KB Home Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About KB Home.
Read all 454 verified reviews from homeowners that built a new home with KB Home in the Phoenix Mesa area. Phoenix Mesa homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Phoenix-Mesa Area
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Customer Reviews
Great experience
- Rhonda H.
- Verified HomeBuyer
- May 15, 2019
- Mesa, AZ
From the sales team to the construction supervisor, had a pleasant experience in building my new house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - No 1 Builders
- Ram S.
- Verified HomeBuyer
- April 23, 2019
- Mesa, AZ
No 1 Builders
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
7th inning
- Ross D.
- Verified HomeBuyer
- April 16, 2019
- Cave Creek, AZ
Wall outlets! Most new home buyers have tv’s mounted on the wall. Please in the future, elevate the electrical and cable outlets.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Caring and responsive home builder
- Lise H.
- Verified HomeBuyer
- April 16, 2019
- Surprise, AZ
Very nice experience buying this home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience, Ed is fantastic!
- Maria A.
- Verified HomeBuyer
- April 16, 2019
- Mesa, AZ
Overall great experience. Ed really educated on the areas that I needed to know from a sales and product view and I’m really loving my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Elizabeth D.
- Verified HomeBuyer
- March 26, 2019
- Gilbert, AZ
The whole process was easy and fun! We will definitely do this again when we are looking for a bigger place!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Homes are the best.
- Harold R.
- Verified HomeBuyer
- March 12, 2019
- Maricopa, AZ
The employees of KB Homes are very polite and very helpful on any issues or questions you may have. For any homes that we have inquired into KB Homes are the best in quality and plenty of space in between homes. Houses are not built so close together. Neighbors are not so close to you that you feel like that they are on top of you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home buying experience
- Philip R.
- Verified HomeBuyer
- February 14, 2019
- Cave Creek, AZ
Transaction went very smoothly and everyone involved were great to work with and very friendly and responsive
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Mitch, Jesse and Rob who were involved with our process were
- Austin M.
- Verified HomeBuyer
- February 09, 2019
- Goodyear, AZ
Mitch, Jesse and Rob who were involved with our process were incredibly helpful and kind.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - everything went good if they are treated the way I was there
- Angela M.
- Verified HomeBuyer
- January 17, 2019
- Maricopa, AZ
everything went good if they are treated the way I was there is no tips to give
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - All good
- Kristen O.
- Verified HomeBuyer
- January 16, 2019
- Goodyear, AZ
All good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent customer service!
- Jackalyn B.
- Verified HomeBuyer
- January 16, 2019
- Mesa, AZ
Excellent customer service!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB Homes was great to work with.
- Connie G.
- Verified HomeBuyer
- January 08, 2019
- Mesa, AZ
KB Homes was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good
- RaSheda H.
- Verified HomeBuyer
- December 20, 2018
- Goodyear, AZ
Good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
They go the extra mile
- Gerardo Alexand L.
- Verified HomeBuyer
- December 05, 2024
- Coolidge, AZ
Tami and Jason were great to work with. Always responsive and quick to any questions or concerns I had in the process. First time buying a home and I’m glad it was with them!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Team
- Anonymous
- Verified HomeBuyer
- November 07, 2024
- Laveen, AZ
Team is responsive and professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
everything was great
- Carina W.
- Verified HomeBuyer
- August 08, 2024
- Casa Grande, AZ
This was one of the best experiences in buying a house I have. Usually buying a house is stressful but this was not. Thank you
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
First Time Home Buyer Experience was great!
- Angelica A.
- Verified HomeBuyer
- July 21, 2024
- Surprise, AZ
First impressions are big for me, and Michelle was amazing!! She was very welcoming and very knowledge on everything! She stuck by me til the very end as this is my first home, she kept me updated on a weekly basis and ensured I had nothing to worry about as her and the team took care of everything.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very nice Team
- Alexa B.
- Verified HomeBuyer
- July 05, 2024
- Gilbert, AZ
Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.
KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Alexa!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Better building experience
- Murali M.
- Verified HomeBuyer
- June 12, 2024
- Gilbert, AZ
After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.
KB Home responded:
We're so glad to hear that you had a positive experience working with the entire team here at KB Home, Murali!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Met all my expectations
- Juan Francisco R.
- Verified HomeBuyer
- April 10, 2024
- Goodyear, AZ
My experience was great I would definitely recommend a KB homes awesome updates and communicate from sales person, loan officer to supervisors and on-site staff
KB Home responded:
We're thrilled to hear that you had such a positive experience working with the entire team here at KB Home, Juan!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful community for a great price
- Marissa B.
- Verified HomeBuyer
- March 19, 2024
- Phoenix, AZ
My husband and I were looking for a new home for our family and once we saw the community we were really excited to become a part of it. With all of the open spaces and friendliness of the homeowners and staff and the fact that it is gated and within an area that is really up and coming. We are so happy to be here. Love being able to drive out and see mountains and have better weather and just be a part of a growing community here at Liberty
KB Home responded:
Congratulations on your new home, Marissa !Thank you so much for taking the time to share your positive experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Homes overall did great building and service
- Ross J.
- Verified HomeBuyer
- January 02, 2024
- Casa Grande, AZ
Every person involved from Dawn in sales, Sergio and Kelly as construction managers, Doug in financing, Jackie in processing Dawn, Bridgett as Title help were great and some still are with warranty work. Only thing I would have changed would be quality of paint. They use Sherwin Williama and Dunn Edwards is far better.
KB Home responded:
Thanks so much for sharing these kind words with Dawn, Sergio, Kelly, Doug, Jackie, Bridget, and the rest of the team here at KB Home, Ross!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Team
- James B.
- Verified HomeBuyer
- November 13, 2023
- Coolidge, AZ
Each department was professional and was helpful through every process of my journey. Noe as I see things needing attention your TEAM is helping get things right. Thanks again for your thoroughness in the details.
KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, James!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quick and easy
- Anonymous
- Verified HomeBuyer
- October 10, 2023
- Phoenix, AZ
Everything was painless. The only thing I would say could have been done with more care was on construction. There are some areas inside the house that need more paint like up towards the ceiling. Our water spigot was also leaking and needed to be fixed. Our plants in front are dying but I guess that comes with the Arizona heat. Other than that, everything looked great.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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