K. Hovnanian's® Four Seasons Reviews

The lack of attention to detail and ensuring that the subcontractors did quality work leaves a terrible taste in my mouth. There were multiple delays with no explanation for most of them. I am considering selling my home and moving to put this behind me.

The quality of the workmanship was very poor. There were structural issues, finish issues, grading issues, landscaping issues, and rainwater management issues that were unsatisfactory at the time of the closing date. In addition, the responsiveness of the construction management team was initially very slow and very poor. However, there has been a change in the construction management team and responsiveness has improved. However, K. Hovnanian often tries to hide behind warranty limitations when the issue is defective material and workmanship. The issues are be addressed but only after extended delays and excuses. I need to spend significant amounts of time administering all of the work tickets that are required to identify, schedule, & manage the required work. This has been very disappointing. The community is a beautiful one, however the experience with the original construction management team was very disappointing and time consuming. ... More

Prepare to wait months for any repair work to be done, and you will probably be disappointed in the quality of any repair wok

Rushed to close with a large list and zero follow through after a month. Now arguing over contract language. Likely headed to court over front door and library doors (if you can believe it!) Warrantee means nothing.

Buyer beware! Everything went fine with the sales experience (excellent in fact), but once you get to the actual house - problems arise. Not unusual, but getting them fixed is impossible. Every homeowner here will tell you that there is NO attention to detail, and repairs are NEVER done. Very poor quality.

Quality of workmanship & Materials: Focus is not on Quality of Materials or workmanship but on meeting deadlines and passing inspections. Numerous homeowners in the development had issues we have discovered during their respective builds. We had an issue with the foundation. Our concern was either minimized or discounted altogether in terms of responsiveness until we called the home office of KHovanian in desperation. The matter was addressed after that. Overall the builder focuses on getting things done at the least cost possible. The mark up on the upgrades is considerable. Our builder was competent but not supported by adequate help and supports. Worked 12 hours daily and very stressed. ... More

Very disappointed in the overall process, I paid for an upgraded kitchen only to later find they would not supply a refrigerator. The concrete was not laid properly and is cracking like a spider web. The workmanship was poor, no oversight of sub-contractors, and responses from the builder were nonexistent or spotty at best. Never got the feeling they even cared about the client once they had your deposit. Do not close on your home if there are any issues outstanding...getting them resolved after you move in will be a miracle if they even respond. Their staff is overwhelmed and does not have the ability to manage issues or situations. So disappointed with the overall process and the workmanship of the contractors they hire. There is so much more but I don't have time to write and explain it all. ... More

Sales should provide house blue print including Receptacles and possibility of adding wires for electric range and water heater. Homeowner should visit the site every week to check the progress and point out defects, since construction manager doe snot do his job! Too may homes are being built at once and not enough construction managers to cover quality control.

I've had seven homes built in the pas 35 years This is by far the worst. The quality is the worst of the worst

Not at all a good experience. It took 2years to build this house and it was done terribly. I had to fight everyday just to get part of what I paid for.

This home buying experience was less than enjoyable to say the least. The sales agent I would say was excellent. He tried to stay on top of things and weekly sent us pictures of the building progress. This however is where it stops! The workmanship in my estimation is very poor for the the price we paid; especially the upgrades. Many aspects of the building process were done too quickly, w/ low quality and lack of supervision. I question if the subcontractors knew what they were doing. Now that we have moved in,we have found many issues that need to be resolved. In many cases the warranty department blames the construction team ect. We probably should of paid additional money for a custom home. This however will be the last new home we will purchase in out lifetime. ... More

I've had to use a contractor to correct the shoddy work that went into the building of this house. My question is: Who is paying off the inspectors to pass the "pop and slop" that goes into the construction of these homes.

KHOV chose to not close on time. Problem was that no one called to let us know. Our funds were in escrow early (the week before closing), so we thought there would be no problem. KHOV ended up costing us $1200 in extra fees for furniture storage and hotel room. KHOV told escrow that we did not want to close on the contract day. Never again.

