KB Home Reviews in Tucson, AZ

The NEW home purchasing experience with KB Home was spoiled due to the lack of attention to detail and follow-up plus the bad quality of materials and workmanship which did not equate to value for the price paid.

Exelente servicio de KB Home personal business

Things seemed a little rough at first. Now, things are being done to get the house in great shape. Everybody is very nice, trying their best to be accommodating.

Elaine who sold the home to me was and has been great! Logan as also and has been awesome too. Everything else has been okay. The communication during construction was mediocre at best. It took longer than anticipated in building and the quality control was not there either. During my first walkthrough prior to closing their were quite a few items that were missed. Also with me being out of town 95% of the time just added more to the confusion of when completion was anticipated. A few items to note are that I am waiting on my garage door panels to be replaced. I have had to reschedule in order to accommodate my schedule. But none the less, my garage door was dented and should have been caught in KB Homes walkthrough prior to my arrival. ... More

Beautiful home and well built.

We want to thank the KB homes team in sahuarita Az. We appreciate the responsiveness and the professionalism that they have to offer

Overall, the sales experience was a delight and I can't speak highly enough of Tanya and other members of the KB crew I have had dealings with. The floor plan is perfect for my needs and it's a wonderful area, neighborhood and neighbors. While I understand the current labor and supply issues have taken their toll and caused delays, there has been considerable post-signing lack of communication and getting issues resolved that - IMHO - shouldn't be that major of an issue. I keep hearing "we're working on it," "I'll get back to you." Yet they don't. Yada, yada, yada. My advice? Don't close until all is finished to your satisfaction. Otherwise it might be months before those literally minor but important issues that you have paid for are finally resolved. ... More

Overall, I had a good experience with KB. Patience is key with new builders right now. Upgrades are pretty pricey, I wish we would’ve shopped around a little bit. But they’ve done a pretty good job at responding if there’s an issue which is very appreciated.

Excellent overall experience and we love ourhouse

Over all we are happy with our new house. Thank you KB homes.

I bought a house with options already made so I didn't have a chance to pick any options but I'm happy with it. It was delivered within promised time frame with good workmanship

Problems with Purchasing Dept specifications and subs completing work.

Very active in trying to resolve issues we found and keeping us updated on everything we needed to know. Appreciate the follow ups

I am enjoying the new home.

Tanya and Bryan were great to work with! Very responsive, highly recommended!

Pressed board kitchen cabinets and vanities, not even wood. Front door fell off one of the kitchen drawers after only 6 wks in the house. No drawers in either vanity cabinets. Refrig door handle falling off. Cheap bathroom fixtures. Kitchen cabinets too far up from the counter top. Can only reach first 2 shelves, others are useless. Just a lot of short cuts.

Great communication from the entire team, especially Bobby the superintendent who would always clearly and promptly inform us of the progress and potential delays. There was a ton of honesty in the process which gave us a ton of peace of mind. Now our young family has our dream home!

Staff was great and easy to work with

We had some pandemic quality issues but those are being resolved by KB Homes now.

Everyone I interacted with was professional. I am truly satisfied with my new home and my experience overall. Thank you Frank and Brett. You two were awesome.

Sharlin is great to work with and helped me at all the time. I can buy another property in a year or 2 and can recommend to my buyers as well.

Great experience and super nice team. Keep it up KB.

Seems we've had a few issues with this house unlike our other house though as always Dave and Byron get things taken care of, they're an excellent team.

Buying experience was great. Winnie and Jeff were very responsive and great to work with. Once I moved in, the response was less immediate. I either have had to fix the small concerns myself or continue to wait for them to be fixed. Although I have had a few hiccups, I would say overall it was a great experience.

Loved working with salesman named Mark G but didn't like working with other salesman after he retired. Superintendents quickly followup on any concerns