K. Hovnanian's® Four Seasons Reviews

Features are less than what purchased, such as no ability to set water heater temperature. Some workmanship extremely sloppy (painting, caulking for e.g.). Washer lid hits cabinets (model version doesn't). Some windows won't stay open. Definitely love the floor plan and hope all issues get resolved. Other people say that the issues do get resolved.

Having talked to neighbors, everyone has had some issues with Khov. I have had so many reassurances that items would be fixed, and then one excuse after another. New superintendent is good, but is overwhelmed with the number of complaints and the lack of support from trades--particularly cabinets. Economic conditions may dictate the need to complete homes rapidly, but in doing so, homeowners are faced with following up to correct issues that shouldn't have occured had they been done correctly the first time

The workmanship of the various trades is horrible. Talking with other new residents not a single one has had a good experience with the quality of the home. The only good thing is the neighborhood seems to be very friendly.

The entire experience was disappointing. The process is extremely disorganized. They should be ashamed of the quality for the price paid. They have no ability to schedule with any confidence and use "Covid" as an excuse for everything.

On our pre-settlement walk thru, we commented on the dirt left on the floors. Nothing was done. We had a list of issues that were supposed to be resolved before we moved in 6 days later but not a single one was addressed. Our front door looks like it was painted by a 5 year old and the floor in the master bath is covered in caulk. I still do not havee a working dishwasher one full month after settlement. I could go on........

We like the floor plan of the house very much. We like the flooring very much. I requested an optional window in the bathroom that the salesperson failed to include and charge us for. Even though the sales person took full responsibility in stating their error we were told there was nothing they could do about it since the prints had already been approved by the county without the window. The Front door frame had a crack in it from where the door latches down to the floor. We were told the frame would be replaced but it was not. The crack kept getting Filled in with several coats of paint to disguise it. The door does not fit properly. Neither does the rear door fit properly. There are gouges in trim work in the foyer & throughout the house which look as if a critter chewed on the wood before it was installed. When an insulation crew came through the 2nd time they were not careful with their equipment and marred several corners of finished base moulding, even chipping wood. We have 3 interior doors, one was gouged through and 2 were scratched badly. We were told these would be replaced but the fix was globs of caulk and paint. We have white paint footprints all over our driveway up to our front porch, spattered paint on interior floors, drywall tape seams very evident on ceilings (which was supposed to be fixed prior to our move in) and an interior door casing to the office that is not set centered in the door opening. Our landscaping was set in with several diseased bushes. The sprinkler system gives good coverage but the sod is littered with small pieces of construction material (very unsightly) and rocks. I have been daily picking this stuff up fearing the lawn machines will pick it up and throw it into a house or vehicle. In summary, we like the floor plan but are not pleased with the workmanship and carelessness to our home. ... More

Shannon, our sales associate was awesome. That was the best part of the experience. She responded quickly to every question or concern. I have bought/built 7 houses. The attention to detail from the trades was absent. The house was not even cleaned for us to move in. The construction manager told me it was construction clean. They should be ashamed to deliver a house with so much construction dust and dirt in the house. The basic structure of the house is fine. We love the community and the people. It’s disappointing to spend this much money for the quality we got. We are now having to fix stuff ourselves. We had pendants in the kitchen replaced and they didn’t work because the wires were stripped inside the box by the builder’s electrician. There are plenty of those examples. We have just resigned ourselves to fixing things as we find them. They just hired a new construction manager from outside the company who seems to be very good. Maybe the people getting their homes built now will have a better outcome. ... More

Many discrepancies found during pre-close walk still undone on closing day. Overall detail workmanship shows lack of attention to detail.

Quality of construction is poor.

We love the community and had a great sales experience. Ask for Ken Gennett in the sales office. Unfortunately, we had a horrible project manager who failed to manage his subcontractors. On multiple occasions, we found the home unlocked and open to the elements after contractors were off site, even after walls, cabinets and appliances were installed. Our project manager did not communicate consistently and was unresponsive when we identified issues during construction. As a result, we had a multiple page punch list when we closed, and over one month later, we are still trying to get K. Hov to resolve the open items. The good news is the K. Hov. warranty person is great, but it is all a huge waste of everyone’s time. ... More

We were dissatisfied. Workmanship not great. Paint over sand dust, terrrible caulking, siding reversed, trim work fair. Not willing to change any item if a spec home. They have this attitude - any issue must be seen beyond 6ft from every angle in order to be considered for repair. Problems are passed along.

VERY difficult to get repairs scheduled and issues are never resolved in 1 visit. Repairmen cause damage when they come.

Cheap materials but worse of all the worse contractors we have had in our home buying experience. This was our 4th home and we have never seen anything this bad.

Bought home in September 2022 Moved in January 2023. Still trying to find out why I had to pay the whole year properly tax in 2022. I didn't own the property until September. No one has a answer. Should have been prorated.

Rebekka is Honest and Trustworthy.

At this point would not recommend

You get what you pay for!

The sales people are not prepared and I’m educated on the product The design person lies to u The construction people tell u stories that never happen Thankfully Mr Jacobs to date has been working through our issues Ie the Ac has gone out 3x in 1 month

Horrible builder and experience from beginning of process to the end!

People do not show up to fix things that are wrong. Granite in kitchen was put on by Mickey Mouse. BBQ was cracked and has needed paint since 1/1/2020. A month to fix it is ridiculous.

To Quick Did not notice Sorry Review above.

The entire experience up until now (6 months later) has been challenging. The Project Manager, is not trustworthy and is slow to respond when it directly affects his "bonus" or incentive to complete a job and totally non communicative on any and every other issue. i.e. during the walk-thru in December 2023, a issue was brought to his attention with a promise to have it address within a couple of days, to date has not been resolved, last visit to my home on 4/25/2023, he again promised to resolve an issue, have not heard a word from him as of today 7/3/2023. Issues directly affecting his bonus are all resolved. His direct supervisor is also non-responsive when copied on this issue. At this point, I don’t want him anywhere near my home. My sales rep, beautiful personality however, in my opinion, is over worked therefore unable to thoroughly provide the information and services needed in making informed decisions in the buying experience, which could have ultimately resulted for me a disaster I would have had to live with in my forever home. i.e. clarity on options, placements and costs... letting the clients know the selection of model homes extend beyond the model homes on site. Satisfactory ratings for the Warranty and HOA (First Service) dept. Overall, the home now meets most of what I was looking for as my forever home, however it has been the process (service) of making it the completed forever home that was and still is most disappointing. ... More

I was taught to start with a positive, so I will say the sales staff at the on-site sales office was alway responsive and available. From there everything went down hill. Months of delays and poor craftsmanship has been then norm. After 3 months of ownership we still are waiting to have our house finished. Examples: first time the tub was turned on it flooded our main bedroom because the contractor forgot to connect the water. Our entire backsplash in the kitchen needed to be removed and replace due to poor craftsmanship, and we are still waiting to have our garage doors painted.

We came several times before purchasing and were very excited to relocate. Sales staff was very good. Design person was excellent. Builder not so much. It took 3 months after closing to get brick on front porch...Still not done. Even though houses yet to close getting done. A lot of excuses. No quality control. The folks that live here that we have met are great, so just know that there are frustrations with the building and it hasn't just been with us. Standard has dropped.

Just about everything in the house was done poorly with no attention to detail. They slap the houses together as fast and cheaply as they can. Floor is out of level, horrible drywall work, voids in the concrete, things out of square, cheap materials and building practices used and on top of that the house was dirty when delivered to us. Very disappointed in our experience.