If you don’t use k hov mortgage they change their attitude and are rude and nasty. Also, they try to add on unlawful fees if you don’t close on time when they held up the closing processing.

When I signed the contract in January 2021 I was told the house would be ready in August, yet it didn't get completed until April 2022! While that is bad, all of the empty promises of closing dates along with the lack of weekly progress reports mad the entire process horrible. My recommendation is to hire someone whose only responsibility is to go to each house every week, take pictures and email the buyer with a progress report, allowing the construction managers to focus on building houses.

I have a deep appreciation for my home and the community surrounding it. However, the purchasing process was accompanied by significant challenges, particularly regarding communication. There were inconsistencies regarding the finishes and appliances included in my chosen model, as well as confusion about the pricing of the homes. Additionally, the orientation of my home on the lot is less than ideal, as accessing the backyard necessitates using a side door, which feels somewhat awkward. Upon entering the contract, I observed a concerning decline in the purchase price of the home, which dropped by 10% to 15% within a matter of days. This situation has impacted my overall trust in the process and has raised concerns, especially as I intend to make this my long-term residence. I am doing my best to adjust and make the situation work, but I cannot help but feel some regrets. ... More

Several poor painting areas on walls and trim. Finish work spotty at best. Once we were in the house for several weeks the repair men were very good. Especially Rich and Bruce

The salesperson had a problem with telling the truth. She lied about almost every question we ask. The builder does not inspect homes before a new homeowner takes ownership. We are still finding things that were not installed that we paid for. They forgot to put in a special shower head in the master bath. So now the installers need to rip out the shower wall in order to repair it. Plus we have other problems waiting to be repaired. And we have only been here 31 days

as soon as I moved in had lot of issues some of which were resolved but others not yet. the quality of material used and the work is not par with the price I paid to purchase the house. disappointed with the crude workmanship

The entire experience, since I put purchased this alone, as a retirement home, has been more then scary.

Love the community and home choices but workmanship is sub-par and responsiveness is the worst. Emails go unanswered and 50% of tradespeople don’t show up when scheduled and we often spend many days at home waiting for them to show. Private companies are the best with honoring appointments but KHov tradesmen are abysmal at keeping appointments. Warranty repair personnel do not get back to you often for days or weeks. We still havre about 5 items that have not been completely addressed since we closed in early July. Very disappointing. We expected better from KHov.

If the axiom Location, Location, Location wasn’t true, we would have walked.

Our salesperson made the buying experience very unpleasant. We had several issues with the build of our house, including a mold issue, which took over 6 weeks to resolve. Our house was not ready when scheduled, as a result we had to spend $8,200 for the month of June 2023 to continue to rent. KHov took no responsibility for this, nor did they try to expedite the delivery date in any way, in fact scheduling our settlement for the last day of June, despite our house being ready and our repeated requests to move it by even one day. KHov has also been very slow to respond to the numerous deficiencies in our house since we've moved in, and 3 1/2 months later there are still quite a few major items that haven't been resolved. Overall, we would not recommend KHov to anyone, because they have demonstrated over and over again that they don't care about their customers, despite them spending hundreds or thousands of dollars on a home. ... More

khov & hoa are not what they said they would be!!

This experience was a nightmare!!! With the exception of the Construction Manager, who was responsive to any and all of my questions during the building process, as well as the Finance Team in Florida who were a breath of fresh air; the rest of kHovnanian Staff from the Sales Person to the Design Center were a nightmare!! There were no return phone calls and/ or emails from the Sales Person, unless it had to do with monies; and he wouldn't respond to confirm and back up information, he had originally given me, of which I made my decisions from. I would never recommend anyone to KHov as there isn't anyone on the face of the earth, I despise that much. All this took place in December 2020, with COVID-19; and the Sales person from kHov was only interested in monies during desperate times when everyone is trying to make sure that their financial decisions are somewhat safe. He just about left me with a horrible impression, that I told all my friends and families to find any other builder besides kHov. ... More