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KB Home Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About KB Home.

Read all 454 verified reviews from homeowners that built a new home with KB Home in the Phoenix Mesa area. Phoenix Mesa homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Phoenix-Mesa Area

454 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

KB Home in Phoenix-Mesa Area

View Homes

Customer Reviews

Great experience and good warranty support

  • Dax M.
  • Verified HomeBuyer
  • December 13, 2023
  • Phoenix, AZ

The buying process was extremely easy with KB Homes. We had some issues crop up in the first few weeks in the house, and the KB Homes warranty team was excellent in getting those problems taken care of. The peace of mind of a home warranty was unexpected but an essential part of settling into our new home

KB Home responded:
We're excited to hear that you had such an easy home-buying process with the team here at KB Home, Dax! Thank you so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home in Marricopa

  • Andrew M.
  • Verified HomeBuyer
  • November 22, 2023
  • Maricopa, AZ

We were helped in picking the right house for us. We were also given the right support when it came to financing our home. From the first walk-through to the closing we were well informed. We are very happy with our home.

KB Home responded:
We're thrilled to hear that you're so happy with your beautiful new home, Andrew!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Richard T.
  • Verified HomeBuyer
  • October 25, 2023
  • Casa Grande, AZ

Victoria, Donna, Sergio and Kelly were great!

KB Home responded:
We appreciate you taking the time to share these kind words with Victoria, Donna, Sergio, Kelly, and the rest of the KB Home team, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Lawrence D.
  • Verified HomeBuyer
  • September 26, 2023
  • Surprise, AZ

Michelle at KB went above and beyond while we went through the purchase and build process. Being our first new build we had many questions from beginning to end and Michelle guided us through them all. We have recommended KB to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with Kb home we had

  • Razia A.
  • Verified HomeBuyer
  • September 26, 2023
  • Glendale, AZ

Great hospitality was received from KBHOME.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB homes feedback

  • Mahesh B.
  • Verified HomeBuyer
  • September 19, 2023
  • Phoenix, AZ

Excellent builder in AZ and one of the great support consistently..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home experience in Entrada Del Oro 2

  • Jeffrey E.
  • Verified HomeBuyer
  • September 05, 2023
  • Gold Canyon, AZ

Our new home has been a fun and exiting experience so far. Thank you to all the people involved in building our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Traditions at Marbella

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2023
  • Glendale, AZ

Great home and community wonderful quality materials and best appliances

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The experience was amazing. They are very quick in response.

  • Fnu S.
  • Verified HomeBuyer
  • August 22, 2023
  • Phoenix, AZ

The experience was amazing. They are very quick in response. Construction is really good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great

  • Charles R.
  • Verified HomeBuyer
  • August 16, 2023
  • Casa Grande, AZ

Everything great went as it should

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Phoebe K.
  • Verified HomeBuyer
  • August 15, 2023
  • Coolidge, AZ

I had a great experience in purchasing the home. William was very helpful and helped me throughout my purchase

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Worth the long wait

  • Soliz P.
  • Verified HomeBuyer
  • August 11, 2023
  • Phoenix, AZ

We purchased our home in May of '22 and unfortunately due to material and labor shortages of the time we did not move in until June of 2023. However, we had consistent follow up and updates throughout the process and KB homes team was very responsive to any questions or concerns we had. Our sales rep Ress was and continues to be very helpful and every one was pleasant and professional during our interactions. I would definitely recommend KB homes to people looking to build their dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well done

  • Longina Dauag D.
  • Verified HomeBuyer
  • June 23, 2023
  • Phoenix, AZ

A great job was done by all involved

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience.

  • Kingsley H.
  • Verified HomeBuyer
  • June 17, 2023
  • Phoenix, AZ

It was awesome experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Came for the home building process, stayed because of the sales team

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2023
  • Surprise, AZ

Being first-time home builders (not buyers), we were impressed with the amount of say we had when it came to customizing our home compared to other builders in the area. Throughout the entire process, KB was upfront about price, timeline, potential delays, and overall what to expect. We didn't feel like just another contract to them, but that was largely due to the fantastic sales team we worked with, specifically Julie B.. Her initial greeting was warm and welcoming, no pressure to buy, and answered any and all of our MANY questions that we had along the way. She was available any time and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great price for a brand new home!

