K. Hovnanian's® Four Seasons Reviews

We we're extremely disappointed the home (after pushing our settlement date back) was not completely finished, nor was it clean. It's not a situation we wanted to be in, and though very disappointed in the readiness and cleanliness of our new home for our final walk-through on the morning of settlement, we could not push our settlement date back again. The impact on us would have been worse than the first delay. We do love our new home, but my husband has made many repairs already, to include installing towel and toilet paper holders and repairing the a bathroom door. The door would not close, so the quality team clearly didn't check it. The bathroom was never 100% completely finished, as it was apparent it was a rush job to get the walls finished and painted (no accessories) once the plumbing and electric was finished a couple days before settlement. The appraisal came in much lower than the sale price, so that increased our settlement charges, which is obviously very disappointing for us. We spent almost $750K on the home, so we expected to get that value in our home, but the quality is nowhere near that and the low appraisal is evidence. ... More

The entire experience was disappointing. The process is extremely disorganized. They should be ashamed of the quality for the price paid. They have no ability to schedule with any confidence and use "Covid" as an excuse for everything.

Attention to detail is lacking. Issues go unresolved. Everyone is nice but it seems like no one is on the same page. Frustrating to say the least. We love our home but didn’t expect quite so many issues from new construction (dead lawn, water damage to wood floor, missing basic items, poor workmanship, grout and paint on tile, crap lightbulbs, poorly installed electrical sockets, drywall and frame issues… to name a few. Bring your own inspectors throughout the process. Good luck.

I had a very good experience. I had my sister in the area and she helped keep an eye on things. I got weekly updates and if I had questions they were answered promptly.

Overall we have been happy with our purchase. The Sales person Adam was great. the mortgage folks were good, but the process is tedious due to all of the government requirements and regulations. Our home was built and delivered on time. We had a punch list of items to have corrected post closing and are still working thru some of those issues. Neighborhood, neighbors and amenities are great!

MMy salesperson Dylan was professional and helpful with everything from initial contract to closing. However after moving in I discovered. how bad the workmanship was. The painters oversprayed every window, the caulking seemed like it had been done by a first grader. Paint and caulking on virtually every floor. The cleaning crew was awful. Dylan the assistant construction supervisor is a gem. Spent hours trying to get everything cleaned up but there is still a lot to do. Now will have to depend on service to fix stuff

This house has so many issues I don’t know where to start. Shoddy construction, trash, glass and nails left in garage. Openings in house where frogs enter. Workers not showing up, some reek of pot — no wonder! Paint splatters all over, damaged cabinets, damaged faucets, two cars do not fit in garage, never told that when choosing house model. I have deep regrets and am profoundly disappointed.

Lisa N was outstanding and very supportive during our entire process. James was outstanding addressing all of our questions and explaining the entire process until we moved in and then was extremely helpful with issues we had with some of our appliances contractor. I would say because of the two of them they took a lot of stress off of our experience.

Sales person was always available to answer questions and was very helpful throghout the purchase process. All mortgage issues were addressed and assistance was provided when needed. All issues of delivery of residence were completed for closing of purchase. Would do it all again with K. Hovnanian company. A very positive expierience.

On our pre-settlement walk thru, we commented on the dirt left on the floors. Nothing was done. We had a list of issues that were supposed to be resolved before we moved in 6 days later but not a single one was addressed. Our front door looks like it was painted by a 5 year old and the floor in the master bath is covered in caulk. I still do not havee a working dishwasher one full month after settlement. I could go on........

I was a bit apprehensive at first, only because being single, and recently building a new home in another state! Kelsey and Mike ( and my wonderful Real Estate lady) made this very easy for me! I don’t know how I would have ever done this without them! They have become my friends! I highly recommend them!!!

Curtis helped us secure our desired lot and was responsive to our inquiry. Kristen helped us design the home of our dreams and assisted in the selection of the perfect combination of products - she was so easy to work with. Mike was the definition of a perfect Project Manager - he was responsiveness while we were building from a distance - always taking calls and sending much appreciated pictures. He helped us get the home to be our home in every way possible. Jessica in KHOV Mortgage was a godsend! From the very beginning she made herself available to answer every question about the financing process and was an absolute professional! She helped us navigate through the approval process and interest rate determination and was a therapist, too, calming our nerves all the while keeping us updated with the latest statuses. Marcia in the closing and settlement department is a top-notch asset to your organization. She knows her job thoroughly and was able to assist us at every turn making sure we settled on time! In summary, every customer touch-point in your organization was an absolute pleasure to deal with and we'd be pleased to provide a great recommendation for the purchase of a KHOV home - we certainly love ours! ... More

As closing got nearer and issues found after closing still not resolved and it’s been two months. Two major things I paid for were never installed and I am still fighting to get them. Hired my own inspector during build. He found a few major issues and KHov refused to fix. For price of home I feel quality is not there. Once you sign on dotted line they become very independent. Also despite what they say you have to use their lender or it’s a different contract with lots of restrictions. Happy with community but not with building experience

The experience was very professional.

Sales process by Dylan has been extremely professional — attentive and transparent. Stephanie and Dylan at Homeowners Services take pride in solving issues — and they do. The opportunity for improvement is the sit down settlement. You should prepare a folder with labels separating and identifying each set of documents. We simply got a huge amount of documents that were not even stapled by category, and sorting it out by ourselves was not easy. It gives the impression you simply don’t care enough or you are saving money. Glad to talk about it.

There were many difficulties with the process of getting to settlement. Many unfortunate mistakes and delays.

Home buyers can really trust the work and level of craftsmanship of the builder. Questions are quickly answered, and you can trust that the builder wants you to move into a nice home. That is clearly one of his goals.

I had a very good experience when purchasing my home. The home was just starting to be built and was only a foundation when I purchased it. The process of having the home built was relatively simple Michael the project manager kept me up to date on progress through phone calls, text messages, and emails. The home was completed within the time frames I was originally provided there were no delays. The home seems to be good quality with appropriate thought going into the small details.

We had a good amount of resistance with the construction manager. But once we involved Jenn, things improved. As an example we still have issues of water retention at our front driveway-not yet sorted out

M. Dylan, sales representative, went way above & beyond during & after the purchase of my condo. So grateful.

Stacey is awesome James is great, once you get passed his hard shell So many little things were not well done. If it was just a few, it would have been fine. But add them all up and it doesn't make for a great experience. We are moved in for a month and still finding things that shouldn't be.

Spend more time asking questions during the initial purchase time. I was disappointed that certain areas were extra and did not know about them-example completion of the garage interior and extra charge for second outside fixture. There were other areas I am not aware existed until after talking to other residents.

Buyer's Remorse...The juice is not worth the squeeze. Product is not worth the cost and aggravation.

While the quality of materials was as I expected from a large developer in a booming development, there were occasional lapses in the quality of workmanship that would have been a problem, if not for the excellent customer service provided by our construction manager, Nick. He was always ready to listen - even when I was a little frustrated -- and always saw to it that the concern / problem was addressed to my satisfaction. Great representative for K. Hovnanian.

the homes are really beautiful and reasonably priced