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KB Home Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About KB Home.

Read all 200 verified reviews from homeowners that built a new home with KB Home in the Los Angeles area. Los Angeles homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Los Angeles Area

200 Reviews in Los Angeles Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

KB Home in Los Angeles Area

View Homes

Customer Reviews

Amazing Experience

  • Brenda M.
  • Verified HomeBuyer
  • January 23, 2026
  • South El Monte, CA

It has been a great experience all-around working with KB Home's team. The communication was always on-point, I felt supported along the way especially being a first-time homebuyer. I'm so grateful for KB Home making my homebuying dream a reality!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience from start to finish.

  • Elijah A.
  • Verified HomeBuyer
  • January 23, 2026
  • Carson, CA

Our experience has been excellent from beginning to end. George has been fantastic to work with throughout the entire process. He is consistently responsive, trustworthy, and very knowledgeable, and he made sure nothing fell through the cracks. Anytime we had a question or concern, George addressed it quickly and clearly, which made the whole experience feel smooth and well-managed. The quality of workmanship and overall value have met our expectations, and having someone like George guiding the process made a big difference. We would absolutely recommend working with him to other home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth and Positive Home Buying Experience

  • Roberta A.
  • Verified HomeBuyer
  • January 23, 2026
  • Pico Rivera, CA

Overall, our experience with the builder was very positive. From the beginning to the final walkthrough, the team was professional, responsive, and transparent. Communication was clear throughout the process, and any questions or concerns we had were addressed promptly. The quality of the workmanship met our expectations, and we appreciated how organized and supportive the team was during each phase of construction. This made the home-buying process much less stressful, and we felt confident and informed every step of the way. I would recommend this builder to anyone looking for a ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB made my families dream come true

  • Rafael I.
  • Verified HomeBuyer
  • January 13, 2026
  • Lancaster, CA

My overall experience with KB Homes was nothing but great they really helped me get my home. Dior Patterson was there every step of the way. When I felt all hope was lost, she remained positive and kept me going. I can't thank her enough!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing First-Time Homebuying Experience

  • Stacy L.
  • Verified HomeBuyer
  • November 27, 2025
  • Lancaster, CA

My experience with KB Home has been excellent from start to finish. Katrina in sales was incredibly kind, patient, and knowledgeable. She made the entire process feel easy and stress-free. Brad from the lending team was always quick to respond and helped me understand every step clearly. During construction, Jose did a fantastic job keeping me updated and making sure everything was done right. When I moved in, Donald from customer service was friendly and on top of every detail. Any small issue I pointed out was handled quickly and professionally. Overall, I’m extremely happy ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

EXPERIENCE HAS BEEN SEAMLESS

  • Naseer A.
  • Verified HomeBuyer
  • November 26, 2025
  • Carson, CA

Buying our first home with KB Home was truly a seamless experience. From the beginning, the team walked us through every step and made the process easy to understand, which took away so much stress that usually comes with purchasing a first home. What really stood out was their post-move-in support. KB Home’s warranty service is great, and our representative George has been amazing. He handled all the little things that naturally come up as the house settles, and he did it quickly, professionally, and with genuine care. It made us feel confident that we chose the right builder. Overall, ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Camryn C.
  • Verified HomeBuyer
  • November 12, 2025
  • Long Beach, CA

Everyone from the sales team to the site management have been wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB team 's patience, support, and professionalism made everything so much easier for us.

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2025
  • South El Monte, CA

Thank you, KB team, from the bottom of our hearts. Your patience, support, and professionalism made everything so much easier for us. We truly felt cared for throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our KB home!

  • Daniel C.
  • Verified HomeBuyer
  • October 14, 2025
  • Valencia, CA

My wife and I have had a great experience buying our first home from KB. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Howard H.
  • Verified HomeBuyer
  • October 09, 2025
  • Long Beach, CA

From Sales office to closing of escrow, the team was very helpful in answering all questions and concerns. Superintendent Allen resolves every concern in a timeline scheduled. Thank you team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tambria's Home experience

  • Tambra H.
  • Verified HomeBuyer
  • October 08, 2025
  • Lancaster, CA

My experience was exciting being able to view homes then see your vision of your on home was great the design layout was great every1 was so kind very friendly answered all questions on the build an the layout was done so very professional an the builders were very nice people overall they all did a amazing job i love my home the the interior an exterior was built with all the colors an style I love it was a great experience thank u all

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Welcome HOME Andre!

