KB Home Reviews in Phoenix Mesa, AZ

My home buying experience took a bit longer than expected but well worth the wait! Reed was very professional and responsive to my concerns and was able to provide me with everything I asked for in a timely manner. I highly recommend him for anyone looking to purchase a new KB home. Also, Justin has been a pleasure working with and has followed up with any issues I’ve addressed. Overall, I’ve been very pleased with the outcome of my new KB home and love my beautiful house! KB homes does seem to take pride in making sure your home buying experience goes as smoothly as possible and wants the best for you as a buyer. I would highly recommend them for your next home buying experience! ... More

I have had a good home buying experience for my first time buying a home. Jaime has been great at fixing any issues that have come up or getting back to me in a timely manner.

I closed on my house Nov 10, 2022. Turned in a issues list approx Nov 20, 2022 and it is Dec 27, 2022 and no call from service care department yet. I did have trouble with front doorknob and one bedroom doorknob and the construction lead came and repaired it (but it needed to be fixed again (on the list) but it's been so long a family member fit it.

Only had a problem with one or two people. Everyone else was superior.

Great experience with KB. As a KB employee, proud to work for a great builder which is evidenced in the product my family recently bought.

Very responsive and professional. From the loana to Dawn and Jeff, they have made the experience very pleasant.

Staffs who worked with me are very professional and friendly.

Great quality, KB always moves quickly with any reported repairs

The buying experience was really good. However, we did not receive a 10 day follow up. We actually had to call and ask for it. We also have not received a 30 day follow up. Both of which were promised to us.

Love our sales lady she has been really helpful thru all of our questions and concerns the only issue is workmanship and quality already had to file multiple warranty claims for front door because it’s leaking how to put a warrant payment for the grout on the backsplash because it’s completely crumbling and a warranty claim for the paint around the doors because it’s just ripping off the doors other than that the house is a really nice design and comfortable

Friendly and professional staff that went above and beyond with situation. (Covid19) Staff keep me updated and managed to have the home ready to move in as promised.

Good built house. If there are any issues they did a good job of addressing them.

Our construction manager Paul is very responsive and has helped us several times with small issues around the house.

I’ve passed by Cobblestone community many times before I decided to buy the house. I had thought the price would be crazy because of the location and the quality of the house. However, we came into a surprise when we finally checked out the house. Price is reasonable with good quality and nice looking house. Definitely recommend KB Homes to others!

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GREAT CUSTOMER SERVICE.

Be sure you have enough outlets in the laundry room.

Happy

Great customization and good value. Slow to fix cosmetic issues.

Our sales Rep Kirin was great and the finance team made it as easy as pie buying a car was more difficult but the KB team made it easy and smooth would highly recommend this team!!

Great sales staff. Finished our home faster than anticipated.

From the second I was introduced to the team and was shown properties I felt welcomed and supported. I love the style of my home and the high quality items with it

Nice coordination and good quality

Robert and Thomas were wonderful to work with. They were very responsive and patient.

Excellent customer services over all, Especially finance and warranty department. Quick response for any questions. Good follow up even after the closing. They just need to improve the quality of the contractors and cleaners.