K. Hovnanian's® Four Seasons Reviews
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What Homeowners Have to Say About K. Hovnanian's® Four Seasons.
K. Hovnanian's® Four Seasons has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian's® Four Seasons 738 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
K. Hovnanian's® Four Seasons - The buying experience was not very good.
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Parkland, FL
The buying experience was not very good. Home took so long to build it cost us 25 thousand dollars in added costs (storage and apparent). When we asked for some relief we were given a nominal amount. The craftsmanship is under par for the amount we paid. The final “cleaning “ was a joke! The house was filthy. When we said something about it we were told they only do “construction cleaning what ever that is. When we said something about several items that were not done correctly we were told “we don’t fix cosmetic items”. The works are good the company policies leave a lot to be desired. ...
K. Hovnanian's® Four Seasons responded:
Hi Hector, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Could be much better
- Anonymous
- Verified HomeBuyer
- August 14, 2022
- Middletown, DE
Attention to detail is lacking. Issues go unresolved. Everyone is nice but it seems like no one is on the same page. Frustrating to say the least. We love our home but didn’t expect quite so many issues from new construction (dead lawn, water damage to wood floor, missing basic items, poor workmanship, grout and paint on tile, crap lightbulbs, poorly installed electrical sockets, drywall and frame issues… to name a few. Bring your own inspectors throughout the process. Good luck.
K. Hovnanian's® Four Seasons responded:
Hi Kimberly, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Not what I expected, disappointed overall
- Robert W.
- Verified HomeBuyer
- April 22, 2022
- Kissimmee, FL
A long and laborious process. Some very bright spots. Sales agent Ken superb. 2nd mortgage agent Jessica superb (1st agent was full of herself and not helpful - I went up the chain & said she had to be replaced - I was then given the courteous, responsive and helpful Jessica). KHov mortgage agent Aaron top notch, could not have been better. Problems elsewhere - construction supervisor not even mediocre. Whenever I or my agent requested a meeting he had an excuse not to meet. Finally met him on the "pre-closing orientation"!. I was underwhelmed. Condescending and full of himself. Apparently ...
K. Hovnanian's® Four Seasons responded:
Hi Robert, thank you for your service and for sharing your feedback with us. We will pass your comments along to our local management team.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
Good responsiveness after rough beginning
- Anonymous
- Verified HomeBuyer
- February 24, 2022
- Chester, MD
Two and a half months after we signed our contract we were contacted with the news that the design we had chosen could not be built on the lot we selected. After trying negotiations with them we agreed to change our model so that we could keep our lot. (By the time we were notified almost all the lots in our section had been claimed, including the most desirable.) Also, we were not given a projected closing date until 2 - 3 weeks prior, which made planning the move hard for us. Workmanship in some areas was rough, though post-settlement responsiveness to our requests has been generally ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
K. Hovnanian's® Four Seasons - Been pleased so far, but only time will tell!
- Anonymous
- Verified HomeBuyer
- February 08, 2022
- Indio, CA
Been pleased so far, but only time will tell!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Difficulties with delivery of home and completing punch list
- Anonymous
- Verified HomeBuyer
- February 05, 2022
- Chester, MD
Frustrating experience to get to closing. Settled even though long punch list. 30 days post closing still trying to resolve punch list. Tiresome process and puts a damper on the experience with builder.
K. Hovnanian's® Four Seasons responded:
Hi! We are sorry to hear that you are experiencing issues with some repair work being completed and will send your feedback to the appropriate local reps for follow up.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Nice home, lousy service
- Richard S.
- Verified HomeBuyer
- January 20, 2022
- Parkland, FL
I love the home and the community, great home design. However, it was a painful process and we were not happy with the customer service we received throughout the organization. Went through 3 construction managers; finally got a very good one as our last one (Sal, great guy). Home has lots of imperfections/punch list items, which don't seem that important to the builder's homebuyer services staff. During walk through, they actually told us that we should not be concerned about things like missing paint, the quality of the garage finishes, and poor quality landscaping. Unfortunately, the ...
K. Hovnanian's® Four Seasons responded:
Hi Richard - thank you for taking the time to provide feedback. We are sorry to see that you experienced some quality issues and will be sending your comments to the appropriate local reps for follow up.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Hiden costs and statements like walking trails etc. that are false or have not come to fruition.
