KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10815 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Out of state buyer
- Byron Dale L.
- Verified HomeBuyer
- October 02, 2025
- Casa Grande, AZ
We purchased our new house from a long distance. The KB crew kept us updated on the build progress weekly along with pictures. Everything went smoothly and we were able to move in earlier than expected
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Nayelli
- Nayelli S.
- Verified HomeBuyer
- October 01, 2025
- Sahuarita, AZ
Ray at EDP was amazing and helped us understand the process and got us excited every week with updated pictures. Jerry was phenomenal and responded to our questions quickly. We had an amazing experience with everyone there. I would recommend them to all my friends & family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Team
- Joseph A.
- Verified HomeBuyer
- October 01, 2025
- Nampa, ID
All the players were helpful and knowledgeable. Their goal seemed to make the home buying process seamless.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First American title
- Ryan James Paga C.
- Verified HomeBuyer
- October 01, 2025
- Lathrop, CA
over all 10 out of 10.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience for first time buyers
- Raiyelle L.
- Verified HomeBuyer
- October 01, 2025
- Cypress, TX
This is an information, yet smooth process. As a first time homebuyer going through KB Homes felt like a breeze!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I am very satisfied with the build process. Every week I would get a text about what is going on, and I appreciated that. Multiple walkthroughs to show you different aspects of the house, and where everything is and how it all works. Travis was my PM.
- Spencer W.
- Verified HomeBuyer
- October 01, 2025
- Round Rock, TX
From Jason being the first Sales person I talked to and walked me through the floor plans, to Michelle helping with the financials, and Travis walking me through the full build process, I couldn't be happier. About a month in, my AC went out and Travis did everything he could with the AC repair company to come out and fix. They got the warehouse opened on a Saturday to get my part (manufacturer issue). Michelle still checks in with me and makes sure I am happy and all set-up with the financials. I highly recommend KB! I Many homes now are not built properly, but KB does a great job. They were ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We love our new house.
- Gary G.
- Verified HomeBuyer
- October 01, 2025
- Winchester, CA
The whole process was smooth and quick. The house has been great. Our realtor was professional and great communication. Our superintendent got us dialed in after move in and has been there for us while getting settled. Couldn’t have gone any smoother,
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
At the end it was stressful.
- Sandra L.
- Verified HomeBuyer
- October 01, 2025
- Arcola, TX
Buy what you want and be there for everything.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Like a well oiled machine
- Lynn Marie H.
- Verified HomeBuyer
- October 01, 2025
- Lakeland, FL
I love how organized and efficient KB Home is. From the warm and friendly sales counselor to the construction process and follow-up, they delivered, as promised, a well built, energy efficient home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Seamless Experience and Exceptional Support
- Gulzhiyan D.
- Verified HomeBuyer
- October 01, 2025
- Lincoln, CA
I had a truly wonderful homebuying experience with KB Home in Lincoln, CA. From the initial walkthrough to closing day, everything felt smooth and well-organized. Salesman James was especially outstanding- he was knowledgeable, patient, and made me feel supported every step of the way. I appreciated the ability to personalize finishes and layout options, which helped make the home feel uniquely mine. the open floor plan, energy efficient features, and thoughtful design exceeded my expectation. Plus, the location ideal: close to great schools, scenic wineries, and weekend destinations. And ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Enrique
- Enrique B.
- Verified HomeBuyer
- September 28, 2025
- Lake Elsinore, CA
It’s a good builder to buy a house have a good community to live
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First Time Homebuyer - Great Experience
- Allen R.
- Verified HomeBuyer
- September 28, 2025
- Las Vegas, NV
I will tell you as first time homebuyers in a new city, we were very weary of a scammy homebuyer so we did our due diligence, read as much of every contract as we could, depended on our realtor and friends/family a lot for advice, really put a lot of time into making sure we knew what was going on and that we wouldn’t end up with a mess on our hands. With that said, KB Home made our first home buying process so great and dare I say, even easy. They helped guide us through in a way that felt genuine and honest and explained next steps clearly, Marla our KB agent was great. And the home we ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Seamless and very attentive!! Great help with all issues we have seen!
- Max Artur R.
