K. Hovnanian's® Four Seasons Reviews

Construction Supervisor (Dennis) was great!

We love the community and had a great sales experience. Ask for Ken Gennett in the sales office. Unfortunately, we had a horrible project manager who failed to manage his subcontractors. On multiple occasions, we found the home unlocked and open to the elements after contractors were off site, even after walls, cabinets and appliances were installed. Our project manager did not communicate consistently and was unresponsive when we identified issues during construction. As a result, we had a multiple page punch list when we closed, and over one month later, we are still trying to get K. Hov to resolve the open items. The good news is the K. Hov. warranty person is great, but it is all a huge waste of everyone’s time. ... More

Horrible builder and experience from beginning of process to the end!

Quality made homes and very friendly staff!!

Great value for the money! From sales agent to roofer, everyone is intent on creating a quality home.

Overall the experience was good except for the design center. I didn't think the representative was properly trained, had sufficient experience or understood our needs as buyers. KHOV isn't a custom builder but we did hope for some flexibility in our options. We weren't give the chance to order and pay for additional cabinets and the choices we had to pick from were very limited. Even slight changes seemed to present a problem even though we knew what we wanted at the initial contract signing. I would like the decision makers to think outside of the box when the buyers are willing to pay extra for changes. Overall the process was a good one and the staff (with the exception of the design center) were exceptional. ... More

Sent updates on progress. Explained details.

The experience of building a new home with K.Hovnanian is they keep you informed, they always get back to you with any and all of your concerns. They are going to build you the home you desire and make your experience as pleasant as they can. We think they did a wonderful job. Thank You K. Hovnanian

Great reputation and they lived up to it, added a pool by American Pools and I suggest they dump them, they caused so much grief and because of their delays, cost me THOUSANDS of extra dollars in closing costs and interest rates

I am loving my new home! Through the building process, I had a stellar experience with the construction manager and the design center. All of the individuals (2 @ construction and 1@ design) took the time to listen to my questions, find the answers, and make sure I was satisfied with the quality and service I received. While each of those individuals earned 5 stars, I gave just 4 stars overall because of some issues with sales. Though everything was resolved, it was a bit stressful and didn't have to be that way. In addition, leadership should reconsider the current policy of supplying a black refrigerator to everyone--even to those purchasing the gourmet kitchen option. Other than that, I love my new home and the community! ... More

The builder was very pleasant to work with, but after being in the home for over a month now, there are some major items incomplete and many poor quality items (wood trim, painting, etc.) that you notice.

Nick, our construction manager, and Stacey, our sales consultant, have been best parts of this build/move. They both were exceptionally receptive to emails and phone calls and made it possible for us to manage this build from 1100 miles away. It would have been a completely different experience if it wasn't for them, We were disappointed, however, in the materials and workmanship, specifically the painting, done in the house. There were many areas that had poorly painted walls, 'bubbled' texture, and overall sloppiness. Nick corrected all of the issues we had, but he had to even correct their corrections. I can't stress enough how professional and flexible Nick has been for the entire build. ... More

The entire process from the sales office to construction was great. I truly enjoyed working with our building supervisor/manager who called and provided updates on a weekly basis. Brent kept us updated throughout the entire process. We have purchased two other homes in different parts of the country and this build was by far the best. The entire K. Hovnanian team worked to make this construction build the most stress free we have completed. The community is great and we are enjoying the area. If you are thinking of purchasing a new home we strongly recommend K. Hovnanian.

Our Salesperson Shannon was amazing! Extremely helpful throughout the entire process, addressing my many questions and concerns in a timely manner.

The sales team is awesome! They are so easy to work with and great partners. They were there for me every step of the way through the building process and kept me up to date. I was disappointed during the final walk that there were so many outstanding punch items and getting them fixed after closing hasn't been easy.

My building manager was great. Always gave me updates as to what was going on and if I found something that I didn’t think should be there I let him know right away. However, there are a lot of us who have not gotten our patios in nor yards grated nor yards and landscaping in and we are somewhat frustrated as nothing has been said to us as to when this all will happen and this is June now. Communication could be more clear and concise.

Lacking in quality of workmanship. Trades do not take pride in their workmanship.

The closing date was rushed. Because on the of the final walk through prior to closing, the house had not been clean. Some of the Deficiencies that were indentified during the gold key walk through had not been addressed by final walk through. I returned after closing, the house was not cleaned and the garage had not been touched.

Nick was spot on with his schedule, of home building time frame

We are very happy with our new home. It was completed on time as promised. James the construction manager was very helpful. We would recommend your company to friends.

Our overall experience with K Hovanian was positive, however there were many bumps in the road. The design of the home is terrific and the location / lot selection met our needs. The build process was painful – reasons explained below, but also due to the demand of materials and trades that delayed our completion date by a month. Our construction superintendent Robert did an amazing job of keeping us informed, dealing with issues as they came up and he took a personal interest in delivering a quality home. Robert was one of the best parts of this entire experience. Since we closed on our home, the post-production support process has been great. The warranty team is responsive and every issue we’ve reported – there have been a few but nothing major – has been dealt with in a timely manner. The issues we have with K Hov is with the company as a builder and their mortgage team. First, we experience a ‘’miscommunication’ with our sales rep related to the lot premium for our home, but when the same thing happens to a number of other home buyers, that is not a miscommunication – it is a strategy. K Hov is ridged and inflexible in terms of options and what can / cannot be done prior to and during the build process. Two examples – they use 25 year old technology in their in-wall internet cabling (CAT 5 versus anything better). They would not even discuss upgrading the cabling even when we offered to pay for it. They also install 50 gallon water heaters when tankless heaters are current, much more efficient technology wise and offered in less expensive homes in our area. The financial arm is another topic. We were flat out lied to during our financing process with K Hov Mortgage and our lending officer got into an argument with my wife, who has been a mortgage lender for 15 years. If it wasn’t for the meager incentives offered through their captive finance company, we would have gone with another financial firm. Finally, when we went to sign documents with their captive Title company, we met with a contract notary – no one from the Title company even said ‘hello’ – which should not have been a surprise due to their lack of responsiveness to questions before we closed. Overall we are happy with our new home - we have a beautiful house in a great location. It was much more stressful than it should have been to get to this point. Anyone who contracts with K Hov to build a new home should be prepared to deal with an inflexible builder and a terrible mortgage company. ... More

K. Hovnanian is a great builder in my estimation. I love the homes they build and can recommend them without reservation.

The construction manager was really on top of the process. Always knew what was happening with the construction. Also answered my questions promptly. This is my fifth time building a new home and one of the best experiences.

I’ve worked in real estate for almost 3 decades and KHov is well known. What was surprising was being treated as if we were the only home being built at the time. Everyone was prompt to answer questions and supply any information we requested. Just a great home purchase experience all around. Thanks KHov!

Excellent communication. Khov supply chain is having problems with final items such as missing shutters.