K. Hovnanian's® Four Seasons Reviews

I liked that Mike and Amy kept updating us with calls and pictures of the progress they were making during the construction of the home. But we felt that Khov wanted to close whether the home was ready or not. The tile backsplash in our kitchen was completed the day of the closing. There were too many loose ends that still needed to be completed when we closed. For instance, we closed and the evening of our closing a guy was washing down our tile floor and BTW he did a crappy job as we cleaned up after him the following day. Not sure why you are wasting money on that guy. The guy who installed our cupboards was really bad as he left with cupboard doors that were uneven and door handles that were obviously crooked. You should find a better craftsman for that job. I would not have him back to my home for anything. For a new home we just have had to deal with a lot of stressful stuff. Like we kept asking that the door weather stripping be corrected to get a tight seal. We even mentioned about the weather stripping before closing. We kept asking for touch up paint so we could do a lot of the touch up ourselves rather than wait. We still have a section in the back of our house that has never been painted, which we mentioned but no action yet. Our A/C just went out, needs a new compressor, hard to believe in a new unit. Don't get me wrong, we like every single person we have had to deal with. Mike, Amy, and Alyssa are all very nice and easy to talk to but we are frustrated on how all of this has gone done. Maybe the real issue has to do with the quality of the subs that are doing the work, I don't know, but I do know that many times Mike has gone above and beyond, even doing other people's work, I think, to help us out and solve some issues that we have had. We highly esteem Mike for his efforts to help us through this process. ... More

Michael, the Senior Community Construction Manager, was a joy. He has been so helpful and eager to assist.

We're very happy with our new home. Mike and Kelsey were great, they answered every question that I had. They called every Wednesday to give me an update throughout the whole duration of the build.

Sales Rep "Amy" from K. Hov was excellent & stayed in contact throughout the process. Rate: Excellent. Project Manager "Mike" attended to ALL our inquiries immediately & continued to be available after we moved in to rectify any minor touch-up needs. "Mike" kept us informed from start to finish & beyond. Mike was very good on our Walk-through's & on our delivery date and addressed any & all of our requests for service. Very thorough & would highly recommend both Mike & Amy to friends or family. We are very Happy with our new K. Hov. home & the community at Four Seasons/ Sun City West Az.

We loved receive consistent updates from Tom and always knowing what was going on with the house. I feel the quality wasn't the greatest in the drywall and also the placement of the electric outlets was not well design. Thanks

At this point would not recommend

Our builder Dave was awesome. His constant communication and forward thinking was a tremendous asset for us especially since we did not live in the area.

the sales lady Liz was very nice on top of everything ,informative . also the manager Robert was informative , direct to the point .

Amy was a Pro at sales. Well trained and experienced.

Would I do it again? Yes probably. My sales girl Lisa was wonderful. Jocelyn at the design center has the patience of a saint and extreme helpful. Lastly my construction manager Nick simply outstanding. With that being said I believe the design center should know the models a little better with lighting details. What would work in different spots. It is also very hard to pick out carpet, flooring, lighting, paint, siding and fixtures . Well actually everything in one day. It is helpful to go the design center first before your appointment to look at things first. I was very impressed with some of the quality and workmanship however some of it leaves much to be desired. I'm not sure how you leave gaps in the drywall above a door frame. If the house is painted more than once I would think it would cover white areas of the drywall. The painting could be much better and they need to cover the counter tops when touching up the paint. Paint sprayings on new quartz counters. I know they are initially covered. Not thrilled with my concrete work. I spent 7 hours over two days scrubbing and scraping the concrete off my siding and sliding door. They need to cover these areas before pouring the cement. The windows both top and bottom should tilt for easy cleaning. Keeping in mind it's a 55plus community. I love my GE Profile appliances so much more than the Kitchen Aid ones I left. I love the layout of my house and the storage it has. My favorite is my ceiling to floor brick/stone fireplace and my kitchen cabinets. The pool area is so pretty , my neighbors are great. Cant't wait for the walking trail and dog park when it's completed. It's a give and take and nothing is perfect and we're all human. You are just paying so much for this lifestyle community you would like the best. Yes I would recommend Four Seasons and do it again. ... More

Kelsey was wonderful to work with; also she introduced me to Rider Realty to sell my home which was a great experience. I have been disappointed in that fact I've been in my home five weeks and still have no appliances that are mine (loaners)! I also have a messed up weather stripping on the front door that is still not fixed! There has been no ten day follow up which we were told would happen and the AC vendor still has not contacted us like we were told. Overall I love the house but little items make the experience less than great!

Salesperson,Ralph,made me feel like part of the family from the beginning

Shannon, our sales associate was awesome. That was the best part of the experience. She responded quickly to every question or concern. I have bought/built 7 houses. The attention to detail from the trades was absent. The house was not even cleaned for us to move in. The construction manager told me it was construction clean. They should be ashamed to deliver a house with so much construction dust and dirt in the house. The basic structure of the house is fine. We love the community and the people. It’s disappointing to spend this much money for the quality we got. We are now having to fix stuff ourselves. We had pendants in the kitchen replaced and they didn’t work because the wires were stripped inside the box by the builder’s electrician. There are plenty of those examples. We have just resigned ourselves to fixing things as we find them. They just hired a new construction manager from outside the company who seems to be very good. Maybe the people getting their homes built now will have a better outcome. ... More

James did a good job of keeping us informed.

I'm happy to have made the commitment to build. However, and importantly, since I live out of state, communications were oftentimes slow; sometimes no response at all until I pressed for response. Made decision-making and timing of visits to the property problematic. So, some frustration throughout the process, even up to the time of closing. Also, importantly, was that several options in the Everett model (my chosen model) were not available to me, but there was no signage in the model nor was information offered to 'announce' that select options were no longer available. Another source of frustration. In the end, I am happy I built in Four Seasons. Just wish the process had been less bumpy. ... More

Eban was great all the way through. Electric fixed our problem. Premier has been helpful, John, Clint too. Pratik wouldn’t answer our emails or texts but he moved to a different job. Two important things had to wait until after settlement.

Watched every day the construction and the hard work and dedication of these workers even through terrible weather hats off to all of them,

Good Job. The staff was great. Quality is very good. There is no such thing as a perfect house. I'm very satisfied.

Sales Rep was only satisfactory; difficult at times. Would not ever buy again without my own realtor. However, Valet, Tom was extraordinarily helpful at pre-move in and post closing, VERY responsive, as was John, the project superintendent. Head landscaper was also extremely helpful with front yard landscape plantings.

When I signed the contract in January 2021 I was told the house would be ready in August, yet it didn't get completed until April 2022! While that is bad, all of the empty promises of closing dates along with the lack of weekly progress reports mad the entire process horrible. My recommendation is to hire someone whose only responsibility is to go to each house every week, take pictures and email the buyer with a progress report, allowing the construction managers to focus on building houses.

The materials used in the home are of quality. The workmanship is the same standard, I am well pleased with my move with KHOV.

Despite supply chain issues, the team got us an excellent home. The warranty department could use some help; slow to respond.

Ron was great in following up and resolving issues pending.

Stacy, James and Joslin were great. All three were very responsive. We had a few minor issues that were resolved for the most part. Things out of their control that should be considered in the future. 1. Service Door should be offered as an option especially for 55 and over. 2. The mechanical room should have been painted. Does not look good when you are showing the house to friends and open the mechanical door with dry wall tape and gashes in the wall. At a minimum it should be spray painted with at least one coat to cover up the tape.

Constant change of Constuction managers left out of town buyers on a lurch