KB Home Reviews in Phoenix Mesa, AZ

Items on my home were not fixed in a timely manner and are still open

The whole home buying experience with KB Homes was wonderful. I didn't feel any pressure during my home selection process. The sales representative was welcoming and informed as to what KB Homes had to offer in their homes. I didn't feel any pressure in making a selection. The whole loan process went smooth and easy. My loan officer was prompt to respond to the questions I had. Our construction supt. was wonderful to work with, he always kept me updated on every phase of our home construction. My visit to the Design Center was great. Design Center representative presented many options for upgrades available for our new home. I felt the final choices we made fit our needs. Upgrades were good quality and pricing appropriate for any budget. At close of escrow, the whole KB Home buying experience was awesome. Such a good feeling to get my keys and move in to our beautiful new home. ... More

Thank you

My interaction with the head sales person for the community was good. He was responsive and very courteous.

Best experience I’ve ever had

We're still familiarizing ourselves with everything in our home. We only have an issue with towel bars and grab bars in the shower. Very cheaply made and grab bars are tarnished already. Originally we didn't want them installed so we could purchase our own. They insisted on installing them. When we have nice Moen faucets with a lifetime guarantee on the finish, why cheap out on the accessories. That said, it's somewhat of a minor thing and we are very happy with our home.

Great home!

This particular home was not built painted or constructed in the quality and which KB promotes.

Two weeks after we moved in we had a baby shower for nearly 100 people, every person remarked just how well built and what a beautiful home we had, we agreed wholeheartedly.

The construction superintendent gets the job done when others can't

Busted pipe has caused continued water flow in backyard and front.

Everyone was so supportive and helpful throughout the process. We can recommend everyone from sales to design center, to home loan to construction and follow-up as top notch.

When we first came in we told Patricia about our negative experience with KB in a different location in the past. She apologized and guaranteed that would not happen. Besides waiting longer for the house to be built she was great. Constantly called, text and sent pictures with updates. Then there was Brian the job super (not sure of his title) he was fantastic, he went above and beyond for us, Thank you so much.

KB has delivered greatly but the contractors they use seem to be scraping the bottom of the barrel

Everything was on schedule and professional

I'm very happy with the home and the options that were available. Everyone I worked with was very helpful.

So far so good. Pleasef

Was very happy with all aspects of buying our KN home

We have been so impressed with our KB Home, The staff was great to work with from start to finish and even 30 days after we moved in, they have been checking to make all “punch list” items making sure they are completed to our satisfaction. Thanks KB for a great overall experience and beautiful home,

5 stars, excellent customer service

This is our first home purchase and I couldn’t have asked for a better team. I appreciate the amazing communication throughout the entire process and genuine people I worked with. Because of our experience we refer KB to everyone... they have made a customer for life!

To be very detailed about every aspect of house being built

KB Home was easy to deal with and the follow ups were very beneficial.

Everything was great

Everything is 5 star