer
  • May 01, 2024
  • CHESTER, MD

My 9th home and an expensive one. The smallest high premium lot and one of the smallest homes. The construction manager was non-existent. I met him at the initial meeting and never saw or heard from him again until my final walkthrough....5 months! The only reason I gave him a decent review was he begged for it and Alyssa Tarsa asked me to do it. He has no empathy, no consideration, and blames any design or electrical or construction issue on someone else. He never completed a very small punch list, I did the work myself. By the way it's John S not T

K. Hovnanian's® Four Seasons responded:
Hi John, we've sent your message to local management, and we were informed that you had a conversation with one of the members of our team. We were excited to hear that you were happy with your home and the community. We also understand that you were frustrated about communication and some favors you asked for pertaining to your home that were denied. We will continue to service and warrantable items and we appreciate your feedback. Have a great day! ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Sporadic

  • Anthony K.
  • Verified HomeBuyer
  • April 25, 2024
  • Summerville, SC

The Home prices were variable, up and they go down however, if the home isn’t sold within a matter of weeks, the prices go down to those buyers who can now get lower great price for the same home you would have paid additional $20K. It’s now $20K less affordability. Good home structure Quality

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Sales person the best

  • Julio I.
  • Verified HomeBuyer
  • April 23, 2024
  • Dixon, CA

Great experience with sale agent Jennifer the best. The loan person in Florida no very good. The solar company contracted is very bad with their customers service.

K. Hovnanian's® Four Seasons responded:
Hi Julio, thank you for the compliment about Jennifer! We're happy to hear that she was able to provide you with a good experience. We do apologize if things got a bit frustrating for you concerning the loan officer and the solar service. We appreciate the feedback and we hope you have a great day! ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Hose completed early

  • Trustee, C.
  • Verified HomeBuyer
  • April 18, 2024
  • Bluffton, SC

Nothing nor to add for review

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Fair, many construction materials are not up to par. Several design inclusions are not functional.

  • Robert A.
  • Verified HomeBuyer
  • April 17, 2024
  • Chester, MD

Fair materials and construction decisions.

K. Hovnanian's® Four Seasons responded:
Hi Robert, thank you for taking the time to share your thoughts. If you're having any issues with your home, please feel free to reach out to local management or contact us via email at onlinereviews@khov.com we'd love to help you the best way we can with the concerns you're having. Thank you again and we look forward to hearing from you. ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Worst experience ever

  • James C.
  • Verified HomeBuyer
  • April 17, 2024
  • Bluffton, SC

Deceptive sales practices, poor build quality, both in materials and labor, items that are excluded from the upgraded packages purchased, but not disclosed, promised times committed to and missed by warranty department, no follow up from anyone at KHOV. This is our 4th home build, and the absolute worst.

K. Hovnanian's® Four Seasons responded:
Hi James, we've sent your message to local management to make them aware of your concerns and they will be looking more into the situation to see what they can do to help better your experience. We apologize if there has been any inconveniences so far and we look forward to correcting anything that needs to be corrected. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good Customer Service Provided But Unlikely to Recommend KHOV to Others

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2024
  • Chester, MD

For the most part, we were very satisfied with the home buying process and the responsiveness of the sales agent and construction staff. However, we were very disappointed in two issues that would make us reluctant to recommend KHOV to others-- 1) no one in sales or at settlement ever conveyed to us that the quarterly water and sewer charges were going to be equally shared by all residents of multiple building versus separately metered where we would pay for only our own water usage. That is a significant that should have been explained beforehand, especially since some of us have second ...

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to address your concerns. We do apologize if there was any miscommunication during your process and we try to be as transparent as possible with information associated with cost. We try to adjust pricing to the market conditions in real time, but we do apologize if you feel it was a disservice to everyone. We appreciate the feedback as we're always looking to learn and grow as an organization. Thank you again and we hope you have a great day! ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Scott

  • Scott C.
  • Verified HomeBuyer
  • April 10, 2024
  • Buckeye, AZ

A number of small defects, which were handled promptly after bringing them to the attention of KHOV

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Survey

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Farmingdale, NJ

Quality would be improved if more time was allowed to work more professionally.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Ed

  • Eddie R.
  • Verified HomeBuyer
  • March 30, 2024
  • Indio, CA

Good experience so far. We had issues related to the walk through and noted some things we wanted fixed. No follow up from the rep that was supposed to help us.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

MM

  • Meina M.
  • Verified HomeBuyer
  • March 28, 2024
  • Summerville, SC

Check the options prices before you buy. Sometimes it is worthwhile to get the basic and upgrade the house or remodel yourself. Weight the options!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

The Final Countdown

  • Steven B.
  • Verified HomeBuyer
  • March 27, 2024
  • CHESTER, MD

The Company has worked very hard to deliver my house on time and certainly to have everything complete . I was able to move in several weeks early compared to the original projection at groundbreaking so that saved extra rental expenses . There have been some minor issues to correct , but Mike was readily available to review the concerns and have them corrected .None of those issues prevented me from full use of the house once I moved in .Now that I have all new appliances and new construction , I am no longer spending my spare time or weekends being Mr . Fix-It !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home building experience.

