K. Hovnanian's® Four Seasons Reviews

The salesperson had a problem with telling the truth. She lied about almost every question we ask. The builder does not inspect homes before a new homeowner takes ownership. We are still finding things that were not installed that we paid for. They forgot to put in a special shower head in the master bath. So now the installers need to rip out the shower wall in order to repair it. Plus we have other problems waiting to be repaired. And we have only been here 31 days

as soon as I moved in had lot of issues some of which were resolved but others not yet. the quality of material used and the work is not par with the price I paid to purchase the house. disappointed with the crude workmanship

The entire experience, since I put purchased this alone, as a retirement home, has been more then scary.

Love the community and home choices but workmanship is sub-par and responsiveness is the worst. Emails go unanswered and 50% of tradespeople don’t show up when scheduled and we often spend many days at home waiting for them to show. Private companies are the best with honoring appointments but KHov tradesmen are abysmal at keeping appointments. Warranty repair personnel do not get back to you often for days or weeks. We still havre about 5 items that have not been completely addressed since we closed in early July. Very disappointing. We expected better from KHov.

If the axiom Location, Location, Location wasn’t true, we would have walked.

Our salesperson made the buying experience very unpleasant. We had several issues with the build of our house, including a mold issue, which took over 6 weeks to resolve. Our house was not ready when scheduled, as a result we had to spend $8,200 for the month of June 2023 to continue to rent. KHov took no responsibility for this, nor did they try to expedite the delivery date in any way, in fact scheduling our settlement for the last day of June, despite our house being ready and our repeated requests to move it by even one day. KHov has also been very slow to respond to the numerous deficiencies in our house since we've moved in, and 3 1/2 months later there are still quite a few major items that haven't been resolved. Overall, we would not recommend KHov to anyone, because they have demonstrated over and over again that they don't care about their customers, despite them spending hundreds or thousands of dollars on a home. ... More

khov & hoa are not what they said they would be!!

This experience was a nightmare!!! With the exception of the Construction Manager, who was responsive to any and all of my questions during the building process, as well as the Finance Team in Florida who were a breath of fresh air; the rest of kHovnanian Staff from the Sales Person to the Design Center were a nightmare!! There were no return phone calls and/ or emails from the Sales Person, unless it had to do with monies; and he wouldn't respond to confirm and back up information, he had originally given me, of which I made my decisions from. I would never recommend anyone to KHov as there isn't anyone on the face of the earth, I despise that much. All this took place in December 2020, with COVID-19; and the Sales person from kHov was only interested in monies during desperate times when everyone is trying to make sure that their financial decisions are somewhat safe. He just about left me with a horrible impression, that I told all my friends and families to find any other builder besides kHov. ... More

I bought the Shoreline as it had the best floor plan. I was excited to be able to have upgrades, however, I had to drive to Sacramento (2 hours away) twice to choose limited overpriced upgrades. One the hone was started, I found I had to fight for work I requested. The most disappointing was the tile work in the guest bathroom and laundry room. The plywood used on the top of the vanity and cabinet is too thick. You can see almost a inch of plywood. I was told it could be patched..this was an expensive project so no I don’t want it patched. Unfortunately I didn’t discover this until after closing so I have to deal with the warrant company. The tile problem is also on the backsplash in the kitchen. Tiles are chipped, grout is sloppy. It looks as if a child did the work. The person in charge did a terrible job! Dealing with him is difficult. He works hard to not correct the work. The day after close the garage door didn’t work. Instead of replacing, he had it repaired. I’m disgusted with the shoddy sloppy work. ... More

Some of the construction was not any where the quality I thought was supposed to be. When an individual pays $700K plus you are expecting high quality, but not here. Four roof trusses were either cut or severely broken to make the roof system fit. One floor joist is bent about 15 degrees creating creaking when walked over, The electrical system was poorly designed. One 20 amp circuit for 12 outlets in the kitchen is at best a joke. In today's world many appliances are operated at the same time but not in this kitchen the way it was designed. Mike in the sales office lied on a consistent basis. No gas meter, but when I drove through the house there was one installed. And so on. He stated after telling me that the settlement date had to be pushed back 2 weeks on three different occasions, one being there were only 2 building inspectors working for the county and on was out sick. Getting items fixed has been a nightmare until very recently. Fixing the trusses have still not been addressed after a third party inspection found the problem in the first few minutes approximately 8 weeks ago. And the list goes on and on. ... More

KHovnanian does not know how to build a house correctly the 1st time. Everything from cheap, unprofessional subcontractors to on-site personnel who do not conduct proper supervision of the trades employed result in home owner problems that are handed off to a warranty team that take months to resolve the problems they inherit. Exterior stone masonry, cabinets damaged or MISSING, horrible painting / finishing (inside & out), appliances (& the installation of same), upgraded beam work installed not square to the structure, even uninspected rough electric work are examples I personally know of that were not done professionally. These problems are then handed off to a overloaded warranty team that don't have the time to show up when trades are scheduled to do their repairs and the homeowner is required to wait hours & hours multiple times for trades who show up without floor protection, without their proper equipment or tools to do their jobs, & who often don't even have the correct repair information with them when they do arrive & have to reschedule their visits. I would never recommend purchasing a house from your company - never. I've been a professional contractor for 30 + years & I've never seen a company display such disregard for the customer. ... More

We have bought several new homes with several builders. This is our worst. 3 months in the house and cabinets still have holes in them. Shower stilll leaks. Gate needs repairs. House needs painting. Nails are popped out and walls need sanding and painted. Etc. B

Very disappointed with quality of home, a disappointment only made worse by a lack of urgency/efficiency in correcting reported service issues.