- Robert S.
- Verified HomeBuyer
- August 10, 2021
- LEWES, DE
In general the workmenship was not what I expected.
K. Hovnanian's® Four Seasons responded:
Hi Robert - thank you for taking time to provide feedback, we are sorry to hear that the workmanship is not what you had expected. I am sending your comments to the local team for review.
Total Score 3
Quality 3
Trustworthiness 4
Value 2
Responsiveness 3
Great Floor Plans
- Brenda S.
- Verified HomeBuyer
- July 28, 2021
- Middletown, DE
We love the model options offered for this 55+ community. The variety of floor plans can suit anyone's taste. Opportunities in the workmanship were repaired prior to us moving in but since we have been in the response has been very slow when issues have been reported. Care and attention must be addressed on the overall grounds in the development.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Overpromised, underdelivered
- Anonymous
- Verified HomeBuyer
- June 03, 2021
- Summerville, SC
The builder was very pleasant to work with, but after being in the home for over a month now, there are some major items incomplete and many poor quality items (wood trim, painting, etc.) that you notice.
K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking time to provide feedback on your recent experience. We are sorry to hear that you are having some issues with incomplete items, I am sending your comments to the local team for their review. Have a good day!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Neutral
- Anonymous
- Verified HomeBuyer
- November 19, 2019
- Howell, NJ
Employees were wonderful. House is made of inexpensive material, ex. Truss roof, no mechanical attic vent, will inevitably lcompromise the life of the roof. compressed plywood. Hot water on demand was a good feature.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Quality of work leaves much to be desired.
- Richard P.
- Verified HomeBuyer
- February 06, 2024
- Bluffton, SC
Not a lot of clarification during sales process. Final inspection much too quick with many questions and concerns left unanswered.
K. Hovnanian's® Four Seasons responded:
Hi Richard, we'd love to connect with you on the concerns you're having please feel free to reach out to us at onlinereviews@khov.com and let us see what we can do to further assist you with any questions or concerns you may have. Thank you for taking the time to address your concerns and we hope you have a great day! ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
they were OK. Not the best or the worst we have bought 4 homes 1 was Toll Bros. Others local builders
- Anonymous
- Verified HomeBuyer
- January 16, 2024
- Chester, MD
They are OK. The best thing about this development is that it is on the water. Also, the Chester House is beautiful and has pools, game room, indoor and outdoor sitting with views of the Bay.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Not impressed
- Paul M.
- Verified HomeBuyer
- December 30, 2023
- Indio, CA
Builder's representative was not thorough or helpful and promises made were not kept. Overall quality of workmanship is below average at best.
K. Hovnanian's® Four Seasons responded:
Hi Paul, we've recently sent your comment to local management and was made aware that they have contacted you about your concerns. We are aware of a recent service request submitted and our home service manager will be working closely with you through the warranty repair process. We appreciate your feedback and we're happy to hear that our associate will be working with you to address your concerns in a timely manner. Thank you and have a great day. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 2
Love the floorplan and neighborhood but man oh man we've had some builder issues
- Kathryn B.
- Verified HomeBuyer
- December 27, 2023
- Middletown, DE
Our project manager has been tremendous and very responsive, which has been good, but we have had SO many issues that stem from poor workmanship and materials. Our "upgraded" kitchen cabinets are flimsy at best and the quartz is extremely poor quality, but we're stuck with them. We've had a foundation leak, a plumbing issue that led to a flood and mold in the basement, improperly finished ceiling tape/mud which led to our ceilings having to be completely redone, a broken garage door, dishwasher, and fireplace. In addition, the caulking throughout the house is inferior and we have a lot of ...
K. Hovnanian's® Four Seasons responded:
Hi Kathryn, thank you for taking the time out to address the concerns that you were having. We've sent your message to local management and was informed that the concerns mentioned have all been addressed. We are aware of a recent service request submitted for your home and we have had an associate reach out about that issue. Thank you again for the review and we hope you have a great day. ...
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
Mediocre
- Dennis K.
- Verified HomeBuyer
- June 21, 2023
- Farmingdale, NJ
There have been over a dozen work orders filed to repair faulty/hasty installation. Some issues take on a life of their own and go on and on waiting for final results.
