KB Home Reviews in Phoenix Mesa, AZ

Daniela Jaimee and Nick the best team very friendly and helpful

We are loving our new home!

I have told some of my friends about your exploit so they will be coming to your office soon to get property. Treat them with the greatest honor

Susan and Fred were a pleasure to work with. they informed me of the progress of the home on a regular basis and were very kind and courteous. Any questions I had were answered promptly and professionally. Only hitches were bathroom faucets and mirrors. Not thrilled with the mirror company (though no fault of KB) since they discontinued the mirrors I chose and upgraded. Thankfully Fred had temporary mirrors installed. When replacement mirrors finally came they were the wrong size and had to be redone. The mirrors are not as stylish (and I'm sure not as costly) as my original choice.

Good service and I like the house.

The excellent experience I had working with KB Home began the day I decided to stop by just to take a look at the models. With no pressure from the sales agent, I decided to prequalify through KB Home Loans, and put money down on a spec home that had already started being built. Watching the build was great fun! Since my home was a spec home, all of the features were pre-chosen. The Design Studio still met with me so I could see everything- tile, cabinets, carpet etc.. All were gorgeous! I enjoyed working with the builders, the construction Superintendent, and staff. The Super is a really great guy, who has very high standards and expects the same from his crew, and outside contractors. He kept the build moving forward, with few delays due to availability of materials. I watched the entire build, from concrete to finish, visiting often. I was able to see the quality and attention to detail with each step. Not only does KB offer financial services, I was also able to buy a home owner's insurance policy through the company, which cost half of what I'd pay through my regular provider, and with more coverage. Because I chose KBHS Home Loans for my mortgage, KB and KBHS covered some of the closing costs. This was a huge help, and part of why I decided to go with a new build. I have had regular check-ins from KB Home Customer Service, since moving in. They are handling the details to ensure everything that is warranty related is taken care of. Overall, the experience of buying and building a home with KB Home was amazing! This is a spectacular company, and I have felt like nothing less than the most important client with each step. I would do it all again. ... More

Thnx to Kurt for updates on progress of build.

We looked around quite a bit and found KB to have the best price for such a large home plus our sales person Julie was fabulous to work with.

Great company and everything went smooth

They are amazing, I am really happy with my house

Rob, Jacquie and Sergio are assets to KB Homes...I couldn't have asked for a more caring and responsive team. My experience was like working with good friends.

Loved working with Eric and Robert

Great community and amazing home. Large back yards that we weren't able to find anywhere else for an affordable price. Julie from sales was always available for any question we had. KBHS made the loan process very easy and stress free. Ed and construction team were on top of things and got the home built on time with no delays. Don't plan on moving anytime in near future but if I did I would definitely look at KB Homes and recommend them to friends looking for new home.

I am pleased with the quality of construction with our KB Home. The materials and workmanship are first class. The entire buying and construction process was pleasant. The community is well planned. When selecting a lot, asked about the floor plans of the homes on either side of yours. On one side of our house, our living room windows looks directly into our neighbor’s living room windows. This could have been avoided during the lot selection process.

Everyone was great to work with

Although I started my home building process at the beginning of Covid, which caused some delays, my experience was great. Everyone was very nice during the process.

There were some issues on the builder part but they made it right and we love our new home

Well worth the wait. Looking into buy another kb home

Im vary happy with evry one and the way every thing worked out.

All of the KB representatives were wonderful to work with in the process of buying my new home. All my questions were answered promply in a professional manner. Customer service in sales, site manager and financial advice were all amazing. I tuely felt they had my best interest in mind throughout the whole home buildlng process.

I am super happy to purchase my first home from KB, I have got what I was expecting. The quality of the house as final product is super good, exactly what I was looking for. I believe I will do another one in the future.

It was a great experience!

They kept me informed all through the process and after moving in they quickly addressed any issues that came up and corrected them.

Great experience , they kept me informed on a weekly basis from the beginning of the construction up to the closing date . Attention to details and thorough information on the cooling and heating system , appliances . Excellent personal interaction between Mr Dennis B. And main office .

Extremely satisfied and proud home owner. Love everything about our new home and enjoyed the entire home buying experience