Unfortunately, Buyers should skip the hype by Hovnanian. They are unreliable and untrustworthy from beginning to end. Commitments aren't kept, workmanship is sloppy and unprofessional, building codes are ignored (in our case completely missed) and there's a persistent, constant need to keep after them even AFTER the home is completed. These are for STRUCTURAL items, not just cosmetics, Look carefully.....

Unfortunately my experience has been less than enjoyable. Our home was over 6 months beyond completion date when we finally closed. We closed on our home mid October. It is now early December and they still have not repaired the problem issues from the check list. Defective floor tiles were installed even though the surface had quite obvious flaws, shower door in guest bath not sealed, water runs all over the floor, shower head in master bath is aimed directly at the door so water splashes out around the door opening, cement floor in garage was "pocked" in several areas from nailing boards together, house was filthy with spider webs in the ceilings, glue all over windows that was never cleaned. No communication, when we do get promises to fix problems nothing happens. Unfortunately we are going to have to seek legal actions to get our home corrected. ... More

Our home cost over half million dollars and you would think you would have a new walk-in home with no issues. This is not the case with KHovnanian Homes. We were pushed back a week on settlement so builder could get all things complete. A week before closing did a walk through and was told all the items would be complete before closing. This proved wrong and now a month after closing we are told all the subs would be here to complete the punch list items. Some of the punch list items include the sod. They have replaced sod three times and still have gaps between pieces of sod and these gaps can be 4 to 6 inches. Very slopping workmanship. If you would come to this community and see what is happening throughout neighborhood. Floors have high spots and even a low spot near entry. Again, this is a sign of poor workmanship and lack of follow-up making sure it is installed properly. We had trim not installed and have waited a month for them to come and patch holes and paint. There are other issues but will not list only wait to see if corrected. One of the things that is most upsetting is having to push out settlement and closing. We had to reschedule delivery of PODS and reschedule moving people. Each was an additional cost to us. I know I told John (our construction guy) I would give a favorable review if everything was complete. Still waiting on everything to be complete and some of the items (Lawn) is still in need of repair. You would think for a half million-dollar home they would want a good-looking lawn to help with the sale of new homes. ... More

Horrible mistake of buying this house. Horrible in every way. Can’t wait to sell and get out

ALL NEW PURCHASERS LIVING IN ACTIVE CONSTRUCTION ZONE. BUILDING SPEC HOMES NEXT TO OCCUPIED HOMES BULLDOZING CONCRETE POURING ETC 6:30 AM TO 8PM NO CONTROL OVER NONENGLISHING SPEAKING SUBS WHO PLAY CANTINA MUSIC FROM BOOM BOXES HEARD BLOCKS AWAY PUNCHLIST ITEMS POORLY OR NEVER FINISHED LANDSCAPING SUBSTANDARD INTERIOR FINISHES LACKING IN MANY RESPECTS PAPERWORK FOR APPLIANCES OFTEN NOT RETAINED

Jennifer and katlyn are the best. Everything else, buyer beware

Deceptive sales practices, poor build quality, both in materials and labor, items that are excluded from the upgraded packages purchased, but not disclosed, promised times committed to and missed by warranty department, no follow up from anyone at KHOV. This is our 4th home build, and the absolute worst.

We have nothing but problems since we moved in July, can't believe the poor workmanship and installation for the price paid for this house.

Terrible detail on cabinets in kitchen and granite

We have had several issues! Namely, electrical panel had to be replaced, including circuit breakers. That being said, I came home from NY, after burying my Mother to a dead refrigerator ( breaker was thrown.) that was July 31st! Still waiting for a new refrigerator!! The humidity in our home has been as high as 78% for many weeks, and still averages 67%. Unless, I turn the thermostat to 67 degrees. I can’t live like this much longer. And the standard answer is, ‘ wait till Fall! And the building will dry out!” The lack of response for the higher ups is appalling! And I will never recommend any buying here in FS. Very sad situation…. Not the way retirement was suppose to be. ... More

What we thought was going to be our dream home, turned into a nightmare of horrors. In my opinion, KHOV is a low grade production builder that utilizes general labor instead of skilled tradesmen. Their end state product is extremely low quality. I would NOT recommend this builder.

New house not clean. 4 months after closing still fighting builder to fix things on punch list from walkthrough.