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KB Home Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About KB Home.

Read all 454 verified reviews from homeowners that built a new home with KB Home in the Phoenix Mesa area. Phoenix Mesa homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Phoenix-Mesa Area

454 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

KB Home in Phoenix-Mesa Area

View Homes

Customer Reviews

Working with Dawn was a pleasure

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Casa Grande, AZ

Working with Dawn was a pleasure

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love it

  • Christine A.
  • Verified HomeBuyer
  • July 19, 2023
  • Coolidge, AZ

I love my new house! I just wish we did a more thorough initial walk through to find the issues we found when we moved in nothing major, but still inconvenient.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy!

  • Klazina B.
  • Verified HomeBuyer
  • July 15, 2023
  • Surprise, AZ

Overall good experience.very happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nick

  • Nicholas T.
  • Verified HomeBuyer
  • July 12, 2023
  • Gold Canyon, AZ

The best home buying experience I have ever had. It was an all around great process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Well pleased with my new home!

  • James H.
  • Verified HomeBuyer
  • July 04, 2023
  • Casa Grande, AZ

Well pleased with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Vilo’s first KB forever home!

  • Abdiel V.
  • Verified HomeBuyer
  • June 14, 2023
  • Phoenix, AZ

Outstanding experience, the KB Homes team worked tirelessly to make this possible! The support, guidance, and assistance they provided me was above and beyond what would have be normally expected. I have some honorable mentions that must be singled out for their exemplary dedication and outstanding customer service…. To Susan, she was my initial contact with KB Homes, which not only helped me select the model I now call my forever home, she also stood by my family throughout the entire process, and even after we moved in to our home, she still keeps in contact to make sure we are doing ok. ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience

  • Ashleigh Paige W.
  • Verified HomeBuyer
  • May 16, 2023
  • Phoenix, AZ

I will say getting in contact with Susan and the other ladies was awesome! They were very helpful and responsive. Whenever I had an issue I knew I could give her a call and the team would help right away. I will say the house itself is great, there were a few hiccups on the building of the home. Overall experience was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

N/A

  • Robert R.
  • Verified HomeBuyer
  • April 19, 2023
  • Maricopa, AZ

We got a lot of emails for other buyers from the loan people.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • Isaac B.
  • Verified HomeBuyer
  • March 21, 2023
  • Maricopa, AZ

It was wonderful working with kb homes.

KB Home responded:
We're glad to hear that you had a wonderful time working with us, Isaac! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Home Review

  • Brent M.
  • Verified HomeBuyer
  • February 15, 2023
  • Maricopa, AZ

Great experience. I’d refer KB to anyone considering a new build.

KB Home responded:
Thanks so much for sharing your kind words with the team here at KB Home, Brent! We're glad to hear that you had a great experience working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall, highly recommend

  • Fiorella M.
  • Verified HomeBuyer
  • January 11, 2023
  • Glendale, AZ

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Fiorella! Brad, Nick, and the rest of our team were happy to help you find your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Wonderful

  • IH6 P.
  • Verified HomeBuyer
  • November 17, 2022
  • Phoenix, AZ

The sales and construction staff and construction staff are absolutely wonderful to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My KB home experience

  • Joselyn N.
  • Verified HomeBuyer
  • September 23, 2022
  • Litchfield Park, AZ

I am very happy with my new home by KB homes. From Susan the realtor to Corey and Sabina at the loan office I had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great 1st Home buying Experience

  • Andres G.
  • Verified HomeBuyer
  • September 20, 2022
  • Buckeye, AZ

The team at KB Home was great! From the first encounter with the sales counselor all the way to close, the KB team kept us informed of all updates in the building process. There were a few things that came up after move in but, have been and are being quickly addressed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - After a year of searching, KB Home had a beautiful house for

  • John H.
  • Verified HomeBuyer
  • July 19, 2022
  • Casa Grande, AZ

After a year of searching, KB Home had a beautiful house for us in Casa Grande. The entire process was smooth. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new home

  • Marie E.
  • Verified HomeBuyer
  • May 21, 2022
  • Surprise, AZ

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Communication is key!

  • Tommy C.
  • Verified HomeBuyer
  • April 27, 2022
  • Litchfield Park, AZ

Throughout this process, we were always kept updated. I appreciated the constant communication.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy to work with.

  • Timothy P.
  • Verified HomeBuyer
  • February 04, 2021
  • Maricopa, AZ

Easy to work with. Professional and friendly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Mitch and his staff were excellent

  • Leo K.
  • Verified HomeBuyer
  • February 03, 2021
  • Glendale, AZ

Mitch and his staff were excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Homebuilding with KB Home

  • Lenell W.
  • Verified HomeBuyer
  • September 03, 2020
  • Phoenix, AZ

Very fast and easy process. Within a few weeks of putting down earnest money, we had our design appointment done and they had begun the building process. Within 8 months we were in our home. We have been here about 7 weeks now and we love it. Ken and Tricia are the absolute best and we are grateful for their help, constant picture updates, and more. Have already recommended KB Home to other friends in Las Vegas and Washington State. Thank you KB Home for making our first-time homebuying processing seamless, easy and exciting!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home build

  • Catherine M.
  • Verified HomeBuyer
  • August 26, 2020
  • Glendale, AZ

Everything went smoothly, was in consistant contact with sales, build and finance thru the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything went well

  • Connie R.
  • Verified HomeBuyer
  • August 06, 2020
  • Gold Canyon, AZ

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great deal

  • Jose S.
  • Verified HomeBuyer
  • July 09, 2020
  • Buckeye, AZ

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Above and Beyond

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Mesa, AZ

What stands out most to me is their willingness to correct issues I was unsatisfied with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Extremely Reliable

  • Kendrick W.
  • Verified HomeBuyer
  • March 31, 2020
  • Goodyear, AZ

They are here to help whenever you need them. Comfortable business.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5