K. Hovnanian's® Four Seasons Reviews

There were Many items on the walk through punch list and continued list as we lived in the home. Carelessness of installers in not protecting surfaces while construction going on. A very messy worksite was viewed by us. The put in some of the correct cabinets and some not. That is just careless. Unfortunately the correct wood cabinet under the cooktop can not be installed due to size of appropriate wood cabinet would hit gas line. We live with the cabinet that is not upgraded due to cabinet company not customizing the size to fit in without hitting gas line. Individuals have been wonderful in addressing other issues. Everyone we speak to is helpful and kind. All workers except one company have been respectful and careful in our home. ... More

The buying experience is all about them, not you. You have to be your own advocate. Design choices were beyond slim. Trades who worked on the 55+ community home not highly skilled and very little pride in workmanship. KHOV was responsive to fix issues but only the ones they agree need fixing. Hire inspectors, and stay on them. It does eventually get done. If you go into it knowing you will have to re-do things (paint and lighting especially) and you will get only the basics in electrical and fixtures you can’t or don’t upgrade) you won’t be disappointed. Our upgraded kitchen is beyond fantastic. Soft close cabinets and drawers, pull out drawers in every lower cabinet, farm sink, very nice! And can’t beat the plot of land. Beautiful view. Use your salesperson well beyond the sale to be your advocate. Ours was superb! ... More

While I am very excited to be in my new home, I am very disappointed with the fact that the laundry room water connections were clogged with dirt. This required multiple appointments with the plumber which resulted in the wall being opened. I am still waiting for the drywall to be repaired and the washing machine to be replaced. It has been 5 weeks since I moved in.

The picking of the designs for the home, the process was good but somethings were not explained and I assumed were included in the home, I wanted a larger patio and thought that I mentioned it but it was not done, I did not pay extra for it but would have and planned on it but I guess I never explained myself.

Would I do it again? Yes probably. My sales girl Lisa was wonderful. Jocelyn at the design center has the patience of a saint and extreme helpful. Lastly my construction manager Nick simply outstanding. With that being said I believe the design center should know the models a little better with lighting details. What would work in different spots. It is also very hard to pick out carpet, flooring, lighting, paint, siding and fixtures . Well actually everything in one day. It is helpful to go the design center first before your appointment to look at things first. I was very impressed with some of the quality and workmanship however some of it leaves much to be desired. I'm not sure how you leave gaps in the drywall above a door frame. If the house is painted more than once I would think it would cover white areas of the drywall. The painting could be much better and they need to cover the counter tops when touching up the paint. Paint sprayings on new quartz counters. I know they are initially covered. Not thrilled with my concrete work. I spent 7 hours over two days scrubbing and scraping the concrete off my siding and sliding door. They need to cover these areas before pouring the cement. The windows both top and bottom should tilt for easy cleaning. Keeping in mind it's a 55plus community. I love my GE Profile appliances so much more than the Kitchen Aid ones I left. I love the layout of my house and the storage it has. My favorite is my ceiling to floor brick/stone fireplace and my kitchen cabinets. The pool area is so pretty , my neighbors are great. Cant't wait for the walking trail and dog park when it's completed. It's a give and take and nothing is perfect and we're all human. You are just paying so much for this lifestyle community you would like the best. Yes I would recommend Four Seasons and do it again. ... More

Kelsey was wonderful to work with; also she introduced me to Rider Realty to sell my home which was a great experience. I have been disappointed in that fact I've been in my home five weeks and still have no appliances that are mine (loaners)! I also have a messed up weather stripping on the front door that is still not fixed! There has been no ten day follow up which we were told would happen and the AC vendor still has not contacted us like we were told. Overall I love the house but little items make the experience less than great!

Finishing touches were less than expected. Overall, satisfied with our dwelling.

Still too early. Waiting to see if critical issues are addressed.

Really enjoyed working with Mike!

Lacking in quality of workmanship. Trades do not take pride in their workmanship.

Quality of materials and workmanship do not even come close to producing the “luxury home” level result that KHOV promotes and advertises. What the builder considers “contractors grade” materials, I would expect to see more fitting in an affordable housing project. This house (like all the others on my street) were built much too fast and we were pressured to close escrow quickly before solving all the flaws during the walkthrough. Our best experience was the actual purchasing process. The sales staff was nice, however, they could have had more knowledge about the yearly climate and surrounding neighborhood environment. ... More

Beautiful development with lovely residents. Most frustrating part was getting a response with a question during the buying process and after purchase if an issues was found.

Great experience with sale agent Jennifer the best. The loan person in Florida no very good. The solar company contracted is very bad with their customers service.

The quality of the kitchen cabinets is poor. Paid for upgraded kitchen cabinets. They are not real wood. Should have had the option to upgrade the padding for the carpet. The drywall and painting could have been done better.

The buying process was generally good, the the designs and workmanship in the house was good, and we are very happy with our new home. A few issues don't get good follow up the builders are very busy and slow to respond. Overall it's a lovely community design that meets expectations.

Quality is definitely lacking in the build. I know it’s not a “custom” home, but that should not mean poor quality.

Overall good experience. Quality of workmanship is not up to par for K Hov

The 2 areas for comment are: 1) the quality of finish work was marginal. Sloppy painting and woodwork. 2) KHov has also been a less desirable partner for when they turnover operations to the HOA. Unkept promises to repair items like the HVAC, issues with the proper venting of the Cafe etc. Our project manager was responsive and did the best job he could but he had to rely on the sub contractors, which had to come back for multiple issues. They really need to focus on doing the job correctly the first time. It seems unskilled labor was used for finish work. Messy caulking on baseboards and floors which has been very difficult and at times impossible to clean up. ... More

Still waiting on things to be fixed. Screen door, paint. GC is responsive, but painters suck.

The onsite sales associate made promises she could not fulfill. This happened with several issues, including locking in the price of my home and included home features, to list two. The construction management team -- Trey and Matt -- were superb. They were quality oriented and responsive to questions and concerns.

It was great there were a few things I didn’t know about Arizona laws . But it worked out in the end. You can’t move in until the home is registered in your name at the county. The get back to you to correct things in the home, after you move in are none existent, been here 5 mouths and still haven’t contacted us.

Space is laid out well.

Reported several issues having to do with the irrigation system and our yard. We were assured that it would be taken care of within two weeks. We are still waiting for this to be resolved. Our neighbor has the same issue as well.

Overall it was fine! Seems like national builders all are about the same. There will always be issues regarding quality of construction. Luckily haven't had bad issues and for the most part they have been responsive. But beware if something breaks because they didn't install properly, you will be the scapegoat for why you don't get reimburse for the damaged item! Not sure quality materials are used always unlike a smaller builder we worked with - no comparison really. But I guess there are trade-offs with everything - it's a 55+ community that is active and lots of options to partake in! So... ... More

Overall had a good experience with the building process. Issues that needed to be address were taken care of quickly.