KB Home Reviews in Tucson, AZ

Couldn't be happier with the workmanship, the customer service (esp Henk and Tom N.), the overall experience. I am in love with my home! Highly recommended.

Ensure you provide all documents needed promptly to loan officers justifying any balances on loans past and present. This will enable underwriting to process and approve your loan much quicker. The process may be a little stressful at the end, but rest assured as your provide all detailed information, KB will ensure that they doo all they can to get you approved.

Our sales contact was Lee. He was an excellent communicator who updated us on a regular basis. His depth of knowledge has been outstanding. The design studio experience was very valuable. Great information and advice from Melisa. The construction Manager Dave was excellent in follow up with us. and Ben is still helping us with Customer service.

Buying a house can be a stressful process, especially when it’s a new build. My wife and I are from San Diego. When we first decided to move to Tucson we drove the entire city looking at new build construction sites. KB, by far, had the best prices and the best customer service. They took the time to make sure that we understood the models and pricing. They didn’t look at my wife and me as just another number. Throughout the process they were accommodating with us being out of state and expecting a new baby. They delivered a quality home on schedule as promised. Not only did they deliver us a quality home as promised, but they are still there when we need them. No matter what time or what day it is, they will always respond to a text and take care of any issues. Henk and Tom have been amazing. We are completely satisfied! ... More

Great customer service 10

Everyone at KB was fantastic.....my house is absolutely beautiful!

Awesome experience, with an awesome team. Desiree and Alan were awesome, informative and helpful.

Smooth process in finding our home, closing and moving in. Follow ups were quick and thorough. All KB employees have been a joy to deal with. First two months have been very positive!

This was my first time buying a home and there was a wonderful KB person helping us every step of the way! Everyone was so understanding of our questions and went out of their way to explain processes. When everything went through, they were just as excited for us as we were. By the end, they were our family!

Great team of people to work with

KB Home Montaretto staff, especially Ben and Rose, has been nothing but amazing. They are very responsive to our concerns or questions.

KB makes excellent homes!

All good

This was the first (and probably the only time) I have had the opportunity to purchase a brand new home. My sales person was very knowledgeable and responsive. She was able to quickly get the answer to all my questions. There were a couple of small glitches I found, but they were addressed and taken care of right away. I especially appreciated the weekly status update. I was able to go over to my home site to verify that things were the way I wanted during each phase of construction.

As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all quickly and efficiently. ... More

Loving the small gated community of single story only homes!

Love our new home. Cassandra has been amazing with our questions, concerns and follows up by checking in.

I would say the majority of our buying experience was positive. We did not enjoy the financing part much. But when we switched to a different lender we were approved to buy in just under a month. The house is beautiful and the quality of craftsmanship a d attention to detail was more than what we expected. Our sales person was Susan O she made our process as easy as can be. Tom the Superintendent explained the whole building process to us and was able to get the house built a month ahead of schedule. If we had any issues and yes there were some. But that is to be expected Tom an Henk made sure they were fixed and got them around my schedule. Henk has been a good person to work with after the house is built Tom hands over the warranty work portion to Henk who will schedule whatever job needs done. Overall this was a great experience and you will be in great hands with the KB Homes team in Gladden Farms. My wife and I hope to welcome you to the neighborhood. ... More

Many upgrades, even construction ones like a covered patio, are offered through the design studio. They handled the process very well I thought.

Excellent!

Everyone I had contact with were very helpful.

Troy, Sharlin and jackie did a great job

Moving in i had little stuff to be fixed here and there but still love the house,

Great service by all Teams!

I appreciated all the updates and saw my house built from the ground up. I had the opportunity to design the way that I wanted inside and outside which gave more control over what my house was going to like.