K. Hovnanian's® Four Seasons Reviews

The members of the sales staff were very good, however there is no option to make structural changes to the models offered. The model homes are well appointed, but some of the finishes used are not available. The process for choosing finishes and purchasing our home went smoothly. Supply chain issues delayed completing everything in our home until one month after closing, but the construction manager was responsive to our needs. We were still able to take occupancy of the house the same month originally promised

Overall great experience, some delays due to supply chain issues but the builder did everything they could to get us into the home in a timely manner. We were updated every week by Wendy in the office along with pictures of building progress. Wendy was very responsive to any communication we had with her and if she didn’t know the answer she used her resources to get this the answer. Great builder to work with and would recommend buying from them.

Paint was done by unprofessional workers. Was corrected after we moved in Expensive kitchen cabinets was installed by unprofessional personnel. We are still waiting for the installation of the correct moldings and doors adjustments

KHOV exceeded our expectations for the buying, building and closing experiences.

Their buying experience survey is short

A quality home with a wonderful layout.

I am loving my new home! Through the building process, I had a stellar experience with the construction manager and the design center. All of the individuals (2 @ construction and 1@ design) took the time to listen to my questions, find the answers, and make sure I was satisfied with the quality and service I received. While each of those individuals earned 5 stars, I gave just 4 stars overall because of some issues with sales. Though everything was resolved, it was a bit stressful and didn't have to be that way. In addition, leadership should reconsider the current policy of supplying a black refrigerator to everyone--even to those purchasing the gourmet kitchen option. Other than that, I love my new home and the community! ... More

Nick was spot on with his schedule, of home building time frame

The Covid virus outbreak precluded us from having a physical walk through inspection which would have probably taken care of a lot of things we had to discover ourselves. As such I do not blame K. Hovnanian for this. They did the best they can. Drew and Eban were very professional and responsive to questions. I was a little disappointed by the sloppy way the fire box in the fireplace was installed crooked. I'm still waiting for that to be corrected. My biggest concern is the sod lawn. It's the most lumpy, poorly laid sod I've ever seen to the point it is dangerous to walk across without fear of twisting your ankle. It's full of clover and large gaps. It will hopefully fill in eventually, but the sod in the models looks great. ... More

There were things in the process that were very good and other things that could be improved upon. 1. Mike is a good sales rep for KHov. He was always accessible. Got back quickly with answers to my questions. He was very helpful when I asked for his opinion on my areas of concerns. Plus he has a great personality to deal with all people he meets. 2. My design person was great. She helped me a great deal in choosing things that matched my wishes and budget. She even scheduled me for a pre-consultation meeting to answer some questions that I had already. I thought if I got my answers ahead of time the design meeting for options would go much more smoothly and they did. 3. Brent my builder was the best. Customer service, quality, responsiveness, great with people were better than I was expecting. Don't lose Brent. 4. Closing went well. Improvement in the Process should include the following: 1. A preliminary consultation at the design center should be promoted. Honestly, if I didn't have the preliminary meeting with Meghan I might have walked away. I needed to see the products and visualize the choices and 1 meeting would not make it for me. Since I'm across country I wouldn't want to make a lot of trips. 2. I was most uncomfortable not having someone just represent me exclusively during the sales and closing. I almost walked away. Made me very uncomfortable ... More

The overall experience working with KHov was positive. However, for a home costing over $500,000 there are so many finishing touches that are below standard.

We love living here and the community/property is beautiful.

I do not wish to write a review

Everyone that I encountered during the build was very helpful. The quality of the homes is beautiful.

Great neighborhood, friendly neighbors. Great facilities, too. Got one of the last new homes in the neighborhood at a great price. House did not come with gutters, strange for a community in Florida where it rains regularly. Only downside was the lawns were not being kept up well by the builder/HOA. Not sure if lawn was diseased or not getting enough water. Overall experience was good. Despite minor flaws listed, it was at a price that was too good to pass up!

For the most part, we were very satisfied with the home buying process and the responsiveness of the sales agent and construction staff. However, we were very disappointed in two issues that would make us reluctant to recommend KHOV to others-- 1) no one in sales or at settlement ever conveyed to us that the quarterly water and sewer charges were going to be equally shared by all residents of multiple building versus separately metered where we would pay for only our own water usage. That is a significant that should have been explained beforehand, especially since some of us have second homes and aren't living in the home all year; 2) In order to sell the last condo in our building before the end of the year (the exact same model as ours with the same options on the same floor and right next door to us), KHOV reduced the price by $50,000, in affect significantly cheapening the value of our own property and others. This action was very self-serving to KHOV, totally unnecessary and a great disservice to the dozens of buyers who had already purchased their new home. ... More

Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.

OK with punch list items

First the good; our Superintendent Tim Burns has been terrific through the process of the two homes we bought this year at Four Seasons. He has been responsive, informative and extremely helpful with any issues we have had. Please extend our appreciation to Mr. Burns. Now the not so good; while most of the workmanship is fine there have been a few things that were not acceptable even for a non-custom home. Trim work was fair at best, paint was simply not very good. (awe had our home completely repainted inside), stair railing has glue marks that did not take the stain and it is very noticeable. Some walls are bowed and not flat. ... More

My home purchasing experience with K. Hovnanian has been a remarkable journey. My wife and I searched so many residential communities in Virginia and other states, before settling in Four Seasons at Kent Island in Chester Maryland. Our newly built spec home already included many of the features we desired. Marvelous flooring, up-to-date appliances, high ceilings, and a beautiful loft style kitchen. Throughout the entire home purchasing process and there after, we have received exemplary professional and courteous service from all the different components that makeup the Four Seasons at Kent Island. We are truly happy with K. Hovnanian residential building style, our spacious Kelly home, and the amenities that are available and associated with this wonderful community. Who could ask for more! ... More

Good experience so far. New and not full time yet.

The closing process is very clunky and unorganized. The Design center needs to be more detailed, especially with electrical. Otherwise, it was an overall good experience. Mike was the best on construction site.

We love our new home! However, we have a few complaints. They are as follows: - The appliances are of cheap quality considering we paid ¾’s of a million dollars for this home. The dishwasher especially is all plastic & noisy with a decibel level of 55. The noisiest & least expensive on the market. - The dryer door is not adjustable & each time you open it you pull the dryer across the room. - We have had 3 leaks since we moved in on April 12. Two were minor; we were able to catch it before any demand occurred. The third has been a problem. They needed to drill holes in the laundry & ½ bathroom to find out what the problem was. Remove sheet rock, repair the pipe. They have since replaced the sheetrock but have not sanded or painted as of yet. Also, the laundry floor & part of the ½ bathroom need to be replaced. That hasn’t happened yet. It has been at least 3 weeks. Can you assist with any of the above? The service folks (Rick from Homeowners Services, plumbers, lead contractor) have been quick to respond & have been great. Except for this last problem we are experiencing. ... More

Comfortable and satisfying experience of house buying with sale woman and construction manager (Rebecca and Kenny)

Quality of materials and workmanship very good, no issues about, all itens discussed during negotiations step, fine, except refrigerator, vendor said will not be included, but will try, and after that, even with my e-mail about, no reply about this subject. Still no issues , mainly because we still dont move in. Sure we recomend this builder.