K. Hovnanian's® Four Seasons Reviews in Charleston, SC

We like the floor plan of the house very much. We like the flooring very much. I requested an optional window in the bathroom that the salesperson failed to include and charge us for. Even though the sales person took full responsibility in stating their error we were told there was nothing they could do about it since the prints had already been approved by the county without the window. The Front door frame had a crack in it from where the door latches down to the floor. We were told the frame would be replaced but it was not. The crack kept getting Filled in with several coats of paint to disguise it. The door does not fit properly. Neither does the rear door fit properly. There are gouges in trim work in the foyer & throughout the house which look as if a critter chewed on the wood before it was installed. When an insulation crew came through the 2nd time they were not careful with their equipment and marred several corners of finished base moulding, even chipping wood. We have 3 interior doors, one was gouged through and 2 were scratched badly. We were told these would be replaced but the fix was globs of caulk and paint. We have white paint footprints all over our driveway up to our front porch, spattered paint on interior floors, drywall tape seams very evident on ceilings (which was supposed to be fixed prior to our move in) and an interior door casing to the office that is not set centered in the door opening. Our landscaping was set in with several diseased bushes. The sprinkler system gives good coverage but the sod is littered with small pieces of construction material (very unsightly) and rocks. I have been daily picking this stuff up fearing the lawn machines will pick it up and throw it into a house or vehicle. In summary, we like the floor plan but are not pleased with the workmanship and carelessness to our home. ... More

Many discrepancies found during pre-close walk still undone on closing day. Overall detail workmanship shows lack of attention to detail.

To Quick Did not notice Sorry Review above.

We came several times before purchasing and were very excited to relocate. Sales staff was very good. Design person was excellent. Builder not so much. It took 3 months after closing to get brick on front porch...Still not done. Even though houses yet to close getting done. A lot of excuses. No quality control. The folks that live here that we have met are great, so just know that there are frustrations with the building and it hasn't just been with us. Standard has dropped.

I've had seven homes built in the pas 35 years This is by far the worst. The quality is the worst of the worst

I've had to use a contractor to correct the shoddy work that went into the building of this house. My question is: Who is paying off the inspectors to pass the "pop and slop" that goes into the construction of these homes.

Love the community and home choices but workmanship is sub-par and responsiveness is the worst. Emails go unanswered and 50% of tradespeople don’t show up when scheduled and we often spend many days at home waiting for them to show. Private companies are the best with honoring appointments but KHov tradesmen are abysmal at keeping appointments. Warranty repair personnel do not get back to you often for days or weeks. We still havre about 5 items that have not been completely addressed since we closed in early July. Very disappointing. We expected better from KHov.

We have nothing but problems since we moved in July, can't believe the poor workmanship and installation for the price paid for this house.

Our home was not complete on the day we closed. A couple of examples include the microwave was crushed and did not work. There was no glass installed for the shower, the toilet in the master bath was completely cracked and half the vanities in both bathrooms had rust stains on them that were not able to come out. The painting was atrocious every room everywhere needs to be repainted. the trim had huge gouges out of it. This house was not ready for closing since we moved in. It is constant repair and warranty work. This has not been a pleasant experience and has taken the joy out of purchasing our home. ... More

This house has so many issues I don’t know where to start. Shoddy construction, trash, glass and nails left in garage. Openings in house where frogs enter. Workers not showing up, some reek of pot — no wonder! Paint splatters all over, damaged cabinets, damaged faucets, two cars do not fit in garage, never told that when choosing house model. I have deep regrets and am profoundly disappointed.

First and foremost, we love the area and the development. The workmanship that went into the building of our home is subpar at best. We spent another $4,500 to have the home painted prior to moving in; due to the poor paint job done by the builder. We are still removing paint from the floor from overspray and drips. Uneven wall fixtures and lights in the bathrooms. I am not even getting into the siding that I discussed with the builder numerous times. Only to be told, that's just the way it is (paraphrase). Overall very disappointed in the house and what we have to do to bring it up to par. These are not inexpensive homes but they sure are built that way. The builders non responsiveness makes it worse. Again, love the community and area. Having to do it again, I would broaden my search in the area. There have to be better more thoughtful builders in the area who respond to the homeowners request. The overall attitude of we are doing you a favor by building your house, sucks. ... More

We have built 2 new homes prior to this experience, this was the worst experience we've had. This builder is focused on their financials rather than the customer and building a quality home and a trusting relationship with the customer. Even with Covid-19 excuses, we had to close without the home being completed. Sales: There were items not disclosed that should have been. We ordered and paid for a 9 foot sliding glass door upgrade that was represented in a model with 2 moving door panels and 1 stationary panel. We received a 9 foot door with 1 moving panel that open 26 inches and 2 stationary panels. Structurally, we were informed the concrete slab cannot be broken up. However, during construction ours had to be broken up in 5 separate locations due to incorrect placements. Our salesman never followed up after structural design. Mortgage: continually requested the same information over and over even when it was already provided. Looking back we would never use this mortgage company again - most difficult we've experienced. Without our knowledge, KHOV Mortgage contacted their preferred real estate lawyers and insurance company as if we were not given a choice. Construction: We believe our builder was overwhelmed with 20 homes being built simultaneously in various stages of construction (this exceeds any accepted standard on span of control). This resulted in poor oversight by the builder and lower quality of construction. As of this writing we are 30+ days after closing with still incomplete construction (1 unusable shower, 2 unusable sinks). During our pre-drywall inspection, broken trusses were discovered, misplaced electrical outlets and misplaced drain pipes in the slab. Referring to the 9 foot 3 panel sliding glass door (above), we were informed by Bob Citrolo that a decision was made in 2019 to discontinue this option, yet the sales team as late as Oct 2020 were still selling this option as described above (2 moving panels, 1 stationary panel). Transparency and honesty do not seem to be qualities that KHOV instills in their culture. It is all about how many homes they can close each month to meet their financial projections. ... More