K. Hovnanian's® Four Seasons Reviews

From the beginning, promises were not kept. We were out-of-towners and that really hurt us. They blamed the poor workmanship on sub par contractors. At the price point charged, they should not be hiring poor contractors. We heard way too many times, "we can't fix that, that is just how it is". Also, design choices were very limited. We would not choose them again.

Our project manager has been tremendous and very responsive, which has been good, but we have had SO many issues that stem from poor workmanship and materials. Our "upgraded" kitchen cabinets are flimsy at best and the quartz is extremely poor quality, but we're stuck with them. We've had a foundation leak, a plumbing issue that led to a flood and mold in the basement, improperly finished ceiling tape/mud which led to our ceilings having to be completely redone, a broken garage door, dishwasher, and fireplace. In addition, the caulking throughout the house is inferior and we have a lot of squeaky floor joists. All this and we haven't lived here for 3 months yet. We have bought four new construction houses and this one, BY FAR, is the most poorly constructed. That said, the builder has built a wonderful neighborhood that we love and a good floorplan. If we would have known what we know now, we would have gotten standard everything and then hired contractors to put in a kitchen, floors, and bathrooms. ... More

From the day we put our deposit down, we were told the date the house was going to be ready for us to receive the keys, and they were right on the date. Having 45 years of construction experience myself, K Hovnanian Builders are by far the most impressive builders I have experienced. Quality workers, materials, and clean jobsites. We had a list of items that were needed to be completed before the house could closed, and they were all taken care of, with `15 minutes to spare, thanks to the efforts of everyone, from the workers, foreman, supervisors, all the way to the main man in the office. Thanks again to all. ... More

I've had to use a contractor to correct the shoddy work that went into the building of this house. My question is: Who is paying off the inspectors to pass the "pop and slop" that goes into the construction of these homes.

From first steps in the model homes the KHOV team has been professional and have delivered us a home of quality

Our project manager Tim was great to deal with and Michelle in the warrantee and home repair area has been great with any issues that have come up. Working on our 45 day punch list now and moving along nicely. Steve in the sales office has been very helpful through the whole process.

The home buying process was outstanding with the sales agent. The fixing of the warranty part is something to consider.

We love our home. We had a few things that were not quite ready at settlement but were taken care of promptly. Dylan is an outstanding job supervisor. He took care of everything we needed done.

Our salesperson, Shannon, was excellent: Friendly, knowledgeable throughout the contract review process, follow-up and notably detail-oriented. Maintenance issues were made easy online and by phone with Paul and when meeting in person with Rich. Both were conscientious, went above and beyond, and wete also friendly. Actual "professional" maintenance work has been disappointing. One straightforward "fix" by someone with "many years of experience" was so amateurish and frankly wrong, that we will redo it ourselves. The other fix was made, but took longer to troubleshoot because of a lack of smarts. Online request made in Paul's absence, was responded to by Victoria, who seemingly misunderstood the issue raised, and while info was provided, the tone of the email response was borderline rude. I will try to deal with only Paul in the future. Overall, having moved in three months ago, we are very pleased with our home. However, before the eleventh month of coverage is up, we will hire an independent professional home inspector to identify any issues we are unaware of at present. ... More

The entire K Hov staff has been great to work with.

The process was so simple, the agent and lead builder were amazing and was always ready to answer my questions

KHov team provided quality, professionalism, courtesy, follow-through and service from design to construction to post-move in. They are a bit pricey but well worth the money.

While the homes are beautiful the workmanship is subpar. Make sure you get an independent pre drywall and pre settlement inspection. Money well spent to ensure issues are documented.

The paint and caulk work throughout the house is less than acceptable. Many of the windows have small cracks in the drywall. If you rub on the wall the paint comes off along with the texture. The windows in the rear of the house were missing seals causing sand to come through the openings. The washing machine made loud noises since the first time we used it. No hot water to the main kitchen sink. The repairs are slowly being scheduled at this time.

For a huge company, K Hov does a great job. Sales, service, and communication were all great. The build quality was nowhere near my previous build (Ryland). I attribute that to building more houses than competent tradesmen available to build. They are very responsive to any issue, so buy the house with it's faults, and they will all be fixed, no problem.

I am very happy with my home and attention to my few concerns with new home issues. My 4 star rating on workmanship and materials seeks to address the need for higher quality paint. For my house, the trim paint is such that it peels away from the surface. Very gummy. Trim paint quality and quality of painter is sub par.

KHOV chose to not close on time. Problem was that no one called to let us know. Our funds were in escrow early (the week before closing), so we thought there would be no problem. KHOV ended up costing us $1200 in extra fees for furniture storage and hotel room. KHOV told escrow that we did not want to close on the contract day. Never again.

Very pleased with my overall experience with kovnanian homestead homes. They made the proceed simple and easy, Jennifer our consultant was very helpful & friendly

Follow up with warranty manager poor!!! Very disappointed.

After our salesperson helped us select the best model to meet our needs (in person), we began the process from 770 miles away. We did a virtual design meeting and then he kept us up-to-date with regular emails and progress photos from there. We had a awesome project manager who worked tirelessly to meet deadlines, ensure quality, and pass inspections. He even followed-up with us weeks after closing to ensure we were doing OK. Post-closing, any corrections were addressed promptly and to our satisfaction by our warranty manager using an organized ticket tracking system with regular follow-ups through completion. The neighborhood is beautiful, relaxing, an we enjoy everything about our new home and surroundings. ... More

I had a great experience purchasing my new home from picking out a lot to moving and getting settled. I received a good quality home with great finishes. Minor items were addressed immediately. The willingness to work with me in achieving the house I wanted was wonderful. The construction team was always available to answer my questions and address my needs. I would recommend Khov to my friends and family.

We definitely recommend Hovnanian homes. The floor plans are very functional and the style and design elements are beautiful.

We had the most amazing salesperson! Kelly walked us through every step of the process! We were told it would be 9 months for our build and the house was done a bit early. The communication throughout the process was very professional. Loved the weekly phone calls and pictures. We were out of state buyers and felt informed every step of the way. We have been in our home a bit over two months and couldn’t be happier. Choose K-Hov for your next home and you won’t be disappointed. The quality is top notch! I have gotten so many compliments on the finishes I hot to choose at the design center. I love that I had so many options! ... More

I have never been contacted after i placed a reminder ticket! I just want what i paid for and was promised multiple times.

After selling a house was able to buy and settle relatively quickly at 4 Seasons. Quality of new construction only fair, though upgraded appliances quite nice