K. Hovnanian's® Four Seasons Reviews

Barbara was extraordinary and kept in touch with us weekly, since we lived 461 miles away. She kept of abreast of all aspects of our build, took pictures, and answered any questions that we had during the entire process. She was our eyes and ears onsite. Froy's customer service is excellent .Great working with him.

House is structurally sound, but there were, and still are many cosmetic things, i.e. sloppy painting and trim work that need to be addressed

My favorite thing about the house is the kitchen. It is spacious with plenty of cabinets, drawers, and walk-in pantry. The granite island is beautiful and perfect for food prep or any other projects that require space. I love it!

The sales team is awesome! They are so easy to work with and great partners. They were there for me every step of the way through the building process and kept me up to date. I was disappointed during the final walk that there were so many outstanding punch items and getting them fixed after closing hasn't been easy.

Zach was very nice to me every other week he would send pictures of the progress of my house. When I arrived he showed me around.

Follow up with warranty manager poor!!! Very disappointed.

I am very happy with the home, workmanship and purchase process. As it would be for any new home, there are a few small items to be addressed. The initial communication was good but quickly dropped off in regard to communication, timeliness and results. It leaves the impression that they just want the purchase and don’t really put much effort into the follow up after the purchase. Bad business in my opinion. Im not hard to please. I’m disappointing and would rather write a stellar review.

I live my home but the quality is more like a $300K house than a $700K house. Fixtures are off center, none of the walls are plumbed. I wanted to glaze my walls but they did such a poor job with the taping, muddying and initial paint that it look horrible. Putting up shelves is a lesson in futility because the walls are either conclaves or just plain crooked. Don’t get me started on the lack of ceiling lights. The Design Center prices are a joke … they mark up every 5 times the value.

I was hoping by now items would have been addressed properly. 5 months into the home and some items are still not fixed or addressed appropriately. I am usually patient but it's been too long now and temporary fixes are not the way to go.

Hovnavian’s personel are excellent, but the quality and workmanship of the homes leaves a lot to be desired, especially for the cost!

The home buying process was outstanding with the sales agent. The fixing of the warranty part is something to consider.

The buying experience was great! The house needs a lot of work. We are having trouble getting anything fixed. Its been 3 months since closing and we have yet to move in. The quality of workmanship is poor. The value is yet to be determined as we have yet to move in. The builder’s team is very slow to respond to issues. Promises at closing have yet to be addressed. If buying from this builder, its best that I don't say.

Everything is exactly as promised.

From the day that we signed the contract in March 2022 until we got our keys in October 2022, everything went very smoothly And without a delay or hitch. We were warned by others that the post COVID time would creat delays, never happened. Stacy, our sales representative put all the paperwork together and James, our project manager did the rest! We have been in the house for 4 months and love it! We have 2 minor issues, but Josh, the Warrenty rep. Took care of them right away. I ca not say enough good things about our experience with KHovnanian Homes!

I was happy with the original sales people like Stacy and the way options were explained to me at the design center. My project manager was very helpful and communicated every week. He forwarned me of potential delays and moving in was delayed 2 months. I was disappointed in that but not in the house or fixing things that needed to be done before, and after I moved in. My PM was great at answering my questions, even ones I asked more than once.

I love the active community with many events. I love my new house, it's perfect for me.

I had a very good experience. I had my sister in the area and she helped keep an eye on things. I got weekly updates and if I had questions they were answered promptly.

Real solid construction and management was responsive to us. The construction mgr and sales office personnel have become good friends.

I love the neighborhood they created. There are lots of activities and many of the residents participate. The homes are a little bland from the outside but K. Hov offers nice options with which to design the interiors and make it your own.

Dealing with nice people who were warm in their communications really helped while buying a new house in the middle of the pandemic along with the associated late materials which made for late closing. Elizabeth's regular text communications associated with progress of build was really good for morale. The niceness of people extended to the underwriters. I specially think of Michell putting her own personal cell phone number in an email which I had to use once after-hours when I was panicking thinking that I had to know the result of a communication. This kind of hand-holding really helped. After the close, the service center has really been great addressing issues. Bryce has made it a point to keep me informed personally by phone on the progress of issues being addressed and soliciting my feedback. Yeah, there have been some bumps on the road, but nice, service oriented people have made a difference for the better. ... More

quality building, responsiveness to needs , other then being a little delayed in delivery date overall experience terrific

Builders team was easy to work with. Completion date was pushed out a few times due to supply chain issues.

Love our house and issues are being addressed. Wish the contractor were more careful but That is the world we live in. Quality is generally good.

As with a new build, You must be "patient" and be educated on how a new build of your home transforms. This is a new norm unfortunately of delays both from materials and the labor workforce. The problem is with every builder in the industry. The end result was well worth the wait. Communication is the key to a positive outcome.

Barbara is easy to work with. Drew and Deb are both extremely knowledgeable about the home building process and are very upfront. We felt informed the entire process.