KB Home Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About KB Home.
Read all 471 verified reviews from homeowners that built a new home with KB Home in the Phoenix Mesa area. Phoenix Mesa homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Phoenix-Mesa Area
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Customer Reviews
Everyone was great
- Leobardo, Jr F.
- Verified HomeBuyer
- March 05, 2025
- Buckeye, AZ
Big thanks to everyone that helped with the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
James, Lauren, Sabina
- Johnnie G.
- Verified HomeBuyer
- March 02, 2025
- Laveen, AZ
In all honesty, this is the best customer service I have had in any purchase of a home since 1990. The entire team was very approachable and always responded to my questions, concerns the same day or next day at the latest. Amazing experience all around and I would highly recommend KB Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I had a great experience with KB homes
- Tommy T.
- Verified HomeBuyer
- February 21, 2025
- Queen Creek, AZ
Everyone was friendly and they built my home exactly how I wanted it!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Had an amazing experience overall
- Ruth C.
- Verified HomeBuyer
- February 19, 2025
- Glendale, AZ
KB has beautiful floor plans, I’m really happy with our purchase. Ruth
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New Build
- Anonymous
- Verified HomeBuyer
- February 13, 2025
- Maricopa, AZ
This was my very first time purchasing a new build and the experience was awesome. The purchasing process was streamlined and easygoing. I was regularly contacted when needed and question were answered very timely. When I was able to get into the home after the process was complete, the quality was amazing and I was able to feel at home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience!
- Chelsie Jimie G.
- Verified HomeBuyer
- February 07, 2025
- Coolidge, AZ
They were really great to work with, any time I had any questions they got answered quickly! Any issues or concerns I had they offered resolutions. I’d definitely recommend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kudos to the "Dream Team" at Heartland Ranch.
- Anonymous
- Verified HomeBuyer
- February 05, 2025
- Coolidge, AZ
Natasha, Randy, Tami, Jason ,and Candy make up the "Dream Team" in our homebuying experience. Everyone treated us cordially with their friendliness, knowledge and expertise and responsiveness. There were some issues here and there but they did make the experience wholesome and smooth overall and made sure we were home for the Holidays , as promised. 5 stars all the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My Home in Maricopa AZ
- Matthew G C.
- Verified HomeBuyer
- January 30, 2025
- Maricopa, AZ
Iona, and Arthur and Rodney were 100% great. Ioana took care of me with all the finances and she looked out for my best interest, not KB's. Arthur always responds back when I need help and Rodney explained the building aspect of the home in a way I could understand. All very trustworthy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
5 stars
- Leopoldo P.
- Verified HomeBuyer
- January 04, 2025
- Glendale, AZ
Everyone has been amazing and always willing to help out. I truly recommend kb
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy homebuyer
- Cuong Van T.
- Verified HomeBuyer
- December 29, 2024
- Queen Creek, AZ
I was happy with the entire experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
N/a
- Michael Stanley J.
- Verified HomeBuyer
- November 02, 2024
- Casa Grande, AZ
Easy experience and the quality work.
KB Home responded:
Thank you so much for sharing your positive experience with the KB Home team, Michael!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Logan
- Logan Harrison T.
- Verified HomeBuyer
- November 02, 2024
- Goodyear, AZ
Had a great experience. Easy process.
KB Home responded:
We're thrilled to hear that our team was able to provide a great experience for you, Logan!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Angela & Seth are the best!!
- Anonymous
- Verified HomeBuyer
- November 01, 2024
- Queen Creek, AZ
Angela and Seth we worked directly with the most. They are amazing!! Super responsive, helpful, professional & kind.
KB Home responded:
Thanks so much for sharing these kind words with Angela, Seth, and the rest of the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pleasant Transition
- Tony C.
- Verified HomeBuyer
- October 23, 2024
- Surprise, AZ
The overall process was great, Kirin & Mark provided professional and sincere answers to our questions w/weekly updates. Lisa and Roxanna were wonderful throughout the finance journey. Tanya has been amazing and timely to address any post closing concerns we've encountered.
KB Home responded:
We're thrilled to hear that Kirin, Mark, Lisa, Roxanna, Tanya, and the rest of our team were able to provide such a great home-buying process, Tony!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy, streamlined and fast overall home buying experience
- David W.
- Verified HomeBuyer
- October 18, 2024
- Casa Grande, AZ
A+++++Highly Recommend. Have already referred coworkers and friends
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Super easy and smooth buying process
- Jennifer Hanh B.
- Verified HomeBuyer
- October 09, 2024
- Queen Creek, AZ
The entire sales team and everyone associated with KB homes made the entire process for our family so easy and smooth. I can’t recommend them enough! Thank you so much!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very good experience, thanks KB home.
- Hanyu S.
- Verified HomeBuyer
- October 02, 2024
- Phoenix, AZ
Good experience, good service, good quality, reasonable price.
KB Home responded:
We appreciate you taking the time to share these kind words with the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent overall
- Peter Trung N.
- Verified HomeBuyer
- September 17, 2024
- Surprise, AZ
Excellent overall from sales, construction, timing, maintenance, services and quality.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
AMAZING
- Norma Mendez C.
- Verified HomeBuyer
- September 12, 2024
- Goodyear, AZ
In my life time i have owned 5 homes and this was the first time iv enjoyed the process of the home buying. It was clear and to the point. Always had someone helping along the way. Keep helping people achieve their dream home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Michelle in the sales office was great!
- Craig D.
- Verified HomeBuyer
- August 08, 2024
- Surprise, AZ
The process was quick and no stress.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
5 star experience!
- Nathan V.
- Verified HomeBuyer
- August 03, 2024
- Casa Grande, AZ
The overall experience with KB was seamless. Victoria in Sales was the glue that held the transaction together. They were one of the ONLY builders in the area still allowing for customizations. I am pleased with the purchase, my experience as well as the communication from the entire team throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
CUSTOMER SERVICE
- Jacklynn S.
- Verified HomeBuyer
- August 01, 2024
- Queen Creek, AZ
Very responsive to any requests or questions
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Rosendo
- Rosendo JR M.
- Verified HomeBuyer
- July 27, 2024
- Queen Creek, AZ
Very pleased with our home. Quality of materials used is outstanding. Everything is in working order and we believe we got what we paid for. Our sales team was pleasant and professional. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love the new home and the sales office staff
- Joel G.
- Verified HomeBuyer
- July 12, 2024
- Goodyear, AZ
Mike at the office is great and we love our new home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service
- Joseph L.
- Verified HomeBuyer
- July 12, 2024
- Surprise, AZ
Was a very pleasant experience, Michelle was awesome to work with and so was the rest of the KB team. Lisa was great when it came to our financing and our construction supervisor Thomas was very responsive and helpful. Overall, it was a great expensive and I recommend visiting Michelle in the model homes if you are ready to buy a home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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