KB Home Reviews in Tucson, AZ
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What Tucson Homeowners Have to Say About KB Home.
Read all 225 verified reviews from homeowners that built a new home with KB Home in the Tucson area. Tucson homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Tucson Area
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Customer Reviews
KB Home - All good
- Lihao G.
- Verified HomeBuyer
- April 23, 2019
- Tucson, AZ
All good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience--first time buying a brand new home
- Cathy H.
- Verified HomeBuyer
- February 07, 2019
- Tucson, AZ
This was the first (and probably the only time) I have had the opportunity to purchase a brand new home. My sales person was very knowledgeable and responsive. She was able to quickly get the answer to all my questions. There were a couple of small glitches I found, but they were addressed and taken care of right away. I especially appreciated the weekly status update. I was able to go over to my home site to verify that things were the way I wanted during each phase of construction.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Covers the Bases
- Trust R.
- Verified HomeBuyer
- January 21, 2019
- Tucson, AZ
As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy Homeowner!
- Barbara K.
- Verified HomeBuyer
- January 20, 2019
- Tucson, AZ
Loving the small gated community of single story only homes!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Love our new home.
- Cathy C.
- Verified HomeBuyer
- January 17, 2019
- Tucson, AZ
Love our new home. Cassandra has been amazing with our questions, concerns and follows up by checking in.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My first house
- Thomas C.
- Verified HomeBuyer
- January 17, 2019
- Marana, AZ
I would say the majority of our buying experience was positive. We did not enjoy the financing part much. But when we switched to a different lender we were approved to buy in just under a month. The house is beautiful and the quality of craftsmanship a d attention to detail was more than what we expected. Our sales person was Susan O she made our process as easy as can be. Tom the Superintendent explained the whole building process to us and was able to get the house built a month ahead of schedule. If we had any issues and yes there were some. But that is to be expected Tom an Henk made ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Nice design, well-built, easy to deal with
- Anonymous
- Verified HomeBuyer
- January 16, 2019
- Tucson, AZ
Many upgrades, even construction ones like a covered patio, are offered through the design studio. They handled the process very well I thought.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent!
- Antonio E.
- Verified HomeBuyer
- January 08, 2019
- Tucson, AZ
Excellent!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
great experiance
- Edward M.
- Verified HomeBuyer
- January 07, 2019
- Tucson, AZ
Everyone I had contact with were very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great!
- Thomas K.
- Verified HomeBuyer
- August 15, 2024
- Tucson, AZ
Everything has been really great from all members of the team, the only real complaint I’ve had is with the hoa. Some members of the community have left their broken down cars on the side of the road and left the yards with lots of weeds despite the neighborhood not being that old. It’s a bit disappointing for how much we are paying but the overall home buying and designing has been great
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Sound value in Tucson; quality builder; highly recommended!
- Michael L.
- Verified HomeBuyer
- August 03, 2024
- Tucson, AZ
Moved to Tucson in March. Discovered after months of searching new & pre-owned homes with top realtor Peter that KB offered a sound value, contemporary design, quality location for a commuter to downtown as well as to Davis-Monthan Air Force Base, competent build, and hired outstanding can-do staff (including but not limited to Elaine (who introduced me to KB) in sales, Eddie in sales, Rose in walk-through, and Jack the construction supervisor). No regrets!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience and great people
- Douglas H.
- Verified HomeBuyer
- July 20, 2024
- Tucson, AZ
We were both amazed at the professionalism and attention we received from everyone we encountered. From the buying experience to move-in to quality of the home to follow-up…all has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
New kid on the block
- Amy M.
- Verified HomeBuyer
- April 23, 2024
- Tucson, AZ
The KB team (from the sales office, to the showroom, to the superintendent, and more) were an absolute joy to work with. Everyone listened carefully to our wants and needs to be sure we got everything we needed and a few extras we wanted, without going over our budget. We are over the moon with the final product. Hoping this will be our forever home, but would gladly work with KB again if we ever decided on a new location.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding
- Geoffery S.
- Verified HomeBuyer
- April 10, 2024
- Tucson, AZ
The team was there with me through the process. They too extra time to make sure I understood what I was getting and the process behind it. Great team and happy homeowner.
KB Home responded:
We're glad to hear that our team was able to provide such a happy experience for you, Geoffrey!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Donterrio T.
- Verified HomeBuyer
- December 26, 2023
- Sahuarita, AZ
I’ve had a great experience working with the sales counselors and construction managers. Throughout the buying process, I received constant updates with having to ask. The staff is overall friendly!
KB Home responded:
We're thrilled to hear that you had a great experience with our team, Donterrio! We appreciate your kind words for our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Gary
- Gary L.
- Verified HomeBuyer
- August 23, 2023
- Tucson, AZ
The KB Home staff really care for the home buyer as if they were themselves living in the same community and were your neighbor.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Finally moving in. Picking out the custom touches for the house
- Kimberly D.
- Verified HomeBuyer
- June 17, 2023
- Marana, AZ
The whole process was much easier than I thought it would. Elaine, my sales person, was so awesome. Jeff, my loan processor, was always available to answer my questions and walk me through the process. Logan is incredible to work with for our aftercare. She makes getting things fixed a breeze.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB responsive
- E. Charles Adam L.
- Verified HomeBuyer
- May 02, 2023
- Tucson, AZ
In an apparent rush to finish before closing, a lot of details about the house were skipped; however, KB rep and sup have been tremendously responsive to correcting all the issues quickly. Repair and finish crews have been superb.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great people to work with and nice home.
- James G.
- Verified HomeBuyer
- January 17, 2023
- Sahuarita, AZ
Beautiful home and well built.
KB Home responded:
We're excited to hear that you're happy with your new home and had an enjoyable experience with the KB Home team, James!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Fantastic customer service
- Brian L.
- Verified HomeBuyer
- November 16, 2022
- Sahuarita, AZ
Tanya and Bryan were great to work with! Very responsive, highly recommended!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall, excellent.
- Mitch R.
- Verified HomeBuyer
- September 21, 2022
- Tucson, AZ
Seems we've had a few issues with this house unlike our other house though as always Dave and Byron get things taken care of, they're an excellent team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great people to work with.
- John C.
- Verified HomeBuyer
- August 30, 2022
- Tucson, AZ
Great people to work with. Constant communication as to the building progress. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Karl, and Sharlin were amazing
- Jeffrey D.
- Verified HomeBuyer
- May 31, 2022
- Tucson, AZ
Karl, and Sharlin were amazing
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Easy to work with, and build quality homes
- Anonymous
- Verified HomeBuyer
- January 29, 2021
- Tucson, AZ
Easy to work with, and build quality homes
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Our experience in purchasing our home through KB Homes was very
- Joe G.
- Verified HomeBuyer
- December 22, 2020
- Tucson, AZ
Our experience in purchasing our home through KB Homes was very easy and smooth overall very satisfied with the outcome of our new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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