  • David M.
  • Verified HomeBuyer
  • March 26, 2024
  • Middletown, DE

We moved in to our new home in December. Barbara and Coop were great to work with. They had answers for most of my many questions and the ones they didn't have answers to they researched and got back to me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very responsive and eager to deliver

  • Konstantin K.
  • Verified HomeBuyer
  • March 22, 2024
  • Parkland, FL

Really like this builder. Knowledge staff and great service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Best Homebuying Experience!

  • Anthony D.
  • Verified HomeBuyer
  • March 21, 2024
  • Indio, CA

From Barbara as the salesperson, to John as the superintendent, to Froy in Homeowner Services, everyone has been accommodating, friendly and attentive. Overall the best home buying experience we’ve ever had. Oh and did I mention the home is beautiful? :)

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Economical home

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Indio, CA

Purchasing the home was a straightforward process. The homes floor plan is well designed but has some shortcomings in terms of quality. The Builder charges ridiculous prices for flooring and upgrades. The standard components used in the home are minimum “builders grade“ quality. For example, for all plumbing fixtures, cheap rubber hoses are used instead of metal mesh on all plumbing fixtures. This means years down the road these hoses could easily burst flooding the home and all of them need to be changed at the owners expense. The lots are unfinished, which is extremely costly. The builder ...

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 4

took a long time to obtain the title insurance.

  • Anonymous
  • Verified HomeBuyer
  • March 14, 2024
  • Englishtown, NJ

as soon as I moved in had lot of issues some of which were resolved but others not yet. the quality of material used and the work is not par with the price I paid to purchase the house. disappointed with the crude workmanship

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time out to leave a review. We've reached out to local management and was informed that as of late January all items reported has been completed. We are aware that our HOS has been doing what they can accommodate your needs. A member of our team will be reaching out to you this to check in with you. Thank you again for sharing your thoughts and we look forward to speaking with you soon. ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Kent Island Home

  • David S.
  • Verified HomeBuyer
  • March 13, 2024
  • CHESTER, MD

Our new home at Four Seasons Kent Island is nice however, it took extra effort and many issues needed to be addressed. Overall quality of the house was average but below our expectations. The process described for building the house prior to buying, was a bit different then actually experienced. We were not allowed to do a pre-drywall inspection due to errors by the builders and will always wonder what might have been missed. Obviously issues with the building process. Materials used for the house were low quality. The “blue tape” operation required a whole roll of tape to point out ...

K. Hovnanian's® Four Seasons responded:
Hi David, thank you for providing your feedback on your experience with us we're always looking for areas of improvement and will take a look at some things we may need to change in the future. Thank you again for sharing your thoughts with us it is greatly appreciated. We hope you enjoy the rest of your week. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Home buying and acceptance

  • Jose F.
  • Verified HomeBuyer
  • March 06, 2024
  • CHESTER, MD

Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good Experience and connection with builder

  • Frank S.
  • Verified HomeBuyer
  • February 29, 2024
  • LEWES, DE

Nothing is perfect but my experience with the builder during the process of building my home was a good one. If there was a problem that needed to be corrected they were there to help make it right. Both Rich and Konner the building supervisors would help in making sure everything was finished on time and if a problem was identified during inspection,it would be fixed. I have to say very happy so far with my selection.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would definitely recommend friends and family to buy here!

  • Tri H.
  • Verified HomeBuyer
  • February 28, 2024
  • Kissimmee, FL

Quick turnaround time. Closed within the promised timeframe. Overall, it is a smooth buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder did not seem to care about the customer. We would not recommend KHOV to our friends.

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2024
  • LEWES, DE

Buying a new home with KHOV was extremely stressful.

K. Hovnanian's® Four Seasons responded:
Hi, we've sent your message to local management and will provide an update when more information is received. In the meantime, if you're having issues that you would like to address feel free to reach out to us at onlinereviews@khov.com. We look forward to hearing from you soon! ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Quality of Finishes

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2024
  • CHESTER, MD

The quality of the kitchen cabinets is poor. Paid for upgraded kitchen cabinets. They are not real wood. Should have had the option to upgrade the padding for the carpet. The drywall and painting could have been done better.

K. Hovnanian's® Four Seasons responded:
Hi, thank you for taking the time to provide us with your feedback! We strive to improve day to day and love to hear way in which we can improve. Thank you again for the feedback as it has been acknowledged and will be taken into consideration in the future. Have a great day. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

GREAT EXPERIENCE

  • Richard S.
  • Verified HomeBuyer
  • February 27, 2024
  • Indio, CA

Buying our new home in Four Seasons at Terra Lago couldn’t have been a better experience. Everyone we dealt with from Barbara (our salesperson), Ross (loan officer) and Froy (takes care of any home issues) have been wonderful and professional. We love our new community and look forward to many happy years ahead.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

closing and walk through went well

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2024
  • Parkland, FL

OK with punch list items

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4