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KB Home Reviews in Fresno, CA

What Fresno Homeowners Have to Say About KB Home.

Read all 202 verified reviews from homeowners that built a new home with KB Home in the Fresno area. Fresno homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Fresno Area

202 Reviews in Fresno Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

KB Home in Fresno Area

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Customer Reviews

Bad workmanship and a lot of missing and damaged selected appraised items

  • Sang N.
  • Verified HomeBuyer
  • December 19, 2021
  • Madera, CA

I would stay clear from KB Home in Madera County CA because it doesn’t make sense to buy a new home that have so many damaged and missing items. I bought the top model and paid a lot for a lot of upgrades items, but a lot of it are damaged and are still missing. It’s a very aggravating new home buying experience. In light of this, maybe KB Home is different in different counties/states, but it’s very bad in Madera County CA thats for sure.

KB Home responded:
Hi Sang, I am sorry for any frustration. If you would like to speak with a member of our management team about your home or your experience, please email our Customer Relations team at CustomerRelations@kbhome.com, we'll make sure you are contacted. Please include your address and the best phone number to reach you. We'll get in touch. - Sheila

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Too bad too late

  • Chetan S.
  • Verified HomeBuyer
  • January 26, 2021
  • Fresno, CA

Too bad too late

KB Home responded:
Hi Chetan, We're very sorry for any frustration. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1