K. Hovnanian's® Four Seasons Reviews

The condos generally have views that surpass the homes. Living in a construction zone takes some adjustment, but watching the site preparation and the building construction is fascinating.

Overall it was fine! Seems like national builders all are about the same. There will always be issues regarding quality of construction. Luckily haven't had bad issues and for the most part they have been responsive. But beware if something breaks because they didn't install properly, you will be the scapegoat for why you don't get reimburse for the damaged item! Not sure quality materials are used always unlike a smaller builder we worked with - no comparison really. But I guess there are trade-offs with everything - it's a 55+ community that is active and lots of options to partake in! So... ... More

Shannon S. was extremely knowledgeable and helpful. She did an outstanding job in helping us in the design and selection process of our new home. She guided us through the entire process and was very accurate in helping us make sound decisions.

I was taught to start with a positive, so I will say the sales staff at the on-site sales office was alway responsive and available. From there everything went down hill. Months of delays and poor craftsmanship has been then norm. After 3 months of ownership we still are waiting to have our house finished. Examples: first time the tub was turned on it flooded our main bedroom because the contractor forgot to connect the water. Our entire backsplash in the kitchen needed to be removed and replace due to poor craftsmanship, and we are still waiting to have our garage doors painted.

I bought in the time of covid, so everything was delayed. Not to blame anyone. In general everybody was very helpful and nice

We did not have major issues when we moved in. We met once a week with the PM and were able to review check the constr as it progressed Closing had some bumps. It seemed like communi issues related to the wording to appear on the title

The sales process was poor at best. Salesman was either not knowledgeable about the product, lazy or downright deceitful. The number of “misunderstanding” were unacceptable. As to our home, it was rushed to completion to meet a fiscal year end deadline as its condition reflected it. To be fair most of the issues have been resolved and we do like our home and community. It is just a shame that the process was so painful.

Ken (Sales) was amazing. He addressed or questions and concerns quickly and made us comfortable with the process. Kristy (Home Warranty) is an exemplary assessment to KHov. We can not express how wonderful she has been and instrumental in addressing our needs through to resolution and closure.

Good price,nivel area,good cervice

I'm very pleased with my new home. They make the process very easy and they kept you informed through the whole process.

I informed about 4 issues but it was not fixed. 1)There are unpainted parts in lanai, nobody came and painted it 2)There are concrete on lanai windows, nobody came and cleaned it. 3)Master bathroom restroom sliding door has issue but nobody came and fixed it. 4)Oven does not have cover at the bottom but nobody came and replaced it.

We felt it was a rush job to get this home closed and it showed in workmanship. There were delays due to supply chain issues which is understandable but when it neared the end of the month, it seemed anything outstanding was rushed or not finished (cabinets). Alison in sales and the service manager were very professional and helpful.

We came several times before purchasing and were very excited to relocate. Sales staff was very good. Design person was excellent. Builder not so much. It took 3 months after closing to get brick on front porch...Still not done. Even though houses yet to close getting done. A lot of excuses. No quality control. The folks that live here that we have met are great, so just know that there are frustrations with the building and it hasn't just been with us. Standard has dropped.

Over all happy but major problems exist. Noise in HVAC system keeping my wife awake at night. Been addressed but not fixed. Shower pan cracked multiple places yet we are told its not under warranty. We have only been here 3 months. Stove top not secured to counter.

Andrew was the most responsive in getting my issues fixed and completed. I think the workmanship was not up the the standard as touted by the KHov mission statement. I was overwhelmingly disappointed.

THIS EXPERIENCE HAS BEEN LESS THAN BAD, STARTED WITH THE MORTGAGE THEN THE DESIGN CENTER AND THE OVERALL CONSTRUCTION PROCESS. AT CLOSING THERE WERE TOO MANY OPEN ITEMS TO CLOSE ,SOME OF WHICH REMAIN OPEN. 2 APPLIANCES ARE NON WORKING, NO ONE WANTS TO TAKE OWNERSHIP OF ANY ISSUES.

The buying experience was great. We were kept informed of the building progress every step of the way. There were some issues after we moved in, but they are being worked on. Yes, we would buy from KHovnanian again.

Unfortunately, Buyers should skip the hype by Hovnanian. They are unreliable and untrustworthy from beginning to end. Commitments aren't kept, workmanship is sloppy and unprofessional, building codes are ignored (in our case completely missed) and there's a persistent, constant need to keep after them even AFTER the home is completed. These are for STRUCTURAL items, not just cosmetics, Look carefully.....

Dominic and James were wonderful overseeing the building process and always answered any questions I had. I am disappointed in the upgraded appliances that I got. I was not told that the upgraded microwave was not 1100 watts. And for the extra money I paid it should have been. I am not happy that I have two sets of utilities in my front yard. It does not appear that any other property has this and I paid extra for my lot. I do love my house though. Never having built a home before I would have done things differently.

Overall we had a good experience

There were Many items on the walk through punch list and continued list as we lived in the home. Carelessness of installers in not protecting surfaces while construction going on. A very messy worksite was viewed by us. The put in some of the correct cabinets and some not. That is just careless. Unfortunately the correct wood cabinet under the cooktop can not be installed due to size of appropriate wood cabinet would hit gas line. We live with the cabinet that is not upgraded due to cabinet company not customizing the size to fit in without hitting gas line. Individuals have been wonderful in addressing other issues. Everyone we speak to is helpful and kind. All workers except one company have been respectful and careful in our home. ... More

The quality of yhr home is very good, but completion was rushed to get us moved in. Lots of minor issues, but most were taken care of in a somewhat timely fashion. It took an unnecessary 3 months to have our stone front out on, but finally done. Josh, our builder was great, as well as our warranty person Frank.

The KHov Sales Team was very responsive to any and all questions and issues. Once construction began, I was introduced to the Construction Foreman who stayed in communication with me throughout the build. As with any new build their are always mechanical and structure issues which the KHov is very responsive to. The only real complaint I have is the upgraded cabinetry that we purchased through the design center. It is flimsy and obviously slight in quality. Aside from that we are extremely please with our new KHov Starlight 39 home in beautiful Indio, CA

I felt that during the process, Dawn cost me money by her incompetence and lack of communication. I asked her to send me a contract and she did not, then the price went up, which i was trying to avoid. I was irritated at the entire process. The ugrades were terrible and all cost a lot!

Quality of materials and workmanship very good, no issues about, all itens discussed during negotiations step, fine, except refrigerator, vendor said will not be included, but will try, and after that, even with my e-mail about, no reply about this subject. Still no issues , mainly because we still dont move in. Sure we recomend this builder.