KB Home Reviews in Phoenix Mesa, AZ

Having asthma and allergies to pollen I had in my Sales Contract not to plant any trees or shrubs that produce pollen. Construction supervisor has continually promised o supply me with the plants he had landscaper plant in my front yard months ago. I have continually requested this info to no avail. He keeps saying he’ll request it and forward to me. I need the info to verify they don’t produce pollen, and also to care and maintain the plants. He never follows up on my numerous requests and I’m really frustrated with his non-responsiveness.

The process was quick and no stress.

This was one of the best experiences in buying a house I have. Usually buying a house is stressful but this was not. Thank you

The overall experience with KB was seamless. Victoria in Sales was the glue that held the transaction together. They were one of the ONLY builders in the area still allowing for customizations. I am pleased with the purchase, my experience as well as the communication from the entire team throughout the process.

Very responsive to any requests or questions

Horrible experience. Where is the info regarding the media panel? Where is my mailbox? Why are my gate fobs not working? Where are the paint cans you told me I’d have? Why are your employees not responding? You guys need to learn how to provide a full packet at settlement. Instead of spreading out information in sixteen different places. Your customers legit hate you. Get on the Liberty Facebook page and see how angry your buyers are. Never giving you my business again.

Very pleased with our home. Quality of materials used is outstanding. Everything is in working order and we believe we got what we paid for. Our sales team was pleasant and professional. Thank you!

First impressions are big for me, and Michelle was amazing!! She was very welcoming and very knowledge on everything! She stuck by me til the very end as this is my first home, she kept me updated on a weekly basis and ensured I had nothing to worry about as her and the team took care of everything.

My husband and I really enjoyed the overall kb home process and going to the design studio was one our favorite parts. Our sales person, was the only time we had any issues on trusting what he said. We've learned to make sure to get answers in writing. The superintendent, customer service rep., and all the various builder companies involved were great to work with and made sure repairs/concerns were resolved. Getting our own inspector for the construction phase was such hassle as we, ended giving up and just pointed out major concerns.

Poor quality and upgrades are way expensive.

Mike at the office is great and we love our new home

Was a very pleasant experience, Michelle was awesome to work with and so was the rest of the KB team. Lisa was great when it came to our financing and our construction supervisor Thomas was very responsive and helpful. Overall, it was a great expensive and I recommend visiting Michelle in the model homes if you are ready to buy a home

So many issues, I wouldn’t know where to start..go with a different builder.:any other builder

The process of the home building was smooth! The quality of the tiles horrible. Tiles were really dirty not happy about. You can see the caulking all tiles paint on the caulking horrible!!

From The initial sales rep (William) to the construction manager (q) To the loan reps (Tami and Jason) KB homes ensured a seamless and effortless experience! If I am ever fortunate enough to purchase another home, I Will definitely be looking at KB homes again! Special shout out to my realtor, Christian J, for guiding me towards my new community!

Thank u to the lender Tami, and Natasha, and Randy and the people who call me from KB homes and check up on me I appreciate how patient u all were with me , not knowing anything about anything; it being my first time , u all either took my attitude, or non stop messages , and Tami , and Natasha were so patient, for me to qualify, I think 3-4 months , but thank u all so much

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

great salesman and loan officer

Kb homes was an excellent home buying experience.

Too many issues, hectic experience. I could not honestly recommend this builder.

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

The experience was not what we expected from new homes builders.

Everything is good, friendly and nice!

The experience from day 1 has been outstanding and exceeded expectations. Now we just need help in getting a broken kitchen cabinet repaired. The screw in the foor hinge fell out. Can we get some help. We have been waiting well over a week. Candy is aware. Matthew

The KB Home purchase process was very easy and pleasant.