Skip main navigation

KB Home Reviews in Fresno, CA

What Fresno Homeowners Have to Say About KB Home.

Read all 197 verified reviews from homeowners that built a new home with KB Home in the Fresno area. Fresno homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Fresno Area

197 Reviews in Fresno Area

Ratings by Category

Overall 4.4

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

KB Home in Fresno Area

View Homes

Customer Reviews

Very happy with my KB Home!

  • Maria A.
  • Verified HomeBuyer
  • April 09, 2020
  • Fresno, CA

It has been a while since I have purchase a new home. I was first very happy of how fast the home was build. I am amaze of all the features the home has like the timed lights to conserved energy and the feature where it allows fresh air to enter in the house without opening windows. I am also very happy that the home has sprinklers in the home in case of a fire.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Upgrades

  • Sridhar Reddy V.
  • Verified HomeBuyer
  • December 28, 2023
  • Clovis, CA

I like the overall buying experience with KB Home and the upgrades that included when I bought the Spec home. The team I worked with are professional and friendly

KB Home responded:
We're thrilled to hear that you liked your KB Home experience, Sridhar! Thanks for sharing with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - KB was probably one of the best 1st experiences a customer we’ve

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Madera, CA

KB was probably one of the best 1st experiences a customer we’ve ever had! From beginning to end, all staff involved was welcoming, helpful, attentive, quick to respond to any questions, and always kept us in the loop as far as the next steps in what was happening to our home! We loved being able to have the freedom to choose our interior options to make our home feel like a one of a kind. Would definitely recommend KB Homes to anyone who’s looking to buy for the first time or even a 2nd time!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The entire home buying process was extremely easy & transparent.

  • Samuel G.
  • Verified HomeBuyer
  • July 19, 2021
  • Madera, CA

The entire home buying process was extremely easy & transparent. The home was built beautifully in a timely manner and the warranties are great. My only hiccup was the 30 day walkthrough & paint touch ups/small repairs hasn’t been honored.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Great home buying experience

  • Nicole D.
  • Verified HomeBuyer
  • September 01, 2020
  • Fresno, CA

I’m pleased with the process.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Quick and easy

  • Paul Andrew R.
  • Verified HomeBuyer
  • January 13, 2025
  • Madera, CA

Friendly, knowledgeable, and the whole process was quick and easy. I would definitely buy a KB Home again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Peter

  • Peter Ngen Y.
  • Verified HomeBuyer
  • February 21, 2024
  • Clovis, CA

Very easy and everyone is very helpful

KB Home responded:
Thanks for sharing these kind words with the team here at KB Home, Peter!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Home owner Dave

  • Davinder G.
  • Verified HomeBuyer
  • December 20, 2023
  • Fresno, CA

My experience with KB home was great. Fome writing Offer Till the end closing of Escrow.

KB Home responded:
We're glad to hear that your KB Home experience was great, Dave! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Great staffing, quick response,

  • Sandeep G.
  • Verified HomeBuyer
  • October 26, 2021
  • Fresno, CA

Great staffing, quick response,

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - KB has been a pretty great company to purchase our first home

  • Sydney S.
  • Verified HomeBuyer
  • March 23, 2021
  • Fresno, CA

KB has been a pretty great company to purchase our first home through. We did have delays moving in to our home that were unavoidable due to COVID, but once we got in our home we realized how much pride they take in their work. Even after the walk through, they come back multiple times to make sure everything is fine and fix things that are not. Everyone I have had the pleasure of talking with has been very kind. Jennifer in sales was the most friendly, knowledgeable person on the team. If you have a question, she will find the answer! The woman at the design studio was so kind to us also. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Sam

  • Sam A.
  • Verified HomeBuyer
  • July 21, 2022
  • Madera, CA

Great looking homes and well built

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - They take good care and respond back quickly on questions

  • Jee X.
  • Verified HomeBuyer
  • January 26, 2021
  • Fresno, CA

They take good care and respond back quickly on questions

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Not yet now

  • Amarjit Singh N.
  • Verified HomeBuyer
  • September 11, 2024
  • Fresno, CA

Because here are lot of antsand roaches coming in and out

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

KB Home - Sale department are good and helpful.

  • See L.
  • Verified HomeBuyer
  • March 15, 2022
  • Fresno, CA

Sale department are good and helpful. Customer service not good at all.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

KB Home - Every is good, but some small things need fixing.

  • Meng L.
  • Verified HomeBuyer
  • September 21, 2021
  • Fresno, CA

Every is good, but some small things need fixing. Some of my paint needs more work.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Homes backs their promises with prompt and high quality customer

  • Ian M.
  • Verified HomeBuyer
  • August 31, 2021
  • Fresno, CA

KB Homes backs their promises with prompt and high quality customer service.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We are very satisfied with the new home all salesman nice and

  • Adan A.
  • Verified HomeBuyer
  • August 19, 2021
  • Madera, CA

We are very satisfied with the new home all salesman nice and friendly

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Company, but too many moving parts...

  • Marcus M.
  • Verified HomeBuyer
  • August 27, 2019
  • Fresno, CA

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

KB Home responded:
Hi Marcus Anthony, thank you for this feedback on your experience. Please let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Review

  • Tyson S.
  • Verified HomeBuyer
  • January 04, 2024
  • Fresno, CA

Overall great experience all departments were helpful. Only issue was that we would be rushed to do things and then the representatives wouldn’t return the favor. Meaning we would get rushed and then they would lag when we needed responses or things on their end to be handled. Other than that it was great still happy and satisfied I went with KB.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - They met my needs with them and there willingness to correct

  • Joseph M.
  • Verified HomeBuyer
  • April 05, 2022
  • Fowler, CA

They met my needs with them and there willingness to correct any issues I had

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The delay in getting into the house. Poor communication between city engineers and Kb homes staff.

  • Charles B.
  • Verified HomeBuyer
  • March 09, 2021
  • Fresno, CA

Enjoying the new. The quality is excellent and staff is cooperative, willing to go extra mile to help.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Not happy with responsiveness

  • Vanessa F.
  • Verified HomeBuyer
  • May 01, 2022
  • Madera, CA

KB office sales reps were great and very helpful. I was very pleased with KB until we moved. After moving in, I am waiting on things to be done on the house we moved into in Feb. No call backs from people and I have been calling for weeks now. We have had multiple no shows from the repair people so it has taken weeks to get minor things done and we still have other things needing attention. Also one of my upgraded items has not been installed and I keep getting the runaround on when this will happen. I don’t feel like I am getting the same treatment now that we have closed on the home.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

KB Home - Good price homes.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2019
  • Fresno, CA

Good price homes.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Seville Sales personal were the best

  • Jose L.
  • Verified HomeBuyer
  • March 17, 2021
  • Fresno, CA

Seville Sales personal were the best

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2