KB Home Reviews in Tucson, AZ

I changed jobs, had emergency surgery all through the building process and I never had to worry about the house. They kept in contact every week and sent pictures on the progress. Everyone from the sales team to the design center and construction were all great people to work with.

The whole process was made very easy from the whole KB Homes team

Response time is slow for minor repairs.

The whole experience from beginning to move in was quick and very easy. I was pre loan appproved in 15 minutes, and final approval in a week. We close in less than a month. The home is very well built and the fit and finish is really good. Several features you usually have to pay much more for.

Ray at EDP was amazing and helped us understand the process and got us excited every week with updated pictures. Jerry was phenomenal and responded to our questions quickly. We had an amazing experience with everyone there. I would recommend them to all my friends & family.

Overall, a good experience in this house, they do have details to take care of, but I'm happy and thankful!

The home buying experience from sales, purchase and after went smoothly through each area.

Troy, Sharlin and jackie did a great job

Yes I would like other home buyers to know please no more surveys thank you very much for your help

Everyone was great and it was an excellent home-buying experience.

Moving in i had little stuff to be fixed here and there but still love the house,

It was prompt responses to my service requests. David did a good job.

Great experience in overall, the building quality is as expected. There are some very small things, I decided to take care myself (paint retouch, doorbell button installation, concrete in the ramp, water dripping from a pipe).

Sharlin and James were amazing. They both took great care of me. On top of all communication, closing cost thoroughly explained, monthly payment on point, and the quality of build is everything I paid for. Thank you

Both my husband and I love our new home. When we first went to KB office, we had an understanding staff (Ray) who helped through the whole process. It was a smooth process and did not experience any problems. We were grateful by KB staff, builder (Jerry) and Ray for the support they provided for us. We moved from CA to Sarhuarita, AZ and we are very happy here.

Really was a big experience and mi wife and I felt very happy with all process.

Great service by all Teams!

OVERALL NO COMPLAINTS. IT WAS A PRETTY PAINLESS PROCESS.

Jerry, superintendent, Derrick, Kat (cust service) 5 stars; quick response to issues.

Could not be happier with the value for the money, the great features of our home, or the service provided. Everyone we worked with was fantastic.

We had a couple water leak issues but the KB warranty staff and contractors were all very responsive in resolving the issues. Would recommend each new home has a 'deep cleaning' prior to new owner arrival as our home was dusty and floors not clean. Overall, i would have KB build another home for us. Sales staff and contractor were both very good!

Working with Heidi has been great. She is just on top of things. She has taken care of all issue we have had with the home.

I appreciated all the updates and saw my house built from the ground up. I had the opportunity to design the way that I wanted inside and outside which gave more control over what my house was going to like.

They got excellent service, the house is great, and I so grateful for everything they do for me. Thanks a lot

My wife and I bought a home from KB Homes at Gladden Farms. The whole experience could not have been more positive. For starters Chris at the sales office was courteous, professional and responsive to all our questions before we went ahead with the purchase. The house was not yet built when we committed to purchase it, and communications with both Chris and Tyler (the construction manager) was both constant and informative throughout the entire process. We also met via phone with the design team to make some upgrade selections and this too went without a hitch. In fact we were in Europe for over 2 months during construction, and during this time Tyler and Chris communicated with us every week with both pictures and the status of construction. Once back in the States we communicated via phone and more pictures, and even did our first "walk-through" via video conference with Tyler narrating as we viewed the house from Colorado. A week before closing we met with Michelle, who went over every detail of the house and made sure everything was ready before our final move in. Overall I cannot say enough about Chris, Tyler, the design team, Michelle, and even the title company. In this day and age when customer service is practically non-existent, it is good to know it is alive and well at KB Homes/Gladden Farms. Highly recommended. ... More