K. Hovnanian's® Four Seasons Reviews

Scott in sales work with us all though the buying process and Paul sent us updates every week during constructions as we were in NJ

I’ve never had a better experience with a home builder. Having built before I was ready for timelines to change and for problems to take time to be resolved, but Kelly Nelson and Mike Dugan proved me wrong at every turn. They communicated every step of the way and followed through with any concerns. We love our new home!

We had a great experience buying a new condo at Four Seasons at Kent Island. We were very impressed with the sales staff. George, Pam, and Dylan were all super friendly and helpful. We have a great view of the Chester River. From the beginning we have received quick responses from everyone we have worked with here. From sales to maintenance, we appreciate the feeling of being valued. We still feel like we are on vacation.

Follow through and execution of items promised, was disappointing. We would have hoped that K. Hovnanian would have done the right thing.

Sales rep and project manager were great - communicated every step of the construction and kept us informed.

before and after closing has been complementary and satisfying very professional and efficient

The house has great finishing. Neighborhood is a pleasant place for living. HOA eventually will be better. Overall good place to be.

Appliances is too difficult using every day. Too complicated. Specially elderly people.

We feel very comfortable with the realtor experience with Pam she was great!!! So far the builder has responded to all issues except one. There is a water leak on the first floor in building 19 that comes close to the unit on the first floor. The builder stated it was a simple fix. Second hard rain it happened again with no response from the builder. This can be a serious problem if water continues the building. Trash pickup has been a issue no shows on pickup days.

Still couple of things to address.

If you are considering a Condo with One Floor living and The Four Seasons location is right fore you and your loved ones, ask for GEORGE. Allow him to answer your concerns and provide you with the info need to choose wisely.

They are OK. The best thing about this development is that it is on the water. Also, the Chester House is beautiful and has pools, game room, indoor and outdoor sitting with views of the Bay.

Once you move in the common response to an issue seems to be "you should have said something before you moved in". Not sure how you are supposed to know about poor landscaping resulting in standing water until you are in the home.

When the house was being built, we were not contacted at the different mill stones. We did not meet the builder until final inspection.

Buying experience was quite easy because we used KHOV recommended companies and we didn't have to go find closing and insurance companies on our own.

I was hoping by now items would have been addressed properly. 5 months into the home and some items are still not fixed or addressed appropriately. I am usually patient but it's been too long now and temporary fixes are not the way to go.

The term "production home" is thrown around and should be heeded as a warning. Every K HOV employee we encountered from sales through build and warranty were great people. Unfortunately they work for a company that leaves them to the task of having to make excuses for generally poor quality build workmanship. Look at the walls carefully. They try to tell you it's a "textured finish", but anyone who has ever done drywall will quickly recognize compound that was applied and never sanded. When the late-day sun hits it we want to cry. We paid a ridiculous amount to upgrade our kitchen cabinets and have them painted white. What we got are cabinet doors a different shade of white than drawer fronts. My wife and I are both retired CEOs and we're shocked by KHOV's response. They don't stand behind the product they sell, but rather put you in a direct dispute with their supplier trying to remove themselves from the situation. Any other company in business would ensure things were made whole with THEIR customer before dealing with quality issues directly between themselves and their supplier. They've drug the fight out for almost 4 months to the point that we're doing what they hoped we would, in our exhaustion paying thousands out of pocket to just get the cabinets repainted so we can ... More

Wonderful experience from the sales consultant all the way through the construction foreman. And when we did our punch list all was taken care of in a timely manner. 3 months later and we love it!

Smooth process, from sales to settlement. We love our home, nice high ceilings and a wonderful flow for entertaining. We would have liked a little more flexibility in the finishes

First the good; our Superintendent Tim Burns has been terrific through the process of the two homes we bought this year at Four Seasons. He has been responsive, informative and extremely helpful with any issues we have had. Please extend our appreciation to Mr. Burns. Now the not so good; while most of the workmanship is fine there have been a few things that were not acceptable even for a non-custom home. Trim work was fair at best, paint was simply not very good. (awe had our home completely repainted inside), stair railing has glue marks that did not take the stain and it is very noticeable. Some walls are bowed and not flat. ... More

Overall we like our house. Construction unfortunately over promised and under delivered!!!!

Builder's representative was not thorough or helpful and promises made were not kept. Overall quality of workmanship is below average at best.

HOMES PRESENT HIGH MONTHLY PAYMENTS FOR HOMEOWNERS AND SEEMS LIKE FUTURE HOA INCREASES IN THE FUTURE WILL ADD TO HOMEOWNERS CONCERNS. ALSO FRONT LANDSCAPE DOES NOT HAVE MUCH APPEAL AT ALL IN MY OPINION.

My home purchasing experience with K. Hovnanian has been a remarkable journey. My wife and I searched so many residential communities in Virginia and other states, before settling in Four Seasons at Kent Island in Chester Maryland. Our newly built spec home already included many of the features we desired. Marvelous flooring, up-to-date appliances, high ceilings, and a beautiful loft style kitchen. Throughout the entire home purchasing process and there after, we have received exemplary professional and courteous service from all the different components that makeup the Four Seasons at Kent Island. We are truly happy with K. Hovnanian residential building style, our spacious Kelly home, and the amenities that are available and associated with this wonderful community. Who could ask for more! ... More

The buying process was generally good, the the designs and workmanship in the house was good, and we are very happy with our new home. A few issues don't get good follow up the builders are very busy and slow to respond. Overall it's a lovely community design that meets expectations.