KB Home Reviews in Phoenix Mesa, AZ

Great experience so far!!

I'm a first time homeowner and so the process was all new - it's not an easy thing to build a home and the superintendents that I worked with were the best. Extremely high level of detail and care which I appreciate and enjoy now that I have moved in!

The entire process of selecting, building, and finally moving in went well. KB Homes really does take customer service and communication seriously.

kb home very good company and very good employees

KB updated us every single step of the way! Any question we might have had was immediately addressed. From the job Superintendents Robert and Thomas to our loan officer and processor (Doug and Jacki) everything was smooth sailing.

The Kb team was amazing for first time home buyers like myself made me feel comfortable through the process !

Everyone at KB Home was great to work with! Each individual made the home buying experience easy and wonderful.

Great experience everyone was nice and helpful.

The whole buying process has been great ! They made is seamless, customer service was great, the construction manager was awesome and was able to respond to all of our questions. Highly recommend.

Everyone at KB Home from start to finish has provided excellent service. Susan in sales, Jaime in build, Nicholas in loan, Dawn in loan and Cindy in escrow. Great amazing team

I had a really good experience buying my house with KBH. They were really helpful and they answered all my question

All of KB PERSONAL TEAM WAS AMAZING

My Kb home’s experience was awesome from William the salesman to KBHS mortgage with Nicholas Nicholas was the best To Dan the the property manager It’s was awesome experience

Daniela Jaimee and Nick the best team very friendly and helpful

We are loving our new home!

I have told some of my friends about your exploit so they will be coming to your office soon to get property. Treat them with the greatest honor

Susan and Fred were a pleasure to work with. they informed me of the progress of the home on a regular basis and were very kind and courteous. Any questions I had were answered promptly and professionally. Only hitches were bathroom faucets and mirrors. Not thrilled with the mirror company (though no fault of KB) since they discontinued the mirrors I chose and upgraded. Thankfully Fred had temporary mirrors installed. When replacement mirrors finally came they were the wrong size and had to be redone. The mirrors are not as stylish (and I'm sure not as costly) as my original choice.

Good service and I like the house.

The excellent experience I had working with KB Home began the day I decided to stop by just to take a look at the models. With no pressure from the sales agent, I decided to prequalify through KB Home Loans, and put money down on a spec home that had already started being built. Watching the build was great fun! Since my home was a spec home, all of the features were pre-chosen. The Design Studio still met with me so I could see everything- tile, cabinets, carpet etc.. All were gorgeous! I enjoyed working with the builders, the construction Superintendent, and staff. The Super is a really great guy, who has very high standards and expects the same from his crew, and outside contractors. He kept the build moving forward, with few delays due to availability of materials. I watched the entire build, from concrete to finish, visiting often. I was able to see the quality and attention to detail with each step. Not only does KB offer financial services, I was also able to buy a home owner's insurance policy through the company, which cost half of what I'd pay through my regular provider, and with more coverage. Because I chose KBHS Home Loans for my mortgage, KB and KBHS covered some of the closing costs. This was a huge help, and part of why I decided to go with a new build. I have had regular check-ins from KB Home Customer Service, since moving in. They are handling the details to ensure everything that is warranty related is taken care of. Overall, the experience of buying and building a home with KB Home was amazing! This is a spectacular company, and I have felt like nothing less than the most important client with each step. I would do it all again. ... More

Thnx to Kurt for updates on progress of build.

We looked around quite a bit and found KB to have the best price for such a large home plus our sales person Julie was fabulous to work with.

Great company and everything went smooth

They are amazing, I am really happy with my house

Rob, Jacquie and Sergio are assets to KB Homes...I couldn't have asked for a more caring and responsive team. My experience was like working with good friends.

Loved working with Eric and Robert