K. Hovnanian's® Four Seasons Reviews

Great experience with sale agent Jennifer the best. The loan person in Florida no very good. The solar company contracted is very bad with their customers service.

The quality of the kitchen cabinets is poor. Paid for upgraded kitchen cabinets. They are not real wood. Should have had the option to upgrade the padding for the carpet. The drywall and painting could have been done better.

The buying process was generally good, the the designs and workmanship in the house was good, and we are very happy with our new home. A few issues don't get good follow up the builders are very busy and slow to respond. Overall it's a lovely community design that meets expectations.

Quality is definitely lacking in the build. I know it’s not a “custom” home, but that should not mean poor quality.

Overall good experience. Quality of workmanship is not up to par for K Hov

The 2 areas for comment are: 1) the quality of finish work was marginal. Sloppy painting and woodwork. 2) KHov has also been a less desirable partner for when they turnover operations to the HOA. Unkept promises to repair items like the HVAC, issues with the proper venting of the Cafe etc. Our project manager was responsive and did the best job he could but he had to rely on the sub contractors, which had to come back for multiple issues. They really need to focus on doing the job correctly the first time. It seems unskilled labor was used for finish work. Messy caulking on baseboards and floors which has been very difficult and at times impossible to clean up. ... More

Still waiting on things to be fixed. Screen door, paint. GC is responsive, but painters suck.

The onsite sales associate made promises she could not fulfill. This happened with several issues, including locking in the price of my home and included home features, to list two. The construction management team -- Trey and Matt -- were superb. They were quality oriented and responsive to questions and concerns.

It was great there were a few things I didn’t know about Arizona laws . But it worked out in the end. You can’t move in until the home is registered in your name at the county. The get back to you to correct things in the home, after you move in are none existent, been here 5 mouths and still haven’t contacted us.

Space is laid out well.

Reported several issues having to do with the irrigation system and our yard. We were assured that it would be taken care of within two weeks. We are still waiting for this to be resolved. Our neighbor has the same issue as well.

Overall it was fine! Seems like national builders all are about the same. There will always be issues regarding quality of construction. Luckily haven't had bad issues and for the most part they have been responsive. But beware if something breaks because they didn't install properly, you will be the scapegoat for why you don't get reimburse for the damaged item! Not sure quality materials are used always unlike a smaller builder we worked with - no comparison really. But I guess there are trade-offs with everything - it's a 55+ community that is active and lots of options to partake in! So... ... More

Overall had a good experience with the building process. Issues that needed to be address were taken care of quickly.

MMy salesperson Dylan was professional and helpful with everything from initial contract to closing. However after moving in I discovered. how bad the workmanship was. The painters oversprayed every window, the caulking seemed like it had been done by a first grader. Paint and caulking on virtually every floor. The cleaning crew was awful. Dylan the assistant construction supervisor is a gem. Spent hours trying to get everything cleaned up but there is still a lot to do. Now will have to depend on service to fix stuff

Stacey is awesome James is great, once you get passed his hard shell So many little things were not well done. If it was just a few, it would have been fine. But add them all up and it doesn't make for a great experience. We are moved in for a month and still finding things that shouldn't be.

Yes, would recommend, but would like to see more attention to details, would prevent problems later on.

The buying experience with Shannon was outstanding. She was professional, knowledgeable and responsive to issues. The follow up after the final walkthrough was nonexistent. Just poor. I was told a replacement cabinet door was due in and someone would be out to install it the next day. A month later, still not done. Hole in garage wall, I had my handyman fix. Cracked driveway pad near street still not fixed. Makes it hard to recommend KHov to friends looking to buy here.

We moved from our of state and could not be here for all phases of construction, I would not do that again. I should not have closed when I did. I love our builder Brent though, he is still working with us to work through issues.

The weatherstripping on the front door began peeling off after we lived in the house for one month. Obviously this was caused by either poor workmanship or a defective product. We did not appreciate Michael’s refusal to issue a work order because he claimed we damaged it and repair was our responsibility. When workers are in the area, what kind of service is this?

My garage floor has terrible cracks all over. The cracks were there when I moved into my house. I am disappointed with the quality of the materials used in my home. When you pay over one half of a million for a new home I expected much more.

As closing got nearer and issues found after closing still not resolved and it’s been two months. Two major things I paid for were never installed and I am still fighting to get them. Hired my own inspector during build. He found a few major issues and KHov refused to fix. For price of home I feel quality is not there. Once you sign on dotted line they become very independent. Also despite what they say you have to use their lender or it’s a different contract with lots of restrictions. Happy with community but not with building experience

Future buyers should be aware and not believe everything they are told.

The home seems to be quality, ut the followup to problems is very poor

The builder does not use the best quality material ie… wire shelves. They also dont use common sense in some of there choice on where to put things. Apparently they don’t know how to properly grade land for water runoff…

Need better follow up and more service employees.