K. Hovnanian's® Four Seasons responded:
Hi Dennis, thank you for taking the time to leave a review. We were informed that recently our associates had an in-person meeting with you to discuss some concerns you were having. We're looking forward to resolving your concerns in a timely manner. Thank you again and have a great day! ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Great neighborhood and neighbors. Sloppy workmanship.
- Trevor L.
- Verified HomeBuyer
- April 27, 2023
- Summerville, SC
Unfortunately we have been very disappointed with the workmanship on our new home. Many sloppy finishes that we are now paying out of pocket to fix as warranty work was just as sloppy as the original finishes. We love the area and neighborhood but the move in experience has been painful.
K. Hovnanian's® Four Seasons responded:
Hi Trevor, thank you for providing your feedback. We're sorry to hear that you disappointed with your recent homebuilding experience. We have sent your message to local management for further review. Thank you!
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Issues with my new home / community
- Anthony J.
- Verified HomeBuyer
- April 11, 2023
- Dixon, CA
We went looking for a 55+ gated community in Solano County and found Khovnanian Four Seasons at Homestead. After placing our $5,000.00 deposit, our initial sales representative was "reassigned" to another new community. During the lending process, our primary loan services manager was "no longer" with the company. After we had closed on our home and moved in, our service manager and her assistant was also no longer with the company due to a mass layoff. In short, there was too much turnover and inconsistency, resulting in developing a poor working relationship and inadequate response to home ...
K. Hovnanian's® Four Seasons responded:
Hi Anthony, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Great sales experience, poor follow up on closing punch list.
- Anonymous
- Verified HomeBuyer
- April 07, 2023
- Parkland, FL
Everything was great on the front end. Sales and design staff very responsive and helpful and continue to be even after we moved in. Wish I could say the same for construction staff. We still have many open items from closing punch list with no follow up. They are not very communicative with us or the trades who show up unscheduled without materials needed to fix any issues. While everyone has been very pleasant to work with, nothing is getting done.
K. Hovnanian's® Four Seasons responded:
Hi, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Beautiful model but...
- Roseann G.
- Verified HomeBuyer
- January 17, 2023
- Buckeye, AZ
The model we chose suits our lifestyle; it is beautiful. However, many issues were not dealt with prior to closing. Could be the victims of not enough help; however, the quality control was surely missing in this home buying process/experience. For nearly $700K home pricepoint, I would have expected better quality from the trades. Even the windows are subpar. Even now almost 4 months later, the customer service follow up on this side alone is not good. I am still waiting on cabinet fixes and between the customer service center and vendor they cannot get orders right. No timely follow up ...
K. Hovnanian's® Four Seasons responded:
Hi Roseann, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
The floor plan is good
- Anonymous
- Verified HomeBuyer
- January 05, 2023
- Elyria, OH
Disappointed with the details for price paid
K. Hovnanian's® Four Seasons responded:
Hi John, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Expected better experience.
- Anonymous
- Verified HomeBuyer
- April 02, 2022
- Chester, MD
Sales staff unresponsive after we contracted. Construction crew stretched way too thin with so many simultaneous builds. Still waiting for many punch list items to be addressed.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Good experience at times, frustrating experience at times
- Anonymous
- Verified HomeBuyer
- January 22, 2022
- LEWES, DE
Workmanship could have been better. Sloppy final touches and preparation. Poor communication and follow up to issues by work team.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Location and Community - Better than our Expectations. Home Finish Work is Poor / Sub Par (all Interior Installation) Cabinets, Moulding, Paint and Finish.
- James S.
- Verified HomeBuyer
- November 30, 2021
- LEWES, DE
K Hov is a Great Choice for the Belle Terre Community. If you choose K Hov for Belle Terre - Be Cautious - For many reasons in this 2020 /2021 experience and not defending K Hov- Your Home experience may be less than you expect as K Hov is facing difficulties to deliver a Quality Product. My home purchase has become a disappointment with K Hov but one that I hope finishes well. TBD
K. Hovnanian's® Four Seasons responded:
Hi James, thank you for taking the time to provide feedback. We are sorry to see that you are disappointed and will be sending your comments to the appropriate local reps for review. Have a good day!
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
K. Hovnanian's® Four Seasons - Khov is just okay.
- Steven S.
- Verified HomeBuyer
- October 13, 2021
- BUCKEYE, AZ
Khov is just okay. Nothing more, nothing less.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
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