K. Hovnanian's® Four Seasons Reviews

When purchasing a brand new home, do not assume everything will be perfect just because it’s new!! Do not assume everything works like it’s supposed to work. When you do your walk-through to see if their are any issues, take all the time you need to thoroughly, in great detail, to check out everything. Flush toilets, run the water in every sink to make sure you have hot water, try the air conditioner/heat system, open and close drawers, try the garbage disposal, check the overall workmanship of windows, flooring, etc. Talk to neighbors that moved in before you to get their input on their experiences when they moved in, their input is very valuable to you as you may experience some of the same issues or you may learn something you didn’t think of considering would be an issue. Example: Paint spatter all over the floor is something you may not see until you start cleaning your floors. We experienced this issue and it’s not an easy or quick fix! Also, ask about how the solar works, what kind of water is in the area, does our new home require a water softener system which is very costly. What type of internet/tv options are available in the area. Overall, just don’t assume everything will be perfect simply because it’s a new home! ... More

Our new home is beautiful but don't look too closely at the way it was built. The design had to have been done by a very tall man, with ceiling-high cabinetry and an oven that is almost impossible to reach. The paint is watered-down builder's quality. Thank goodness for the "fix it" department, because they do their best to make everything right. The buying process, if you overlook the lending process, went very smoothly.

After 3 months, we are satisfied with the quality and performance of K.Hov as a builder. There are some issues regarding who is responsible-builder or developer, but all things considered we are happy to date.

Were are pleased with home and services aafter 3 months; so far. tks

The homes and condos are so well done and there is a great community of people who are all so welcoming

When we met with sales team we felt good and a very positive process, while the house was being built we could see the work and that process was very open and consistent. Now that we are in the house we have had some issues but the team reacts quickly. My final comments are beautiful home but I would suggest to improve for future home buyers you should look at some other subcontractors, allow more quality upgrades, and have better cleaning crew when you turn house over to buyer.

Quick since it was a cash sale .

I was having a great experience with KHOV until I saw the depth of the pool. Its 3 feet all the way around. The pool is embarrassing, not only to the homeowners but also to KHOV. It hurts their brand and casts a black mark against them as a reputable builder. I hope it was a big mistake and that they will correct the pool depth. It is hard to understand, who at KHOV, thought it would be a good idea to do a bait and switch and build a kiddy pool for homeowners over 55 years of age. Someone should be held accountable. KHOV should tell the homeowners that they will correct the problem at some point. I believe their future sale are in jeopardy. I am very disappointed because until I saw the pool, I was very happy with everything else. My review would have been five stars all around if not for the pool debacle. ... More

Lost opportunity on a property. We were a buyer and ready to go to contract. Sales person didn't profit from this by not advising of all possible properties - build, ready-to-move-in homes. Discussion of these options left us "un-informed". Sales people should access their client and act accordingly. Know what your client wants, needs and can be worked with.

you a lot for the value of your home however, quality of workmanship lacks for what you pay for

The overall process starting with the sales office, progressing to the builder and now with warranty has overall been very good. More choices in home options and SOME flexibility with minor changes in the building process would be very much appreciated. Workmanship excellent except for painting which was only fair. We were very disappointed with McCrea when they wouldn’t come until next day for no heat call, which was caused by very poor job on their final inspection. Warranty group gets 5 stars. Frustration with having to replace almost all plantings and repair sod with were placed in freezing winter conditions- this requirement should change! ... More

Khov couldn’t have made the process of buying a new home easier and comfortable. Everyone to sales agents and workers were pleasant and helpful

Jennifer was a godsend. She stayed close at hand to answer any questions and help me with the very confusing process. John in maintenance has been trustworthy and quick to respond to any issue I have found since buying my home.

While product design is nice, it falls short on practical usability. Example: Office door top lock requires a human who is at least 7 feet tall.

The purchase process went very well, the sales team was great. My wife and I are enjoying the house and community. There is an issue with our front step concrete landing. Trying to get a solution to this problem has been a difficult process. The customer service team is telling me that the soil settling under the concrete landing that caused a major 1/4” diagonal crack was caused by erosion and that the repair is the owners responsibility. This problem started after being in the house for about three weeks. The battle with this continues and I hope that this review goes up the leadership chain where someone will make the decision to schedule the repair. KHOV claims that total customer satisfaction is paramount to their success. The objective here should be to strive for that satisfaction. ... More

The overall sales process was positive but that’s where the positives ended. Workmanship is very poor and very rushed. Lots of residents are having major issues and we’ve had our share as well. If your thinking about building a home with khov make sure you get both a pre and post drywall inspection and get ready to shell out a lot of money post closing.

Every one was absolutely great from the sales representative to the building manager. We are very happy.

I believe the home builders are too rushed to complete the house and over look items that are not finished correctly. Also, I feel that too may issues are told that it's home owners maintenance! A brand new house should not have home owners maintenance within less then a year of a purchase. The people you employ do the best of their capabilities.

My home was built excellent. The craftmanship and quality of the work was great. As well as the professionalism of the sales department and inspectors.

Love the neighborhood! The buying process was very easy from start to finish.

Many items were not corrected and I still end up dealing with warranty managers that want to fight with me to get corrections performed thru their contractors. The home is well constructed but on closing the project manager let many items slide. We are happy that the punch list is now close to being finished but this was a fight to the end! Why are Khovanian staff fighting with owner to get work done? This is a crazy and the process is flawed!

Excellent and knowledgeable sales rep.

John was and still is my initial contact person who knows how to get things done. Even if he has to research the information. He is so responsive and always follow up with service that’s been requested. This is a great place for new homeowners that need to be assisted with a new build. I even applied online and still get the same quality residential treatment..I feel very welcomed in the “Four Seasons” community resort living.

The builder does not use the best quality material ie… wire shelves. They also dont use common sense in some of there choice on where to put things. Apparently they don’t know how to properly grade land for water runoff…

We are totally enjoying the neighborhood and meeting new friends from all over the country. The staff at the sales office were very helpful and no pressure. The construction team was fantastic and easy to work with. They kept us informed on progress throughout the process and were very helpful whenever we were in town to check out the progress, answered questions and addressed our concerns. The amenities are fantastic.