KB Home Reviews in Phoenix Mesa, AZ

Busted pipe has caused continued water flow in backyard and front.

Everyone was so supportive and helpful throughout the process. We can recommend everyone from sales to design center, to home loan to construction and follow-up as top notch.

When we first came in we told Patricia about our negative experience with KB in a different location in the past. She apologized and guaranteed that would not happen. Besides waiting longer for the house to be built she was great. Constantly called, text and sent pictures with updates. Then there was Brian the job super (not sure of his title) he was fantastic, he went above and beyond for us, Thank you so much.

KB has delivered greatly but the contractors they use seem to be scraping the bottom of the barrel

Everything was on schedule and professional

I'm very happy with the home and the options that were available. Everyone I worked with was very helpful.

So far so good. Pleasef

Was very happy with all aspects of buying our KN home

We have been so impressed with our KB Home, The staff was great to work with from start to finish and even 30 days after we moved in, they have been checking to make all “punch list” items making sure they are completed to our satisfaction. Thanks KB for a great overall experience and beautiful home,

5 stars, excellent customer service

This is our first home purchase and I couldn’t have asked for a better team. I appreciate the amazing communication throughout the entire process and genuine people I worked with. Because of our experience we refer KB to everyone... they have made a customer for life!

To be very detailed about every aspect of house being built

KB Home was easy to deal with and the follow ups were very beneficial.

Everything was great

Everything is 5 star

Tim was excellent - very responsive!! Excellent to work with!!

The have been several issues with the home that needed to be addressed. After multiple phone calls and an appointed date to get issues resolved, the are still repairs that need to be made and not looked into. We were assured all of our concerns would be addressed and corrected in one visit. That was not truthful.

Great Experience!

We just moved in our new home a couple of days ago and everything seems to be fine. We had 1 bedroom door that didn't fit right and they will send someone to fix it.

Home had two issues that should have been identified and addressed during quality checks. Very disappointing. Issues have since been addressed but it took quite some time. Water was not turned back on to dishwasher after installation causing motor damage and changing a lightbulb led to power outage in two rooms, one of which a bathroom and the other a home office. Electrical company used by KB is not reputable, professional or timely.

The guys who sold us the house and built it were the best! More than what we could have asked for

Ever since the beginning of the sales process to eventually closing and now moving in to our KB Home, it has been nothing but easy and I have felt like everyone genuinely cares for our best interest.

great team effort on all participating in the process. I RECOMMEND K B HOMES FOR FIRST TIME BUYERS.

GREAT CUSTOMER SERVICE.

Overall great experience for first time home buyer. They’re not just doing their jobs, their honest. Broke it down step by step. Thank you KB Homes