K. Hovnanian's® Four Seasons Reviews

Everything is exactly as promised.

We are very pleased overall from sales to construction, settlement and responsiveness to issues. Thank you KHOV!

We had a wonderful experience with Bill, Fred, Nikki and Randy. Sincere communication from the start. Any glitches were fixed satisfactorily. My guests are impressed with the grandeur of my new home and the finishing touches that were included. We had security knowing we chose K.Hovnanian and the reputation of the company.

While I am very excited to be in my new home, I am very disappointed with the fact that the laundry room water connections were clogged with dirt. This required multiple appointments with the plumber which resulted in the wall being opened. I am still waiting for the drywall to be repaired and the washing machine to be replaced. It has been 5 weeks since I moved in.

The builder delivered exactly what they promised but the most wonderful thing they have going is the people they hired.

easy to work with during building process.

It was too much stress, KHOV is not a small company, I don't understand how they can keep changing closing dates not knowing that the buyer is coordinating their move with others. When I said I could close by end of month, after spending almost 700K on a house,, they threaten to charge me $500 only to cancel and move the closing date 2 more times! We are not totally dissatisfied, just not as thrilled with our purchase as we expected to be for the money spent.

I love the active community with many events. I love my new house, it's perfect for me.

I felt that the customer/buyer/end audience was not given deserved regard as the one spending the money. Simple items (responsiveness, honesty, consideration, graciousness, and apologies for mishaps) cost nothing but go along way toward greater satisfaction.

Despite the 6 month delay due to Covid (which of course was very challenging) there were definitely some highlights. There were a number of people trying to do their best. Most of the delay was out of their control. At the end of the day the house is beautiful and we’re very happy. Most of the walk thru items have been done.

Very disappointed that many items in our home were not completed before our settlement date. Mold remediation in our basement was needed within four days of moving in. We, and many other new homeowners in our community, believe KHov should have a crew to fix and/or complete items in our homes before or as they keep building new homes in our community. Our KHov home purchase could have been a better experience.

There is a lot to like about this house and unfortunately those things are overshadowed by some negative aspects of the buying and building process. Our closing was delayed 3 months and rather than delay any longer, we closed and moved in with multiple items unfinished and areas needing to be fixed. (Here's a sampling of problems: missing towel bars, crooked walls, damaged flooring, damaged kitchen cabinet door, backward closet door, damaged window screen, unrepaired holes in pantry & pantry shelf missing brackets.) Ours is not an isolated situation; others in the development report similar experiences. It's my understanding that these types of issues and delays are typical because builders (not just K. Hov) are unable to get reliable trades people and they run into problems with utility companies. However, the continuing delays and slow pace of repairs 6 weeks after moving in seems ridiculous and I have to wonder why they continue to start on new houses when previously built houses still need work. ... More

Builder having issues with third-party trades not honoring commitments resulting in over promising and under delivering.

I've always looked at khovs history of quality building. The initial sales experience was good, but all went down hill after construction started. Yes, Covid contributed, but even when things got better, there's no excuses for some of the shoddiness I experienced. Contracts are in their favor. Buyers spend an exorbitant amount of wasted money. Repairs or promises of finish and repair are made right up to Closing, but don't happen, even after Closing. Phone calls, emails, etc., never answered. I read company could possibly be headed toward bankruptcy, it sure acts like it. I'm so sorry I believed in them. ... More

The buying experience was not very good. Home took so long to build it cost us 25 thousand dollars in added costs (storage and apparent). When we asked for some relief we were given a nominal amount. The craftsmanship is under par for the amount we paid. The final “cleaning “ was a joke! The house was filthy. When we said something about it we were told they only do “construction cleaning what ever that is. When we said something about several items that were not done correctly we were told “we don’t fix cosmetic items”. The works are good the company policies leave a lot to be desired. Excepting poor craftsmanship is not the way to do things. Would we buy a KHOV home again..I doubt it. ... More

Good experience from start to finish other than the delays because of PG&E. Once construction started everything was great. Great communication with sales rep. Received almost every weekly updates on the building progress.

Purchasing our new build home @ K.Hov has been an amazing experience. Wendy has been very attentive, kind, and informative. We honestly, stuck with K.Hov despite the COVID-19 delays, because of her. She is fantastic and very professional. We would highly recommend considering purchasing @ K.Hov. Upon our final walk-through and move-in, Tom and his crew were detail oriented and extremely helpful. We are blessed to be a part of the K.Hov family. Thanks, Team!

I am a retired builder. Based on my years in the industry, the quality of some of the subs is poor. Construction housekeeping is poor at best so cleanup during construction and protection of existing finishes needs much improvement. Not enough time is allotted to punch list corrections before closing and, after closing, correcting punch list/warranty items has been very slow if non-existent

The sales team was great. Very responsive. Same goes for my construction manager. Had some issues with the design center in the beginning. The trades during the construction process are slobs. They through their food on the property, basically all of their trash. More effort needs to control it. One way is to fine them. Once you start effecting their money, the habits will change immediately. Closed on the house a month ago, and some trim and minor punch list items are still not fixed which is frustrating.

Every one was very personable. Attended to any issues in a timely fashion.

The lack of attention to detail and ensuring that the subcontractors did quality work leaves a terrible taste in my mouth. There were multiple delays with no explanation for most of them. I am considering selling my home and moving to put this behind me.

The picking of the designs for the home, the process was good but somethings were not explained and I assumed were included in the home, I wanted a larger patio and thought that I mentioned it but it was not done, I did not pay extra for it but would have and planned on it but I guess I never explained myself.

Overall it was a great experience. Our project manager would send us weekly E-mail’s with information about the building process for that week, and that continued throughout the build. Everyone was great. From the sales office to the design team. I am glad we went with K Hovnanian!

Kelsey and Mike where fabulous. Anytime I had a question about the building process or timelines they were readily available. They went above and beyond in including me in the entire process. Kelsey is a wonderful advocate for the homebuyer.

Its was a fantastic experience, specially having a smooth transaction with a very profesional people i like the community too