- Verified HomeBuyer
- September 26, 2025
- Austin, TX
We had a great experience with KB homes, and they have been very helpful with all the issues we see from new home problems (yes they happen) Sometimes the builders use cosmetic materials that have issues and there is no way around it but the overall process is amazing and their attentiveness is amazing!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Appreciation Letter to KBHomes and its staff
- Amarilys S.
- Verified HomeBuyer
- September 26, 2025
- San Antonio, TX
I would like to highlight the following staff to express my heartfelt appreciation for the excellent service they provided to me during my recent purchase of my new home. Their dedication and commitment to ensuring customer satisfaction were truly remarkable and I wanted to thank them for their outstanding work. For their attention detail and willingness to go above and beyond to help me were exceptional! Brian David Joey and his entire construction staff to include painting, plumbing, AC, yard, electricity, etc. Thank you once again for your excellent service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Mustafaamanyar
- Mustafa A.
- Verified HomeBuyer
- September 25, 2025
- El Cajon, CA
Broc, Abraham, and Rigo are all amazing and very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trustworthiness You Can Count On
- Marife R.
- Verified HomeBuyer
- September 25, 2025
- Chino, CA
From my first encounter with my sales consultant My, to my builder inquiries with Luis, to my homeowner inquiries with Joseph; KB Homes has not disappointed me. My questions and concerns were met with solutions from all representatives within the business day. Their priority is to make sure the new homeowner feels safe and secure with their homeowner investment. They clearly provide a service to their customers that far exceeds what I’ve experienced in the past with buying a home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Service and High Customer Satisfaction
- Michael Lyon, J R.
- Verified HomeBuyer
- September 25, 2025
- Las Vegas, NV
Our experience with Jon and Devin was amazing! They were extremely helpful in not only walking us through things we'd need to know as a new home buyer, but also making sure that we were satisfied with everything even after closing by providing a few handyman services even when they were "off the hook"
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing
- Mara V.
- Verified HomeBuyer
- September 24, 2025
- Raleigh, NC
Marshall Mike and Melanie are amazing caring kind hearted people. I don’t know what I would have done without them. Thank you for making our dream come true
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone who took part in my homebuying process was very helpful
- Kina J.
- Verified HomeBuyer
- September 24, 2025
- Arcola, TX
I enjoyed this process of my homebuying experience. The whole KB Home Team was absolutely great and pleasant. Everyone was very helpful and made sure things went well even after my closing. I don't have any intentions on moving anytime soon.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A Wonderful Home Buying Experience with KB Home
- Ixallyss G.
- Verified HomeBuyer
- September 24, 2025
- Lillington, NC
Buying a home with KB Home has been such a positive and smooth experience. From the very beginning, their team made the process clear and easy to follow, guiding me through each step with patience and professionalism. The design studio experience was exciting and allowed me to truly customize my home to fit my style and needs. The builder and sales staff were always responsive and attentive, making sure my questions were answered quickly and thoroughly. Communication was excellent, and I always felt informed about the progress of my home. Walking into my finished home, I could see the ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Loymarie C.
- Verified HomeBuyer
- September 23, 2025
- Lake Wales, FL
The builder team Yohara is amazing. Always communication with me. She is great person.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fast process and great help throughout the process
- Anonymous
- Verified HomeBuyer
- September 23, 2025
- Hockley, TX
great design studio selections and floor plan options. Fast process and quality work
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB homes is amazing!!
- Jaden C.
- Verified HomeBuyer
- September 23, 2025
- Meridian, ID
We are super happy with how our home turned out. It was a smooth and easy process and everyone was very helpful. Have no complaints and would highly recommend to anyone looking to build a new home! Our sales agent Cliff and superintended Parker were amazing!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
CM
- Carla M.
- Verified HomeBuyer
- September 22, 2025
- Arcola, TX
I love everything about KB HOme. The Rep was professional and understanding that my husband and I want to be in our first home. Our Rep helped us picked the best floor plan for us that we loved and was in budget. Loved how they took their time to talk us through the process and worked with us to the very end.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy Purchase, Great home layout
- Anonymous
- Verified HomeBuyer
- September 22, 2025
- Winchester, CA
Thank you for the opportunity to buy a KB built home. We love our purchase.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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