KB Home Reviews in Phoenix Mesa, AZ

Excellent customer service!

KB Homes was great to work with.

Good

KB Builders were amazing thru the building of our brand new house. Step by step and pictures every week of the progress. It gave us the excitement and trust that they were doing a good job. We are very happy with the house and hope to be for the next 30 years to come!

Tami and Jason were great to work with. Always responsive and quick to any questions or concerns I had in the process. First time buying a home and I’m glad it was with them!

Team is responsive and professional.

This was one of the best experiences in buying a house I have. Usually buying a house is stressful but this was not. Thank you

First impressions are big for me, and Michelle was amazing!! She was very welcoming and very knowledge on everything! She stuck by me til the very end as this is my first home, she kept me updated on a weekly basis and ensured I had nothing to worry about as her and the team took care of everything.

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

My experience was great I would definitely recommend a KB homes awesome updates and communicate from sales person, loan officer to supervisors and on-site staff

My husband and I were looking for a new home for our family and once we saw the community we were really excited to become a part of it. With all of the open spaces and friendliness of the homeowners and staff and the fact that it is gated and within an area that is really up and coming. We are so happy to be here. Love being able to drive out and see mountains and have better weather and just be a part of a growing community here at Liberty

Every person involved from Dawn in sales, Sergio and Kelly as construction managers, Doug in financing, Jackie in processing Dawn, Bridgett as Title help were great and some still are with warranty work. Only thing I would have changed would be quality of paint. They use Sherwin Williama and Dunn Edwards is far better.

Each department was professional and was helpful through every process of my journey. Noe as I see things needing attention your TEAM is helping get things right. Thanks again for your thoroughness in the details.

Everything was painless. The only thing I would say could have been done with more care was on construction. There are some areas inside the house that need more paint like up towards the ceiling. Our water spigot was also leaking and needed to be fixed. Our plants in front are dying but I guess that comes with the Arizona heat. Other than that, everything looked great.

Working with Dawn was a pleasure

I love my new house! I just wish we did a more thorough initial walk through to find the issues we found when we moved in nothing major, but still inconvenient.

Overall good experience.very happy with our new home.

The best home buying experience I have ever had. It was an all around great process.

Well pleased with my new home!

Outstanding experience, the KB Homes team worked tirelessly to make this possible! The support, guidance, and assistance they provided me was above and beyond what would have be normally expected. I have some honorable mentions that must be singled out for their exemplary dedication and outstanding customer service…. To Susan, she was my initial contact with KB Homes, which not only helped me select the model I now call my forever home, she also stood by my family throughout the entire process, and even after we moved in to our home, she still keeps in contact to make sure we are doing ok. To Doug, who guided me through the monumental task of providing the proper documentation to satisfy the requirements needed to qualify for a KB Home, to Jacki, the numbers guru who made sure everything was in order with the loan, and finally to Don, who made sure that everything in my house was up to par, and made necessary corrections on requesting. He consistent checked to make sure we had everything we needed. I’m pretty sure more KB staff members were also involved in the purchase of my house, but these four are the ones that were most relevant to me, and I thank you for your assistance in this process. ... More

I will say getting in contact with Susan and the other ladies was awesome! They were very helpful and responsive. Whenever I had an issue I knew I could give her a call and the team would help right away. I will say the house itself is great, there were a few hiccups on the building of the home. Overall experience was great!

We got a lot of emails for other buyers from the loan people.

It was wonderful working with kb homes.

Great experience. I’d refer KB to anyone considering a new build.