K. Hovnanian's® Four Seasons Reviews

Overall I’m very pleased. Our home is solid and any warranty issues have been quickly solved. Sales people have been very pleasant and helpful. The home buying process needs to be simplified and fine tuned, specifically the financing through K Hov and the pricing in general.

Overall, my experience has been very good. From the purchase - where Alyssa did an outstanding job, to the construction - where Todd kept the build on track and answered all my questions, to the warranty follow up - where Mike and Matt have taken great care of me and my couple of issues with prompt and efficient service.

The sales people hung in with us till we sold our home which we appreciate. We like the new house, but there are features I would change. For example each bathroom does not have its own GFCI, they are interlocked with one bathroom (which in SC is ok but not what we are used to and is a nuisance). Also we initially did not have a cover on our attic, which was corrected. Also the cabinet doors hit either walls or other cabinets so I had to apply bumpers. The light switches are not identified and we were told we just will need to get used to them with a suggestion to put labels on switches. We are not thrilled with the garage door which leaves some light coming through around the edges. Over all everything we pointed out was corrected (except for above which we just need to adjust to). And overall I think the value was good. ... More

Everyone was wonderful from the sales agent to the Contractors and Builders. Very responsive to my needs.

Our experience was overall very good however we did want a specific lot which they said we would have to pay a high premium along with a Lot premium. In the end a couple did purchase said lot for what we paid for ours. Just a little disappointed in that!

Problem is several gold key walk thru items were missed which is turning into a lot of warranty type items. Having to put in so many warranty requests does not bode well for the quality of workmanship. Inconsistencies include light switches not following standard placement plan (several had to be moved to keep them consistent from room to room. Having plumber back 2 times for things that should have been validated prior to closing (e.g. mud room faucet needed to be straightened & main floor tub was clogged with building material). Metal Entry door from garage painted with latex paint and it peeled off. Shower grout replaced with caulking (this is not a long term feasible process), My expectations of a quality home were not exceeded given the $$$$$$. on the positive side. Love the location, amenities, floor plans and most of all the community as the neighbors et al are outstanding sharing our retirement and oh yes the weather is splendid vs north east. ... More

Sales process was very smooth & everyone was great to work with but final walk thru process & home delivery process needs some work. Not quite the gold key delivery they advertise.

This will be a great community for those 55+ once the amenities are in place and some of the early development challenges are overcome. The people are great that have been moved in so far. The Delaware people for K. Hovanian are outstanding and always willing to assist or help.

The process of purchase was good with a lot of different contacts and hands which worked together.

After 3 months, we are satisfied with the quality and performance of K.Hov as a builder. There are some issues regarding who is responsible-builder or developer, but all things considered we are happy to date.

The overall experience working with KHov was positive. However, for a home costing over $500,000 there are so many finishing touches that are below standard.

Overall, our experience was a positive one. Sales and design were very good. Communication during the actual construction phase was limited. There should be much more information shared without having to ask for it. Pictures and updates need to happen more often... especially for out of state customers. Prior to closing, I believe there should have been more attention paid to details, as per my discussion with Jason. That would save time (and money)for KHOV by sending contractors back out to address issues that should been checked earlier. This will also save aggravation for homeowners,which is the most important thing. With that being said, since we have moved in, Ben has been fantastic. He responds to calls/texts promptly and addresses any issues that have come up. ... More

Love the new home. Wish there were options to make the home smart (lighting, thermostat, locks, alarm, etc...). High quality workmanship except paint quality could have been better (better quality paint material, attention to detail...drips, blemishes on the surface, especially molding and drips on the flooring). I would have rated higher in Quality if painting were more meticulous/higher degree of attention to detail. Regarding responsiveness of issues, easy to raise requests for service, not all issues have resulted in response / closure.

Several issues with trim, drywall, cabinet, countertop fit/finish issues that should have been caught before the house was handed over, but Amanda has been great on getting everything fixed as quickly as possible. Overall pretty happy with the house, very happy with KHov’s response.

We love living here and the community/property is beautiful.

Had to fly back a week later to do the walk through. We planned it for one date and they missed it. Had to buy another airline ticket to come back the following week. On my $$$.

The build process interactions with construction foreman and sales people were good and provided an idea of progress from design towards completion. The lot premium was a bit excessive considering the highway noise. Then we were not allowed to specify materials which would remediate it, without changing the appearance. The sales/ construction team dropped the ball on the number of gas taps and forced us to use their electric appliances which altered the back up generator requirements. The Media port installations used twice the amount of materials that were required and used miniscule wire gauge for the speakers, which limited the low frequency response of the speakers. The responsiveness of the construction crew to issues and questions was excellent. Explanation of construction progress and reviews were also excellent. Delivery was smooth. The layout design of the house is perfect for us. ... More

Above average starts from a low bar around here, but generally, we're happy overall. The people are what makes this community so great. Building our home from scratch long distance was made as easy as possible, but was still a chore. The largest miss in the design experience was not being able to see all our choices together in a virtual environment. That color combination you liked may not look the same in real life. Quality of build is average plus. Several construction issues found by our inspector were corrected, but should never have been made in the first place (e.g., warped studs incorrectly remediated, electrical wiring mistakes) and some were contested by the builder and not remediated (e.g., roofing nail spacing). Some choices made by the builder were problematic (e.g., noisy, high sones bathroom exhaust fans, very thin coating of wall paint - masking tape on the wall peels out chunks when removed, no insulation over the garage). After-build support was very good. Customer service was very responsive. ... More

Would be nice if the numerous light switches were labeled. Also surprised there isn’t a switch for kitchen lights when entering from garage. For Donegal models with a sun room- the floor outlet is centered in the room. With a sun room addition many of us place our couches farther toward the master bed door. This makes the floor outlet useless unless you want a tripping hazard, or fire hazard with an area rug. Put peep holes in the front doors.

Cherryl the sales woman (realtor) was and still is the best at a helping us!

We absolutely love our new home! We’ve met som wonderful people. As with any new community I’m sure there’s room for improvement but we are happy we chose Four Seasons as our final & forever home

Good process in place to address issues which are under warranty. Jeff has been very helpful and responsive.

I do not wish to write a review

Khov is a good company but needs to be more attentive to the details - big and small. We love our home and our Community but Khov is struggling with growth issues. Our community infrastructure (pools, courts, exercise facilities, landscaping, lakes and irrigation is struggling due to lack of maintenance management by Khov and the property management company. The handover by Khov six months ago to the HOA has been poorly handled with financial, accounting and maintenance irregularities - the end result being special assessments on the backs of home owners. With a little bit of planning, better record keeping and competent management by the property management company over the years this could have been avoided. Get your act together Khov and protect your wonderful reputation. We your customers and you deserve it! ... More

Everyone that I encountered during the build was very helpful. The quality of the homes is beautiful.