KB Home Reviews in Phoenix Mesa, AZ

Good

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

My experience was great I would definitely recommend a KB homes awesome updates and communicate from sales person, loan officer to supervisors and on-site staff

My husband and I were looking for a new home for our family and once we saw the community we were really excited to become a part of it. With all of the open spaces and friendliness of the homeowners and staff and the fact that it is gated and within an area that is really up and coming. We are so happy to be here. Love being able to drive out and see mountains and have better weather and just be a part of a growing community here at Liberty

Every person involved from Dawn in sales, Sergio and Kelly as construction managers, Doug in financing, Jackie in processing Dawn, Bridgett as Title help were great and some still are with warranty work. Only thing I would have changed would be quality of paint. They use Sherwin Williama and Dunn Edwards is far better.

Each department was professional and was helpful through every process of my journey. Noe as I see things needing attention your TEAM is helping get things right. Thanks again for your thoroughness in the details.

Everything was painless. The only thing I would say could have been done with more care was on construction. There are some areas inside the house that need more paint like up towards the ceiling. Our water spigot was also leaking and needed to be fixed. Our plants in front are dying but I guess that comes with the Arizona heat. Other than that, everything looked great.

Working with Dawn was a pleasure

I love my new house! I just wish we did a more thorough initial walk through to find the issues we found when we moved in nothing major, but still inconvenient.

Overall good experience.very happy with our new home.

The best home buying experience I have ever had. It was an all around great process.

Well pleased with my new home!

Outstanding experience, the KB Homes team worked tirelessly to make this possible! The support, guidance, and assistance they provided me was above and beyond what would have be normally expected. I have some honorable mentions that must be singled out for their exemplary dedication and outstanding customer service…. To Susan, she was my initial contact with KB Homes, which not only helped me select the model I now call my forever home, she also stood by my family throughout the entire process, and even after we moved in to our home, she still keeps in contact to make sure we are doing ok. To Doug, who guided me through the monumental task of providing the proper documentation to satisfy the requirements needed to qualify for a KB Home, to Jacki, the numbers guru who made sure everything was in order with the loan, and finally to Don, who made sure that everything in my house was up to par, and made necessary corrections on requesting. He consistent checked to make sure we had everything we needed. I’m pretty sure more KB staff members were also involved in the purchase of my house, but these four are the ones that were most relevant to me, and I thank you for your assistance in this process. ... More

I will say getting in contact with Susan and the other ladies was awesome! They were very helpful and responsive. Whenever I had an issue I knew I could give her a call and the team would help right away. I will say the house itself is great, there were a few hiccups on the building of the home. Overall experience was great!

We got a lot of emails for other buyers from the loan people.

It was wonderful working with kb homes.

Great experience. I’d refer KB to anyone considering a new build.

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

The sales and construction staff and construction staff are absolutely wonderful to work with.

I am very happy with my new home by KB homes. From Susan the realtor to Corey and Sabina at the loan office I had a great experience.

The team at KB Home was great! From the first encounter with the sales counselor all the way to close, the KB team kept us informed of all updates in the building process. There were a few things that came up after move in but, have been and are being quickly addressed.

After a year of searching, KB Home had a beautiful house for us in Casa Grande. The entire process was smooth. Thank you!

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

Throughout this process, we were always kept updated. I appreciated the constant communication.