  • Samuel E.
  • Verified HomeBuyer
  • May 24, 2023
  • Surprise, AZ

Michelle is the best there is, she truly made the home buying experience easy and simple.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales and service

  • Maria S.
  • Verified HomeBuyer
  • May 22, 2023
  • Gold Canyon, AZ

From the initial contact with Reed in the sales office to our walk thru and consultation with Justin the construction manager we were very impressed with the consistent contact they maintained with us through the process. We had no regrets buying a home through KB Homes !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fist time homebuyer, SUPER pleased

  • Cameron H.
  • Verified HomeBuyer
  • May 18, 2023
  • Gold Canyon, AZ

This is my first home purchase and I have been so pleased with the outcome and process. My first experience with KB at the Entrada Del Oro location was with Reed. Reed took the time to show me everything, he was patient and listened to my situation and found a way for everything to work. My loan office Ioana was also fantastic, she took care of me and guided me through everything and made the process stress free and coached me along the way. Lastly the contractor Justin has been AMAZING since I walked the home and got into the home he took care of everything and didn’t skip a beat. I’m so ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I am very happy with my new home

  • Deborah M.
  • Verified HomeBuyer
  • April 12, 2023
  • Coolidge, AZ

KB has been great to work with. From the sales office to the PMs. Everyone has been very helpful and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Greatest KB Home Buying Show in the World!

  • Jose V.
  • Verified HomeBuyer
  • February 03, 2023
  • Surprise, AZ

Everyone from the start till the end were patience, professional and very informative! Thank you.

KB Home responded:
Wow, thank you so much for taking the time to share your positive KB Home experience with us, Jose! We're thrilled that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

can’t go wrong with KB

  • Anthony D.
  • Verified HomeBuyer
  • January 24, 2023
  • Avondale, AZ

Awesome sales team who guided every step of the way. Loan team also checked in every two weeks if anything was needed. Great experience and would recommend

KB Home responded:
Thanks so much for sharing your great experience with us, Anthony! Our entire team is grateful for you for sharing your kind words!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terry

  • Terry B.
  • Verified HomeBuyer
  • January 22, 2023
  • Coolidge, AZ

Okay I have to say I Love my Loan Originator I cannot begin to explain how she helped change my life I met her because the first Loan Originator I was working with wasn't trying to service my needs with purchasing a KB Home he was more concerned about me signing not concerns about me not trying to spend more than can Afford or pay a month for my mortgage monthly .when first Speaking with Second Originator she apologize for the first Loan Originator and said I'm here now how I assist you she listen to my concerns about not purchasing more than I can afford and how much wanted to pay for a ...

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience, Terry! We're so thrilled to hear that you had such an outstanding experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tricia

  • Laura R.
  • Verified HomeBuyer
  • January 17, 2023
  • Maricopa, AZ

Anyone who buys a home through KB at Maricopa needs to work with Tricia. Ed is great too but I had the opportunity to meet with and work with Tricia. She was very comforting, made every step of the way a great experience. She listened to my needs and concerns. She followed up with me. She is an absolute gem!!

KB Home responded:
Thank you so much for taking the time to share these kind words with Tricia, Ed, and the rest of the team here at KB Home, Laura! We're glad to hear that we were able to provide a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MS

  • Andrelina J.
  • Verified HomeBuyer
  • January 15, 2023
  • Casa Grande, AZ

This was a very satisfying experience I recommend everyone to purchase from KBHomes.

KB Home responded:
We're glad to hear that you're satisfied with your KB Home experience, Andrelina! Thanks for taking the time to share.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buyer

  • Stephen O.
  • Verified HomeBuyer
  • January 11, 2023
  • Maricopa, AZ

Overall a great home buying experience from start to finish.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Stephen! Thanks so much for sharing these kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5