  • Andre B.
  • Verified HomeBuyer
  • September 03, 2025
  • Lancaster, CA

KB’s support of your transition into your new home did not end with the giving of your new home keys. Excellent support continues after moving in and continues to date. KB change are excellent professionals from building to moving.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love it

  • Arnelle C.
  • Verified HomeBuyer
  • June 04, 2025
  • Lancaster, CA

Being a first-time homeowner, this experience and the whole process was overall easy and stress free. All the questions I had were answered. The team I had really helped us in every way they possibly can. Very satisfied

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Five Star Home Buying Experience

  • Kevin W.
  • Verified HomeBuyer
  • April 30, 2025
  • Lancaster, CA

From start to finish, our home buying journey was absolutely incredible, thanks to the amazing team of Rolanda, Cindy, Heather, and Dennis. Each of them brought something special to the process, and together they made what could have been stressful experience feel smooth, exciting, and truly memorable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My Dream House and I love it

  • Rommel A.
  • Verified HomeBuyer
  • January 30, 2025
  • Lancaster, CA

I would like to thank everyone who helped me in the process of getting my dream home. Special thank you to Jose, Danny, John, Dennis & Sonja.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Erodito F.
  • Verified HomeBuyer
  • January 21, 2025
  • Lancaster, CA

The whole buying process was fast and easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding team - Thank you a million!

  • Anna S.
  • Verified HomeBuyer
  • January 16, 2025
  • La Verne, CA

I was beyond impressed by Justin's (sales) and Ethan's (superintendent) exceptional work and service. From beginning to end, they made the entire process smooth and stress-free, offering guidance and expertise every step of the way. Every aspect of the build reflects the high standards they set for themselves. It's clear that they take great pride in their work. Beyond the build, the customer service was outstanding. Communication was always clear, and they were incredibly responsive to any questions or concerns I had. They ensured I was always in the loop and made adjustments where ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

This was my first home and KB made the process seamless!

  • Arlinda M.
  • Verified HomeBuyer
  • December 05, 2024
  • Lancaster, CA

The KB team at East Lancaster was phenomenal and genuinely cared about my needs and my family. Any home I buy in the future will be a KB home. 2 months in and I’m loving my home. My neighbors are great and the house is a dream!!!! I wouldn’t get the kind of service and top-notch home with high quality materials from any other builders. And that is the truth. Thank you to KB and the KB team: Katrina, Cynthia, Jim, Jose, Heather and Sonja!!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Top Notch

  • Steven L.
  • Verified HomeBuyer
  • November 10, 2024
  • La Verne, CA

Everything moved along with ease and it was truly because of the helpful staff. I recommend KB homes to home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best house - kb home

  • Jong L.
  • Verified HomeBuyer
  • November 08, 2024
  • Arcadia, CA

It was quiet around and used good products, and Kbhome employees are friendly. They provide good service right away.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new homr

  • Patricia W.
  • Verified HomeBuyer
  • October 25, 2024
  • Lancaster, CA

My purchase of my new gone was great. Katrina in sales was outstanding and made my new home dream possible. Cindy in financing and the escrow team did a great job and made the process easy thanks to Jimmy for making sure everything inside my home was in great shape. I couldn’t be happier with my new KB home

KB Home responded:
Congratulations on your new home, Patricia! Thanks for sharing these kind words with Katrina and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love KN Homes

  • Erdembayar B.
  • Verified HomeBuyer
  • October 18, 2024
  • Valencia, CA

Buying our first home was an exhilarating journey. From start to finish, our real estate agent was incredibly supportive, guiding us through every step. The online tools made it easy to compare properties, and we finally found a charming bungalow that ticked all our boxes. The mortgage process was a bit daunting, but our lender explained everything clearly. Overall, we felt well-informed and confident in our decision. Also love KBhomes

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jesus

  • Jesus M.
  • Verified HomeBuyer
  • October 09, 2024
  • Lancaster, CA

Great experience, exceptional customer service.great staff all around.would definitely encourage anyone looking for a new home to work with KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home buying experience!

  • Fritzy D.
  • Verified HomeBuyer
  • September 13, 2024
  • Arcadia, CA

Customer service is amazing and quick to respond to my questions and requests. Julie in Sales, Alex the construction manager, and George in Customer Service are all top notch. If you’re lucky enough to get with these KB reps when you buy your home, you will be in good hands!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing!

  • Ignacio G.
  • Verified HomeBuyer
  • July 29, 2024
  • Lancaster, CA

My buying experience was Amazing.. KB staff not only are the most professional, but also help you guide and explained every detailed when purchasing a home with KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5