K. Hovnanian's® Four Seasons Reviews

For the most part, living at Belle Terre KHov has been wonderful. I love living here and enjoying the beautiful club house and the nice neighbors. Being here a month I would say I still have some things to get done, but they are in the works of getting resolved and I have nothing major. I would have to comment on my design center experience. I felt extremely rushed on big decisions, and of course Covid limited a lot of the choices. I don't think 3 hours is sufficient to make all the choices that need to be made. I had a very stressful experience while spending a lot of money. I also think the house needs more sound proofing insulation. I have a loft and basement, and you can hear a lot from each floor. Other than that, the house is wonderful. I like the lay out and the closet space. I wanted to add that I think getting the option of putting a well in during the construction would be a nice plus instead of incurring the high water bills until you get one lined up after all the move and settling in. Up north we don't have this issue and are not aware of the high water bills incurred for watering the lawn. It would be nice to give another review after one year of living here. So far I really enjoy the entire neighborhood and the layout of all the amenities. It is resort living! ... More

Our experience from start to finish went very smoothly. No major issues at all and just a few normal questions along the way. Settlement date was as they told us and we are very happy with our home.

Sales Rep was only satisfactory; difficult at times. Would not ever buy again without my own realtor. However, Valet, Tom was extraordinarily helpful at pre-move in and post closing, VERY responsive, as was John, the project superintendent. Head landscaper was also extremely helpful with front yard landscape plantings.

Despite supply chain issues, the team got us an excellent home. The warranty department could use some help; slow to respond.

Ron was great in following up and resolving issues pending.

The members of the sales staff were very good, however there is no option to make structural changes to the models offered. The model homes are well appointed, but some of the finishes used are not available. The process for choosing finishes and purchasing our home went smoothly. Supply chain issues delayed completing everything in our home until one month after closing, but the construction manager was responsive to our needs. We were still able to take occupancy of the house the same month originally promised

Overall great experience, some delays due to supply chain issues but the builder did everything they could to get us into the home in a timely manner. We were updated every week by Wendy in the office along with pictures of building progress. Wendy was very responsive to any communication we had with her and if she didn’t know the answer she used her resources to get this the answer. Great builder to work with and would recommend buying from them.

Real solid construction and management was responsive to us. The construction mgr and sales office personnel have become good friends.

Paint was done by unprofessional workers. Was corrected after we moved in Expensive kitchen cabinets was installed by unprofessional personnel. We are still waiting for the installation of the correct moldings and doors adjustments

KHOV exceeded our expectations for the buying, building and closing experiences.

After a wind storm, a lot of the wood trim that was in garage had to be replaced (after it was installed) never should have been installed!

I love the neighborhood they created. There are lots of activities and many of the residents participate. The homes are a little bland from the outside but K. Hov offers nice options with which to design the interiors and make it your own.

These homes are put together quickly. Pre-fab. Workman ship is okay but not great quality. Still missing the main garage door. Delayed due to shipping.

Overcame building challenges and helped get into the house!

We enjoy our new home and are waiting for some final issues to be resolved. We couldn’t ask for a better construction manager they the building process. The various trades workers were efficient & professional. This is the 11th house that we have built and love it’s design and features!

Dealing with nice people who were warm in their communications really helped while buying a new house in the middle of the pandemic along with the associated late materials which made for late closing. Elizabeth's regular text communications associated with progress of build was really good for morale. The niceness of people extended to the underwriters. I specially think of Michell putting her own personal cell phone number in an email which I had to use once after-hours when I was panicking thinking that I had to know the result of a communication. This kind of hand-holding really helped. After the close, the service center has really been great addressing issues. Bryce has made it a point to keep me informed personally by phone on the progress of issues being addressed and soliciting my feedback. Yeah, there have been some bumps on the road, but nice, service oriented people have made a difference for the better. ... More

quality building, responsiveness to needs , other then being a little delayed in delivery date overall experience terrific

Their buying experience survey is short

Builders team was easy to work with. Completion date was pushed out a few times due to supply chain issues.

Rebeeka was great. Up front and helped on many fronts

A quality home with a wonderful layout.

I love my home but this is the first time I had a home built and it is very different from buying a used home. Forget Covid as an excuse to take so long. There was a month in the middle of the build that nothing was done on the excuse a letter was needed from the architect. My sales rep assured me the house would be done the middle of June. A contractor said not until August. I was going to be homeless the end of July so miraculously I settled the last business day of July. I had signed the contract the middle of November and provided all the financial records for approval shortly after only to be told in June I needed to provide them all again. This was quite a challenge as everything was in storage. As I said in the beginning having a home built can be quite an adventure. ... More

Love our house and issues are being addressed. Wish the contractor were more careful but That is the world we live in. Quality is generally good.

In this time of uncertainty and pandemic, trust is extremely important. The K Hov folks kept us informed and up to date all along though we lived in Colorado. We are very happy with the way things turned out.

Hovnanian builds a good home and I would recommend them. All of the problems we have experienced can be traced back to speed and pressure to get homes completed. Your expectations should be set as such. Once the house is completed and they have your money, the speed to fix remaining issues seems to diminish considerably.